san diego sue Posted May 22, 2020 #76 Share Posted May 22, 2020 It is frustrating when I cancelled early March, sent my preference for cash back first day it was offered, and have nothing back. People on my cruise date have already received some form of compensation. I haven't done what many of you have done and dispute charge credit card. I for one decided to wait for Princess(70 cruises with Princess) to do the right thing. For some of you, appears like Princess has come through. And I am glad you have your money back. I am greatful that my owed cash for the cruise is not a life need. What drives me nuts is checking every day for FCC on Princess personalizer and my credit card for refunds. I guess I can forget about it, stop checking,and just wait. Yes, I have called Princess and got no where. Way past the 6o days. 2 Link to comment Share on other sites More sharing options...
CRUISEWITHH Posted May 22, 2020 #77 Share Posted May 22, 2020 I am in the same boat as you. When I cancelled in early March, the options were not yet available so they did penalize me and gave me a small credit less the penalty, but when the options came out, they said they were good for any cancellations from March 1st so I chose option 2. Also waiting while some (on the same cruise) have gotten their refunds. 1 Link to comment Share on other sites More sharing options...
dog Posted May 23, 2020 #78 Share Posted May 23, 2020 15 hours ago, Andrew J. Cat said: Just got our refund today. May 2 cruise date. We took option 2, and submitted our form on March 19. No FCCs yet. Happy for you Link to comment Share on other sites More sharing options...
dog Posted May 23, 2020 #79 Share Posted May 23, 2020 15 hours ago, mcrimmins said: Yesterday Princess refunded all but my $200 FCD onto my American Express Card. This was 70 days since I filed my request for Option 2. happy for you Link to comment Share on other sites More sharing options...
dog Posted May 23, 2020 #80 Share Posted May 23, 2020 16 hours ago, muffydawg said: Refund back to my credit card was posted yesterday; exactly 60 days from the date I submitted the online form request selecting Option 2. EDIT: the refund back to my credit card matches my PIF booking to the exact dollar except for $200.00; the amount of the $100 ea. FCD I used to make the deposit for the voyage. Refund for prepaid gratuities posted yesterday too. happy for you. Thanks for posting. Link to comment Share on other sites More sharing options...
grtar Posted May 26, 2020 #81 Share Posted May 26, 2020 Our March 21/20 14 night cruise out of Port Everglades was cancelled by Princess on March 12/20. We chose Option 2 and received our FCC on April 22/20. On May 21/20 our credit card was refunded for the full value of cruise, deposit and 7 excursions in separate credits. As a bonus, we made money on the excursions as our Canadian dollar dropped since paying. We are hoping to do the cruise next March but if not then 2022 will have to do. 1 1 Link to comment Share on other sites More sharing options...
enfuego4cruising Posted May 26, 2020 #82 Share Posted May 26, 2020 My refund was posted to my credit card account this morning. I was refunded my base fare, port fees & taxes, PVP, and prepaid shore excursions. I am still owed for my now expired FCD's and for a prepaid specialty dinner reservation. On March 12th, I chose refund option 2 for a scheduled March 15th Panama Canal sailing on the Emerald. My 100% FCC posted to my Captain's Circle account back on April 9th. I had not filed a credit card dispute, although I was considering doing so in the next week or two. 1 1 Link to comment Share on other sites More sharing options...
MrMugs Posted May 26, 2020 #83 Share Posted May 26, 2020 Cancelled our March 26th TA on the March 13th and received 25% refund immediately. Our CC statement closed May 24th and there was the remaining refund. Princess sent it to the CC company on the 14th and they waited 10 days to post it. Still no FCC on Option #2. 1 1 Link to comment Share on other sites More sharing options...
rickays Posted May 27, 2020 #84 Share Posted May 27, 2020 Received refunds to both c/c used for March 21 Ruby today. Option 2 FCC received a couple of weeks ago. Glad I got the refund without having to dispute c/c or hassle Princess. 2 1 Link to comment Share on other sites More sharing options...
Bay Cruiser Posted May 27, 2020 #85 Share Posted May 27, 2020 Just received our refund today. We chose Option 2 on March 13th. Grand Princess Hawaii April 20 cruise FFC in Captain Circle Account 4/23 Full Refund including insurance and port fees dated 5/21 appeared in cc account today. 3 1 Link to comment Share on other sites More sharing options...
bazshirl2 Posted May 27, 2020 #86 Share Posted May 27, 2020 43 minutes ago, rickays said: Received refunds to both c/c used for March 21 Ruby today. Option 2 FCC received a couple of weeks ago. Glad I got the refund without having to dispute c/c or hassle Princess. Pleased for you. Took Option 1 on Sun P also March 21. Also got FCC but awaiting refunds. Maybe soon ! Link to comment Share on other sites More sharing options...
Ombud Posted May 27, 2020 #87 Share Posted May 27, 2020 (edited) It would be interesting to find out which ship people are on. I was thinking refunds are happening by date option choice is received or embarkation date. But maybe it's by ship a d those working on certain ships are just faster. Otherwise I'm back to thinking there's no rhyme or reason to why some get theirs and others have to go the credit card dispute route FWIW my cancelled cruises have been on: Enchanted - obc Majestic- transferred Grand - option 2 refund Grand - option 1 received Sky - pndg Edited May 27, 2020 by Ombud 1 Link to comment Share on other sites More sharing options...
Worldpeek Posted May 27, 2020 #88 Share Posted May 27, 2020 1 hour ago, rickays said: Received refunds to both c/c used for March 21 Ruby today. Option 2 FCC received a couple of weeks ago. Glad I got the refund without having to dispute c/c or hassle Princess. I was booked on the same cruise. Did you cancel your cruise before Princess did? Link to comment Share on other sites More sharing options...
rickays Posted May 27, 2020 #89 Share Posted May 27, 2020 50 minutes ago, Worldpeek said: I was booked on the same cruise. Did you cancel your cruise before Princess did? No Princess cancelled, we were still planning on going up until Princess cancelled. Link to comment Share on other sites More sharing options...
davejohn Posted May 27, 2020 #90 Share Posted May 27, 2020 We were booked on the Regal Princess for May 4th and picked option 2. We received our FCC several weeks ago, and on May 23rd the full refund was posted to our credit card. I was pleasantly surprised to see they paid me for the promotional OBC we got when we booked. 4 1 Link to comment Share on other sites More sharing options...
amajaa Posted May 27, 2020 #91 Share Posted May 27, 2020 Still nothing at all for us for our cancelled 13th March cruise, that’s over 11 weeks since it was cancelled. Also nothing for our cancelled cruise for 3rd July, but I wasn’t expecting that one yet. Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted May 27, 2020 #92 Share Posted May 27, 2020 Day 43 since our AK cruise was cancelled and still waiting for the refund (Cruise & Shorex’s) all put on my Princess Visa. Not mad at Princess, but it is getting a little long in the tooth as I would like my 15K back..... Bob 1 Link to comment Share on other sites More sharing options...
AF-1 Posted May 27, 2020 #93 Share Posted May 27, 2020 Bob how are you enjoying retirement? I guess you can't do too much yet; due to the lockdown. But you don't have to go to work anymore; that is nice. Link to comment Share on other sites More sharing options...
mrsihopes Posted May 27, 2020 #94 Share Posted May 27, 2020 Received my full refund on May 21st chose option 2 for my cruise April 11 on Sky Princess. Did not dispute with credit card company just waited princess out. Fair included all cruise dollars paid and ez air too. Total was right on.... 3 1 Link to comment Share on other sites More sharing options...
travelhound Posted May 27, 2020 #95 Share Posted May 27, 2020 On 5/20/2020 at 1:11 PM, Patrick B said: he doesn't have a personalizer, he's 11, I tried to set one up when I realized that may be the case but it only allows you to create your own account if you are over 18, unless I am completely missing something (but thank you for your reply) My daughter is 9 and I had the same problem. You can't create a profile for a minor, but I was able to call Princess to confirm that she had the FCC. I just need to call Princess when booking our next cruise to use it. Link to comment Share on other sites More sharing options...
dog Posted May 27, 2020 #96 Share Posted May 27, 2020 (edited) 7 minutes ago, travelhound said: My daughter is 9 and I had the same problem. You can't create a profile for a minor, but I was able to call Princess to confirm that she had the FCC. I just need to call Princess when booking our next cruise to use it. I saw someone post (Ombud) re. Do a mock booking and apply your FCC. Then add 2 Nd passenger and their FCC will show up there. You do not need to complete booking Edited May 27, 2020 by dog 1 Link to comment Share on other sites More sharing options...
travelhound Posted May 27, 2020 #97 Share Posted May 27, 2020 8 minutes ago, dog said: I saw someone post (Ombud) re. Do a mock booking and apply your FCC. Then add 2 Nd passenger and their FCC will show up there. You do not need to complete booking That's a good idea, but for me it was just easier to call Princess. 1 Link to comment Share on other sites More sharing options...
dchan865 Posted May 27, 2020 #98 Share Posted May 27, 2020 7 hours ago, davejohn said: We were booked on the Regal Princess for May 4th and picked option 2. We received our FCC several weeks ago, and on May 23rd the full refund was posted to our credit card. I was pleasantly surprised to see they paid me for the promotional OBC we got when we booked. We were suppose to go on the same ship as you, and we selected option 2. So far no CC refund yet but we did get the FCC several weeks ago. Link to comment Share on other sites More sharing options...
victory2020 Posted May 27, 2020 #99 Share Posted May 27, 2020 Is this where I would see the credit from cancelled cruise? Link to comment Share on other sites More sharing options...
Bay Cruiser Posted May 27, 2020 #100 Share Posted May 27, 2020 2 hours ago, victory2020 said: Is this where I would see the credit from cancelled cruise? YES. Link to comment Share on other sites More sharing options...
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