fstuff1 Posted April 17, 2020 #76 Share Posted April 17, 2020 19 minutes ago, Sand and Seas said: Interesting....I do think giving them the name 'Club Balcony Suite' makes it sound like a special class. Your description of the other cruise line's 'Club' class does give a special level of extra service. Not sure why they went to all the trouble to change the name given the seemingly small value to the added amenities. Just seems more confusing than 'Mini-Suite' was.😕 would love to see if Club Balcony Suite sold more cabins and at higher prices in 2021 than mini-suites did in 2019. Link to comment Share on other sites More sharing options...
Sestar Posted September 29, 2020 #77 Share Posted September 29, 2020 sorry for dig out this out threat. i searched NCL website and found their official amenities. Exclusive Mini-Suite / Club Balcony Suite Amenities Bliss Collection by Norwegian™ featuring fine linens, pillows and a memory foam mattress or mattress topper Room Service menus offering delicious options for breakfast, lunch and dinner Coffee and tea set-up TV, refrigerator, safe and hair dryer Sitting area Lower beds arranged as a queen-size bed Added Club Balcony Suite Amenities Option to pre-book onboard entertainment and dining as early as 125 days prior to sailing Complimentary treats delivered to your stateroom Complimentary bottle of sparkling wine Complimentary choice of one valet laundry or pressing service Link to comment Share on other sites More sharing options...
Sand and Seas Posted September 29, 2020 Author #78 Share Posted September 29, 2020 8 hours ago, Sestar said: Exclusive Mini-Suite / Club Balcony Suite Amenities Bliss Collection by Norwegian™ featuring fine linens, pillows and a memory foam mattress or mattress topper Room Service menus offering delicious options for breakfast, lunch and dinner Coffee and tea set-up TV, refrigerator, safe and hair dryer Sitting area Lower beds arranged as a queen-size bed Added Club Balcony Suite Amenities Option to pre-book onboard entertainment and dining as early as 125 days prior to sailing Complimentary treats delivered to your stateroom Complimentary bottle of sparkling wine Complimentary choice of one valet laundry or pressing service Interesting, does this mean no fees for room service? Room Service menus offering delicious options for breakfast, lunch and dinner Link to comment Share on other sites More sharing options...
kismet618 Posted September 29, 2020 #79 Share Posted September 29, 2020 (edited) Found the email I received from NCL: April 15, 2020 IMPORTANT NOTIFICATION: FLEET-WIDE STATEROOM RECATEGORIZATION Dear Valued Guests and Travel Partners: Norwegian Cruise Line has important information for you regarding stateroom category changes being made on our ships fleet-wide. To enhance our guest’s experience onboard, our Mini-Suite stateroom categories are being reintroduced as Club Balcony suites and entitles our guests to some extra amenities, at no additional cost to your current reservation. Please note that this change does not affect your current stateroom location or number. Our Club Balcony suites will be available on the following ships and sail dates: • Norwegian Encore: From August 30, 2020 • Norwegian Jewel: From September 14, 2020 • Norwegian Joy: From September 19, 2020 • Norwegian Sun: From October 3, 2020 • Norwegian Bliss and Breakaway: From October 4, 2020 • Norwegian Pearl: From October 10, 2020 • Norwegian Escape: From October 11, 2020 • Norwegian Gem: From October 30, 2020 • Norwegian Epic and Dawn: From November 8, 2020 • Norwegian Getaway: From November 12, 2020 • Norwegian Jade: From November 20, 2020 • Norwegian Star: From November 28, 2020 Our new Club Balcony suites will feature a variety of onboard amenities including: • Ability to pre-book onboard entertainment and dining beginning at 125 days prior to sailing • Delivery of a food and beverage amenity twice per sailing • 1 laundry bag or pressing service per sailing • 1 bottle of sparkling wine We sincerely appreciate your understanding and look forward to welcoming you aboard one of our beautiful ships for your vacation at sea! Sincerely, Katty Byrd Vice President Guest Services Edited September 29, 2020 by kismet618 Link to comment Share on other sites More sharing options...
Rare SpainAlien Posted September 29, 2020 #80 Share Posted September 29, 2020 I am confused as to why a Club Suite would get a complimentary valet laundry or pressing service when apparently Haven suites don't, maybe I am wrong Link to comment Share on other sites More sharing options...
Sand and Seas Posted September 29, 2020 Author #81 Share Posted September 29, 2020 1 hour ago, SpainAlien said: I am confused as to why a Club Suite would get a complimentary valet laundry or pressing service when apparently Haven suites don't, maybe I am wrong I don't think Haven gets laundry service, however Platinum already gets a free bag of laundry so not much of a perk for us. There are a lot of Platinum and Platinum Plus cruisers. Link to comment Share on other sites More sharing options...
don't-use-real-name Posted September 29, 2020 #82 Share Posted September 29, 2020 2 hours ago, Sand and Seas said: I don't think Haven gets laundry service, however Platinum already gets a free bag of laundry so not much of a perk for us. There are a lot of Platinum and Platinum Plus cruisers. If you are in a Haven stateroom - odds are that you are already Platinum and then there is the $20 laundry bag deal available to everyone on board on the designated date. Wouldn't be surprised that in the near future Full suites will get the comp laundry deal - just not same day service like the Platinum. Same day service not available on the designated bag deal day. Link to comment Share on other sites More sharing options...
Rare SpainAlien Posted September 30, 2020 #83 Share Posted September 30, 2020 7 hours ago, don't-use-real-name said: If you are in a Haven stateroom - odds are that you are already Platinum and then there is the $20 laundry bag deal available to everyone on board on the designated date. Wouldn't be surprised that in the near future Full suites will get the comp laundry deal - just not same day service like the Platinum. Same day service not available on the designated bag deal day. We are staying in our first Haven next December, we will be Silver and still a long way to go to get to Platinum. A complimentary pressing service would have been a nice touch on boarding day given that they give it away on the lower priced Club Suites. Link to comment Share on other sites More sharing options...
Linda the Book Lover Posted September 30, 2020 #84 Share Posted September 30, 2020 6 hours ago, SpainAlien said: We are staying in our first Haven next December, we will be Silver and still a long way to go to get to Platinum. A complimentary pressing service would have been a nice touch on boarding day given that they give it away on the lower priced Club Suites. I agree a complimentary pressing service would be nice. In June the DS and DD and myself will be in a Club Balcony. We needed the extra room since we are all adults. We will enjoy the complimentary bag of laundry and with my Platinum it will be nice to have the ability to send two bags, at different times. 1 Link to comment Share on other sites More sharing options...
spanishguy1970 Posted September 30, 2020 #85 Share Posted September 30, 2020 On 4/11/2020 at 11:06 AM, njhorseman said: We've stayed in Spa suites several times. They've always had butler and concierge service. Is that changing? no is not. Link to comment Share on other sites More sharing options...
njhorseman Posted September 30, 2020 #86 Share Posted September 30, 2020 46 minutes ago, spanishguy1970 said: no is not. i am well aware of that. You're quoting a post that I made almost six months ago as a way to question something another poster said that I did not believe was accurate. There was subsequent discussion in several posts and the conclusion was indeed that the other poster was wrong. Link to comment Share on other sites More sharing options...
jethrojam Posted October 3, 2020 #87 Share Posted October 3, 2020 On 9/30/2020 at 2:58 AM, SpainAlien said: We are staying in our first Haven next December, we will be Silver and still a long way to go to get to Platinum. A complimentary pressing service would have been a nice touch on boarding day given that they give it away on the lower priced Club Suites. I 100% agree with you. However, one way or another, you are still paying for it. No one rides for free. 1 Link to comment Share on other sites More sharing options...
dobiemom Posted October 3, 2020 #88 Share Posted October 3, 2020 On 9/28/2020 at 10:02 PM, Sestar said: Added Club Balcony Suite Amenities Option to pre-book onboard entertainment and dining as early as 125 days prior to sailing I'm less than 100 days to sailing and it still says, "Not available to book." Maybe NCL is on the fence whether the cruise is a go or not? 😱 Link to comment Share on other sites More sharing options...
nyc2pdx Posted October 12, 2020 #89 Share Posted October 12, 2020 I’m surprised they are not extending the laundry benefit to Haven too. I’m not that high up on the loyalty list and still don’t have a free bag of laundry...seems strange lower level of stateroom gets a perk Haven does not?Sent from my iPhone using Forums 2 Link to comment Share on other sites More sharing options...
Sand and Seas Posted October 12, 2020 Author #90 Share Posted October 12, 2020 (edited) 27 minutes ago, nyc2pdx said: I’m surprised they are not extending the laundry benefit to Haven too. I’m not that high up on the loyalty list and still don’t have a free bag of laundry...seems strange lower level of stateroom gets a perk Haven does not? Sent from my iPhone using Forums You make an excellent point! I think they give it 'free' to Platinum and now Club Balcony Suites as it really doesn't cost them anything extra. Just additional work for their hard-working laundry crew. With the price of Haven Suites, they should add it in for you. Edited October 12, 2020 by Sand and Seas Link to comment Share on other sites More sharing options...
nyc2pdx Posted October 12, 2020 #91 Share Posted October 12, 2020 13 minutes ago, Sand and Seas said: You make an excellent point! I think they give it 'free' to Platinum and now Club Balcony Suites as it really doesn't cost them anything extra. Just additional work for their hard-working laundry crew. With the price of Haven Suites, they should add it in for you. I am going on my first transatlantic next year (I hope) and staying in the Haven. I suppose they will offer the $20 bag of laundry special once? Twice? in the 15 day voyage... I always thought it would be nice if they offered a free press for Haven guests and laundry. It would be a benefit I would definitely take gladly, and I am sure many would use it. Link to comment Share on other sites More sharing options...
don't-use-real-name Posted October 12, 2020 #92 Share Posted October 12, 2020 (edited) 6 hours ago, nyc2pdx said: I am going on my first transatlantic next year (I hope) and staying in the Haven. I suppose they will offer the $20 bag of laundry special once? Twice? in the 15 day voyage... I always thought it would be nice if they offered a free press for Haven guests and laundry. It would be a benefit I would definitely take gladly, and I am sure many would use it. On a 7 day cruise it is common for the bag laundry deal to be offered once usually on or after the hump (middle) day of the cruise. On cruises of more days i.e. your 15 day - 2 offerings would be expected. The more offerings and cruise days the less clothing required to pack in that fashionable steamer trunk. In a real fix you can get laundry done anytime but at express pricing (not user friendly). Don't forget the small items underwear and sox can be done in the cabin sink - just bring along a small vial of laundry soap or a plastic baggy of powdered soap (use sparingly ships water doesn't have all the chemicals home water does). Using the bag deal be creative in learning how to fully pack that laundry bag to get the best bang for the buck. Avoid using the paper bags - hopefully NCL will have converted over to the reusable nylon bags fleet wide by now or at least post covid 19. Pay attention to the inventory of items going into the laundry bag - AND after the return BEWARE the scratchy ID tags applied at the neck and waist of the garment ! Edited October 12, 2020 by don't-use-real-name Link to comment Share on other sites More sharing options...
Linda the Book Lover Posted October 12, 2020 #93 Share Posted October 12, 2020 8 hours ago, nyc2pdx said: I am going on my first transatlantic next year (I hope) and staying in the Haven. I suppose they will offer the $20 bag of laundry special once? Twice? in the 15 day voyage... I always thought it would be nice if they offered a free press for Haven guests and laundry. It would be a benefit I would definitely take gladly, and I am sure many would use it. I have to admit I was surprised to find that in addition to my Platinum bag, the offspring and I will also have a free bag which works out well for us. When I sail with the husband it is nice that we both have a free bag of laundry. I agree Haven guests should also be offered this rather nice perk. We are thinking about a transatlantic in 2022 and three bags of free laundry would be perfect for us. Link to comment Share on other sites More sharing options...
Linda the Book Lover Posted October 12, 2020 #94 Share Posted October 12, 2020 2 hours ago, don't-use-real-name said: On a 7 day cruise it is common for the bag laundry deal to be offered once usually on or after the hump (middle) day of the cruise. On cruises of more days i.e. your 15 day - 2 offerings would be expected. The more offerings and cruise days the less clothing required to pack in that fashionable steamer trunk. In a real fix you can get laundry done anytime but at express pricing (not user friendly). Don't forget the small items underwear and sox can be done in the cabin sink - just bring along a small vial of laundry soap or a plastic baggy of powdered soap (use sparingly ships water doesn't have all the chemicals home water does). Using the bag deal be creative in learning how to fully pack that laundry bag to get the best bang for the buck. Avoid using the paper bags - hopefully NCL will have converted over to the reusable nylon bags fleet wide by now or at least post covid 19. Pay attention to the inventory of items going into the laundry bag - AND after the return BEWARE the scratchy ID tags applied at the neck and waist of the garment ! Great advice and a good reminder for cruisers. Thank goodness that even in our advancing senior years the husband can really wrap those garments tight in the laundry bag. Link to comment Share on other sites More sharing options...
Kaitlyn2 Posted October 13, 2020 #95 Share Posted October 13, 2020 On 10/12/2020 at 6:14 AM, Linda the Book Lover said: I have to admit I was surprised to find that in addition to my Platinum bag, the offspring and I will also have a free bag which works out well for us. When I sail with the husband it is nice that we both have a free bag of laundry. I agree Haven guests should also be offered this rather nice perk. We are thinking about a transatlantic in 2022 and three bags of free laundry would be perfect for us. My husband and I are both Platinum Plus and each receive 1 free bag. We also found that on longer voyages to ask the Latitude host if they have added additional free bags for Platinum and above. On our fated March 2, 2020 Spirit cruise of 21 days it was 3 bags per person. You just need to ask if they have added extra free bags. They don't advertise when they do. Link to comment Share on other sites More sharing options...
Linda the Book Lover Posted October 13, 2020 #96 Share Posted October 13, 2020 (edited) 3 hours ago, Kaitlyn2 said: My husband and I are both Platinum Plus and each receive 1 free bag. We also found that on longer voyages to ask the Latitude host if they have added additional free bags for Platinum and above. On our fated March 2, 2020 Spirit cruise of 21 days it was 3 bags per person. You just need to ask if they have added extra free bags. They don't advertise when they do. Wow that is great information. Thank you so much. Edited October 13, 2020 by Linda the Book Lover Link to comment Share on other sites More sharing options...
don't-use-real-name Posted October 14, 2020 #97 Share Posted October 14, 2020 The ships laundry operates 24/7/365 - take the Back Scene Tour and find out all about what goes on with the laundry. Pressing Dry Cleaning in addition to basic laundry at a premium fee - although pressing may be free the first night of the cruise or the night of pictures taken with the Captain. In a pinch NCL can do tailoring for ripped garments - There is more to that laundry operation than simply sheets pillow cases table cloths and napkins. The crew uniforms are taken care of too and the costumes of the stage acts. You don't need to overpack and bring a whole wardrobe closet for your cruise. Link to comment Share on other sites More sharing options...
Linda the Book Lover Posted October 14, 2020 #98 Share Posted October 14, 2020 10 hours ago, don't-use-real-name said: The ships laundry operates 24/7/365 - take the Back Scene Tour and find out all about what goes on with the laundry. Pressing Dry Cleaning in addition to basic laundry at a premium fee - although pressing may be free the first night of the cruise or the night of pictures taken with the Captain. In a pinch NCL can do tailoring for ripped garments - There is more to that laundry operation than simply sheets pillow cases table cloths and napkins. The crew uniforms are taken care of too and the costumes of the stage acts. You don't need to overpack and bring a whole wardrobe closet for your cruise. If only I could erase my over-packing DNA from my system. You are so right though. Meanwhile back at the ranch, yes honey I do need 20 tops and 15 pairs of shoes for this cruise. 😁 2 1 Link to comment Share on other sites More sharing options...
BettyNL Posted October 21, 2020 #99 Share Posted October 21, 2020 NOT a laundry question !! Do Jade aft facing mini suites (not new balcony suites) still have breakfast/lunch benefits at Cagneys ?? yes, it has been years since we cruised with NCL Link to comment Share on other sites More sharing options...
Rare All-ready2cruise Posted October 21, 2020 #100 Share Posted October 21, 2020 1 hour ago, BettyNL said: NOT a laundry question !! Do Jade aft facing mini suites (not new balcony suites) still have breakfast/lunch benefits at Cagneys ?? yes, it has been years since we cruised with NCL A little different because I think what you're talking about are Penthouse suites. These are different than what's being discussed here. The PH suites still offer breakfast and lunch in Moderno/Cagneys and still have Butler & Concierge service. Not sure mini suites ever offered Breakfast & Lunch in Cagneys. Link to comment Share on other sites More sharing options...
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