Rare jimbo5544 Posted May 14, 2020 #1 Share Posted May 14, 2020 See attached article (brief as it is) announcing the Corps layoffs on all brands including and up to senior management. https://www.cruiseindustrynews.com/cruise-news/22943-carnival-corporation-confirms-company-wide-layoffs.html 1 Link to comment Share on other sites More sharing options...
Joebucks Posted May 14, 2020 #2 Share Posted May 14, 2020 Such a shame. If we keep putting too much focus only on health and ignoring the economy, this stuff will only get worse 12 Link to comment Share on other sites More sharing options...
xDisconnections Posted May 14, 2020 #3 Share Posted May 14, 2020 No surprise here. Didn’t two CCL Corp brand presidents just announce their departure from the company these past few days? 2 Link to comment Share on other sites More sharing options...
Rare shof515 Posted May 14, 2020 #4 Share Posted May 14, 2020 with the workers being furloughed and reduced working schedules, it looks like they might delays refunds. expect additional delays when getting a refund 😞 Link to comment Share on other sites More sharing options...
xDisconnections Posted May 14, 2020 #5 Share Posted May 14, 2020 1 minute ago, shof515 said: with the workers being furloughed and reduced working schedules, it looks like they might delays refunds. expect additional delays when getting a refund 😞 If Carnival was looking to reduce expenses, which any company during this time should be doing, the refunds should be an automated process by bots and scripts at this point. These cruise lines really shouldn’t be wasting the man hours or labor expenses to process refunds. If it’s as many reservations as we are led to believe, the labor costs are an unnecessary expense. Unpopular opinion and it would contribute to greater numbers of layoffs and furloughs but it would assist the financial impact as labor is the biggest expense of many companies. 2 Link to comment Share on other sites More sharing options...
pe4all Posted May 14, 2020 #6 Share Posted May 14, 2020 Wonder if Mr. Heald will be taking a payout??? Feel so sorry for those laid off, furloughed, etc. Hopefully when cruising re-opens people will be rehired. 5 Link to comment Share on other sites More sharing options...
EscapeFromConnecticut Posted May 14, 2020 #7 Share Posted May 14, 2020 2 hours ago, xDisconnections said: No surprise here. Didn’t two CCL Corp brand presidents just announce their departure from the company these past few days? Terrible day for the hard-working employees who've done nothing wrong. But it's also another missed opportunity for corporate to clean house. Security should have been carrying Duffy's boxes out the door today, and Donald's interview should have been done on the sidewalk. 2 1 Link to comment Share on other sites More sharing options...
xDisconnections Posted May 14, 2020 #8 Share Posted May 14, 2020 3 minutes ago, EscapeFromConnecticut said: Terrible day for the hard-working employees who've done nothing wrong. But it's also another missed opportunity for corporate to clean house. Security should have been carrying Duffy's boxes out the door today, and Donald's interview should have been done on the sidewalk. I agree. It’s sad and very unfortunate when associates who try their hardest are stuck in a bad position. At the end of the day though, the company needs to remain solvent and will do whatever it takes to survive at whatever extent that may be. 2 Link to comment Share on other sites More sharing options...
TooManyWakeUpsTilWeSail Posted May 14, 2020 #9 Share Posted May 14, 2020 8 minutes ago, lottiegreen56 said: I am starting to warm up to Shaq, used to think he was a silly goof but starting to think he's more crazy like a fox. All that said I'd cruise if they got rid of him Can you expand on this? I know he was a brand sponsor but did he do something in that role to offend you? 3 Link to comment Share on other sites More sharing options...
cruizergal70 Posted May 14, 2020 #10 Share Posted May 14, 2020 3 hours ago, Joebucks said: Such a shame. If we keep putting too much focus only on health and ignoring the economy, this stuff will only get worse Too much focus on health? Are you ignoring the economic impact if more people are exposed and get ill? Remember the US health care system and lack of health insurance. 8 1 Link to comment Share on other sites More sharing options...
Rare BlerkOne Posted May 14, 2020 #11 Share Posted May 14, 2020 1 hour ago, EscapeFromConnecticut said: Terrible day for the hard-working employees who've done nothing wrong. But it's also another missed opportunity for corporate to clean house. Security should have been carrying Duffy's boxes out the door today, and Donald's interview should have been done on the sidewalk. How nice of you to continue to try to sabotage Carnival, but they will be fine without your advice. 5 1 Link to comment Share on other sites More sharing options...
TNcruising02 Posted May 14, 2020 #12 Share Posted May 14, 2020 (edited) 31 minutes ago, cruizergal70 said: Too much focus on health? Are you ignoring the economic impact if more people are exposed and get ill? Remember the US health care system and lack of health insurance. To be fair, the poster actually said, "Too much focus ONLY on health." Focusing on only one aspect of life will not give a balanced view or balanced solutions because quality of life is multifaceted. Mental health is just as important as dealing with the virus. Livelihoods are just as important. Focusing on ALL aspects of life is the best way to deal with these issues. Edited May 14, 2020 by TNcruising02 9 Link to comment Share on other sites More sharing options...
Rare BlerkOne Posted May 14, 2020 #13 Share Posted May 14, 2020 3 hours ago, xDisconnections said: If Carnival was looking to reduce expenses, which any company during this time should be doing, the refunds should be an automated process by bots and scripts at this point. These cruise lines really shouldn’t be wasting the man hours or labor expenses to process refunds. If it’s as many reservations as we are led to believe, the labor costs are an unnecessary expense. Unpopular opinion and it would contribute to greater numbers of layoffs and furloughs but it would assist the financial impact as labor is the biggest expense of many companies. Less than 38% have chosen refunds. Given the questionable competence of Carnival's IT, probably best that they don't automate. 2 Link to comment Share on other sites More sharing options...
xDisconnections Posted May 14, 2020 #14 Share Posted May 14, 2020 Just now, BlerkOne said: Less than 38% have chosen refunds. Given the questionable competence of Carnival's IT, probably best that they don't automate. It still takes time to process FCCs. Link to comment Share on other sites More sharing options...
Rare BlerkOne Posted May 14, 2020 #15 Share Posted May 14, 2020 1 hour ago, xDisconnections said: It still takes time to process FCCs. Depends. If you already have a cruise booked, they can transfer the funds on the fly. If you want the refund, it has to go to a different department. 1 Link to comment Share on other sites More sharing options...
xDisconnections Posted May 14, 2020 #16 Share Posted May 14, 2020 (edited) 4 minutes ago, BlerkOne said: Depends. If you already have a cruise booked, they can transfer the funds on the fly. If you want the refund, it has to go to a different department. Most wouldn’t already have another cruise booked and many are unsure when, or even if, they may be able to travel sometime in the foreseeable future. Some passengers have multiple schedules to plan around — it’s not necessarily that easy. Automation is still the way to go if built properly. Labor is costly. Edited May 14, 2020 by xDisconnections Link to comment Share on other sites More sharing options...
Rare BlerkOne Posted May 14, 2020 #17 Share Posted May 14, 2020 Just now, xDisconnections said: Most wouldn’t already have another cruise booked and many are unsure when, or even if, they may be able to travel sometime in the foreseeable future. Some passengers have multiple schedules to plan around — it’s not necessarily that easy. Automation is still the way to go if built properly. Labor is costly. AS we have no way of knowing what most would or would not do, there is no point in debating hypothetical. Consider that everyone that calls in for a refund could be sold on a future cruise (if not already booked) by a humanoid. I wonder what the conversion rate is? I don't see a cyborg doing that. Link to comment Share on other sites More sharing options...
xDisconnections Posted May 14, 2020 #18 Share Posted May 14, 2020 3 minutes ago, BlerkOne said: AS we have no way of knowing what most would or would not do, there is no point in debating hypothetical. Consider that everyone that calls in for a refund could be sold on a future cruise (if not already booked) by a humanoid. I wonder what the conversion rate is? I don't see a cyborg doing that. Automation doesn’t necessarily mean the passenger wouldn’t have to contact the customer engagement center and speak to someone who could possibly sway the booking into a different direction though. You’re right and we may never know the full or accurate statistics but for a company already considering layoffs dealing with high volume, it’s an option that can be explored just as competitors are doing. Link to comment Share on other sites More sharing options...
Rare jimbo5544 Posted May 14, 2020 Author #19 Share Posted May 14, 2020 7 hours ago, xDisconnections said: No surprise here. Didn’t two CCL Corp brand presidents just announce their departure from the company these past few days? Yup Link to comment Share on other sites More sharing options...
Rare jimbo5544 Posted May 14, 2020 Author #20 Share Posted May 14, 2020 5 hours ago, EscapeFromConnecticut said: Terrible day for the hard-working employees who've done nothing wrong. But it's also another missed opportunity for corporate to clean house. Security should have been carrying Duffy's boxes out the door today, and Donald's interview should have been done on the sidewalk. You so not have a clue, she forgot more than you will know 3 1 Link to comment Share on other sites More sharing options...
Georgie562 Posted May 14, 2020 #21 Share Posted May 14, 2020 (edited) Arnold Donald message to employees Edited May 14, 2020 by Georgie562 1 Link to comment Share on other sites More sharing options...
wareaglefan444 Posted May 14, 2020 #22 Share Posted May 14, 2020 well, just got an email that my PVP is no longer with the carnival, and that a new PVP would be assigned to me. This really sux, I had the same one for over twenty years. 1 Link to comment Share on other sites More sharing options...
Thorncroft Posted May 14, 2020 #23 Share Posted May 14, 2020 It's time for John Heald to retire and let someone younger takeover. He doesn't appeal to the younger demographic nearly as much as he did to the geriatrics and scooter mafia. 6 1 Link to comment Share on other sites More sharing options...
Georgie562 Posted May 14, 2020 #24 Share Posted May 14, 2020 2 minutes ago, Thorncroft said: It's time for John Heald to retire and let someone younger takeover. He doesn't appeal to the younger demographic nearly as much as he did to the geriatrics and scooter mafia. I agree . Carnival needs a “fresher face “ as their brand ambassador/ senior cruise director. 4 Link to comment Share on other sites More sharing options...
Rare BlerkOne Posted May 14, 2020 #25 Share Posted May 14, 2020 5 minutes ago, Thorncroft said: It's time for John Heald to retire and let someone younger takeover. He doesn't appeal to the younger demographic nearly as much as he did to the geriatrics and scooter mafia. It is times like these that Carnival needs the old geezers - they have the time and money to cruise. 3 2 Link to comment Share on other sites More sharing options...
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