Allure: SeaPass in room on first day?

[Ourusualbeach]

On Serenade out of Copenhagen 6th May we were handed them at check in.

 

I’m sure you were.

 

There are two different check in procedures. This thread is talking about the new procedure that is gradually being rolled out and you are talking about the old procedure that is still going used on many ships.

[Espn]

Remember, there are cameras in the corridors recording everyone who enters and leaves all staterooms. With the facial recognition, they can recognize everyone.

 

True, any situation could be straightened out, but what a pain. I am just overly security aware.

[nealstuber]

I don't share your comfort with this system.

 

From a security standpoint this is just crazy. Can you imaging the bar tab that could be run up if someone took a card off your door and you were an hour or so late getting to your cabin? Or the fact that you show up and some one has gone into your cabin and taken a sea pass card and can enter your room any time later? Say you have two adults and two children in a cabin. You get to your cabin and there are only two sea pass cards on the table. Do you assume RC messed up or did someone come in and take a card to come back 3 days later and steal what they want?

 

This just has liability written all over it.

 

 

 

Whenever you get a new card, it has a new folio# and the old one stops working for purchases and door opening. On the two occasions where I lost my card, they gave me the opportunity to review my charges while they printed out a new one.

 

While there are exceptions, (like the beer cart where they just write down your folio and ring up later) the server sees your picture on the cashier’s terminal with every purchase.

 

CCL has been doing this for over a year, I doubt RCCL would be following their lead if CCL was constantly writing off stolen bar tabs or dealing with mid cruise burglaries.

 

 

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[Biker19]

CCL has been doing this for over a year, I doubt RCCL would be following their lead if CCL was constantly writing off stolen bar tabs or dealing with mid cruise burglaries.

RCI has been using this process for 3.5 years.;)

[karena1]

Personally, I do not like the "key at the door" policy at all. I want my key when I board, not walk around with a stupid piece of paper. And like the other poster said, who is to stop someone from going into your cabin? Key is there, anyone can walk in. I don't think it takes any longer to give me my SeaPass card at check-in than it takes for the staff to put all those keys in the doors and the other in the room

 

I get technology, but this is one I don't like. We got our SeaPass cards at checkin on Allure in October, so guess we will have to deal with them at the cabin when we go in Dec. Nothing you can do about it, just have to put up with it and wait until you can get into your cabin so you can get your SeaPass card.

[rukkian]

Personally, I do not like the "key at the door" policy at all. I want my key when I board, not walk around with a stupid piece of paper. And like the other poster said, who is to stop someone from going into your cabin? Key is there, anyone can walk in. I don't think it takes any longer to give me my SeaPass card at check-in than it takes for the staff to put all those keys in the doors and the other in the room

 

I get technology, but this is one I don't like. We got our SeaPass cards at checkin on Allure in October, so guess we will have to deal with them at the cabin when we go in Dec. Nothing you can do about it, just have to put up with it and wait until you can get into your cabin so you can get your SeaPass card.

The only way people could walk into your room is if they ripped open the container, and then you would know they did it. They are not just loose sitting there.

 

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[karena1]

You do realize there was another paying passenger in the room just 4 hours ago, yes?

 

I would have no problem with someone checking out my cabin before DW and I moved in. Photos and videos are great, but if you are thinking about upgrading on your next cruise and want to see if it’s worth it, I really don’t see the harm.

 

There’s almost zero liability with the new card system. Your pic shows up in the cashier’s terminal with every swipe and any charges that are not yours are easily removed with a trip to guest services before they hit your credit card. Presumably everyone would have their card before the casino and shops open.

 

There was similar preemptive hysteria on the Carnival boards when they went this way, but I have yet to see anyone post that the new system has resulted in any problems.

 

As I posted previously, I was cautious of the new system before We experienced it on Carnival.

 

 

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If someone walked in my cabin I would be furious! It is my cabin, I paid for it, and no one has the right to enter it just b/c the key is in the slot outside the door.. Who is to stop them from taking the champagne, water, beer, etc that is left there as gifts for us? That is why I don't like this new system. We board early and I make sure I am down by my cabin the minute I know they are going to open the doors for that reason. I want NO ONE in my cabin but my husband and myself. It is no one's business but ours what our cabin looks like. That is also why I never do cabin crawls or publish what cabin I am in. I don't want anyone in my cabin, I paid for it, so it is mine for the week or weekend and no one else has any business being in there but the cabin person.

[ONECRUISER]

Looks like RCCL is following Carnival’s lead here. It’s actually a good system, we liked it even though we thought we wouldn’t. But Carnival has all cards in an envelope in the mailbox outside the door. That seems better than what RCCL is trying with hanging one on the door and the rest inside.

 

I’m not sure we will like it as much on Royal as we had early access to our cabin and cards as Plats on Carnival. This seems to be one thing Royal hasn’t figured out, they restrict cabin access (and therefore cards) for all until the appointed time, and there is something about using my card, that says “vacation has started”.

 

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25-30 years ago when Sovereign and Majesty first sailed Royal had your room keys in your cabin, returning to past...

[nealstuber]

25-30 years ago when Sovereign and Majesty first sailed Royal had your room keys in your cabin, returning to past...

 

 

 

With facial recognition techniques advancing so rapidly, I don’t think we’ll have to wait long before cards (or paper) are not needed at all.

 

 

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[gatour]

Two years ago prior to this new system, I entered our cabin on the Allure. It was obvious someone had been in our cabin as their was a couple of carryon type things and the safe was locked.

 

After double checking our paperwork, and re-using the cabin key cards to enter the cabin reached out to the cabin steward to remove the carryon type things and have someone to open the safe and remove any items that were in it.

 

As we worked through this, about 15 minutes. A couple showed up, french speaking, come to find out they were assigned to the cabin next to ours. My guess, they tried to enter "their cabin" with their keys and had troubles, the room steward happened to be in the area at the time and let them into our cabin, thinking it was theirs.

 

It was an example of language differences. Was I furious that someone was allowed into our cabin before our initial entry? NO. Mistakes happen.

 

Midweek would be a different story.

 

If someone walked in my cabin I would be furious! It is my cabin, I paid for it, and no one has the right to enter it just b/c the key is in the slot outside the door.. Who is to stop them from taking the champagne, water, beer, etc that is left there as gifts for us? That is why I don't like this new system. We board early and I make sure I am down by my cabin the minute I know they are going to open the doors for that reason. I want NO ONE in my cabin but my husband and myself. It is no one's business but ours what our cabin looks like. That is also why I never do cabin crawls or publish what cabin I am in. I don't want anyone in my cabin, I paid for it, so it is mine for the week or weekend and no one else has any business being in there but the cabin person.

[DShock]

We don't like the card at the door either. Nor do I want to wear a silly bracelet during my cruise. Those bracelets aren't about your convenience they are about the cruise line being able to monitor every move you make on the ship; where you spend your time, where you eat, drink, how often you are at the spa, etc, etc, etc. They then use this data to make changes going forward, whether its design of ships, sales and marketing things, scheduling activities, etc. To me that is over the top and invasive. Just give me a key card and I'm good!

[coppermouse]

It is a breach of privacy that that person has entered the cabin without the permission of the guests. The magnetic band cards can easily be cloned. They should be in a sealed envelope and if this seal was violated ask for their replacement.

 

I agree with you.

[coppermouse]

We don't like the card at the door either. Nor do I want to wear a silly bracelet during my cruise. Those bracelets aren't about your convenience they are about the cruise line being able to monitor every move you make on the ship; where you spend your time, where you eat, drink, how often you are at the spa, etc, etc, etc. They then use this data to make changes going forward, whether its design of ships, sales and marketing things, scheduling activities, etc. To me that is over the top and invasive. Just give me a key card and I'm good!

 

 

I agree

[coppermouse]

We don't like the card at the door either. Nor do I want to wear a silly bracelet during my cruise. Those bracelets aren't about your convenience they are about the cruise line being able to monitor every move you make on the ship; where you spend your time, where you eat, drink, how often you are at the spa, etc, etc, etc. They then use this data to make changes going forward, whether its design of ships, sales and marketing things, scheduling activities, etc. To me that is over the top and invasive. Just give me a key card and I'm good!

 

Agreed

[rukkian]

I agree with you.

 

The cards are in a sealed envelope, at least they were in March on Allure.

[yuvraj]

We experienced this new system on Anthem several years ago. Don't have a problem with it. Works well IMO.

 

Not sure if terminals show your picture when you make a purchase but if they do then there is zero chance of someone taking your pass and using it fraudulently.

[LeeW]

It is a breach of privacy that that person has entered the cabin without the permission of the guests. The magnetic band cards can easily be cloned. They should be in a sealed envelope and if this seal was violated ask for their replacement.

 

Then you would have additional cards that have been cloned. When they reissue a card they don't modify the lock on the door. In fact when a cruise gets extended they have to issue new cards because the door locks automatically reject cards from the previous cruise - they don't run around resetting all the doors.

[Merion_Mom]

We don't like the card at the door either. Nor do I want to wear a silly bracelet during my cruise. Those bracelets aren't about your convenience they are about the cruise line being able to monitor every move you make on the ship; where you spend your time, where you eat, drink, how often you are at the spa, etc, etc, etc. They then use this data to make changes going forward, whether its design of ships, sales and marketing things, scheduling activities, etc. To me that is over the top and invasive. Just give me a key card and I'm good!

 

There is a gigantic hole in your logic.

 

They can do all of that now with your SeaPass card.

 

The wow band is just a different medium.

[Clarea]

...

 

They can do all of that now with your SeaPass card.

 

...

Much easier to put the SeaPass card in an RFID sleeve.

[Merion_Mom]

Much easier to put the SeaPass card in an RFID sleeve.

 

He was talking about all of the things that you USE your SeaPass for.

 

(And who brings and uses an RFID sleeve on a cruise?!?!?!)

[DShock]

There is a gigantic hole in your logic.

 

They can do all of that now with your SeaPass card.

 

The wow band is just a different medium.

 

Wrong, they cannot track my every move with a card, just where and when I make purchases due to card being used/swiped. For instance if I spend 2 hours at the main pool and never buy a drink with the card they have no clue where I spent that time, but if I am wearing their goofy bracelet and if it has a tracking component (which I believe they do or will in the near future) they know everyplace I go on that ship, that is my point. Data on where people spend their time is valuable to them for sales/marketing/planning and if anyone thinks that isn't here currently or in the near future you wrong.

 

I will not wear a bracelet, necklace, load their ap, or do anything else that allows them to track my every move. I'm a card guy.

[Merion_Mom]

Wrong, they cannot track my every move with a card, just where and when I make purchases due to card being used/swiped. For instance if I spend 2 hours at the main pool and never buy a drink with the card they have no clue where I spent that time, but if I am wearing their goofy bracelet and if it has a tracking component (which I believe they do or will in the near future) they know everyplace I go on that ship, that is my point. Data on where people spend their time is valuable to them for sales/marketing/planning and if anyone thinks that isn't here currently or in the near future you wrong.

 

I will not wear a bracelet, necklace, load their ap, or do anything else that allows them to track my every move. I'm a card guy.

 

You're a paranoid guy, IMO. 😊

[DShock]

You're a paranoid guy, IMO. 😊

 

And you are naïve;p

[ryano]

It works great on Carnival and I have YET to hear of anyone running up a huge bar tab on someone elses SeaPass card. I mean afterall, a picture of you pops up every time they scan your card, right?

 

For those who dont like it, you may want to find another cruise line or get away from mass market cruising altogether then. It appears this is going industry wide. Once anything starts with one company that works to their benefit, the others usually fall in line.

 

Personally, I couldnt care less if someone entered my cabin BEFORE I was "moved in" to it. I dont consider it mine until my belongings are all there and put away. There were total strangers in it just a few hours before I got onboard.

 

A LOT of needless paranoia going in this thread.

[internetwhiz]

On Harmony in the suites they also leave the wow bands on the desk. Someone could take those and start using them. If the guest did not realize they were missing then there could be a problem.

 

Don’t you have to take them to the promenade to get them activated?