Captain’s Club Power Up Points

[Ipeeinthepools]

7 hours ago, GonzoWCS said:

Pushing the refresh button constantly!

 

Cheers

Please no posts unless it describes a current PUP opportunity. (I think I’ve heard people complain about that).

[GonzoWCS]

10 minutes ago, Ipeeinthepools said:

Please no posts unless it describes a current PUP opportunity. (I think I’ve heard people complain about that).

Still pushing the refresh button constantly

 

Cheers

[Ipeeinthepools]

2 minutes ago, GonzoWCS said:

Still pushing the refresh button constantly

 

Cheers

There you go. Welcome to the banter while awaiting an PUP opportunity.

[mahasamatman]

5 hours ago, NevadaCruiser2023 said:

I had to sit through a virtual presentation where one block of the presentation was "city or beach" questions to ship Captains.

 

You didn't have to, you chose to.

[drakes2]

2 hours ago, mahasamatman said:

 

You didn't have to, you chose to.

Exactly. It was at the end of a very interesting webinar. In fact, we are booking a European cruise when on our TA in April. 

[TMLAalum]

Is there a direct phone # to reach the PUP powers that be?

[davekathy]

22 minutes ago, TMLAalum said:

Is there a direct phone # to reach the PUP powers that be?

Nope. Call the CC for questions and possible help. 1-800-760-0654. 

[TMLAalum]

Despite my pleas in 2 calls to CC that those 5 points from this month's webinar be posted to my account in time for our next cruise, no luck. I will say that both CC reps tried very hard to help us. Those points would have brought us to +.

[davekathy]

32 minutes ago, TMLAalum said:

Despite my pleas in 2 calls to CC that those 5 points from this month's webinar be posted to my account in time for our next cruise, no luck. I will say that both CC reps tried very hard to help us. Those points would have brought us to +.

Try one of these POCs.

 

Jennifer Morales
Senior Director of Celebrity Engagement
1050 Caribbean Way
Miami, FL 33132
jennifermorales@celebrity.com

 

Chief Executive
Lisa Lutoff-Perlo
President and Chief Executive Officer
1050 Caribbean Way
Miami, FL 33132
lLutoff-Perlo@celebritycruises.com

 

Associate Vice President of Loyalty Marketing

andrea-shey@celebritycruises.com

Edited February 24, 2023 by davekathy

[drakes2]

1 hour ago, davekathy said:

Try one of these POCs.

 

Jennifer Morales
Senior Director of Celebrity Engagement
1050 Caribbean Way
Miami, FL 33132
jennifermorales@celebrity.com

 

Chief Executive
Lisa Lutoff-Perlo
President and Chief Executive Officer
1050 Caribbean Way
Miami, FL 33132
lLutoff-Perlo@celebritycruises.com

 

Associate Vice President of Loyalty Marketing

andrea-shey@celebritycruises.com

Failing that go to CC host onboard. They may be able to help. 5 points away? I would think so 

[Arizona Wildcat]

1 hour ago, TMLAalum said:

Despite my pleas in 2 calls to CC that those 5 points from this month's webinar be posted to my account in time for our next cruise, no luck. I will say that both CC reps tried very hard to help us. Those points would have brought us to +.

Your 5 points will be credited approximately March 15th.  The points are credited by Miami IT office.

Your only possibility is if on board when the points are credited see the Captain's Club host.

[MamaFej]

On 2/22/2023 at 11:22 AM, Stem to Stern said:

The gelato on Azamara was Azamazing...and included.  Or was it even gelato?  Oh wait,  Wrong cruise line.  LOL.

Yeah, but, as long as you sailed with them before this month, you get to keep your Celebrity points on Azamara. 
And their frozen stuff is yummy (whatever it is). 😜

[Fly and Sail]

10 hours ago, TMLAalum said:

Despite my pleas in 2 calls to CC that those 5 points from this month's webinar be posted to my account in time for our next cruise, no luck. I will say that both CC reps tried very hard to help us. Those points would have brought us to +.

 

I think requesting something like this is futile. It's well-known and documented that these PUP points post at a specific day of the following month (usually the 15th). It's not in the books to post them at a convenient time for thousands of people, can you imagine the workload if they start accommodating these requests? Heck, they often can't even post the points per the regular schedule. 😉

 

Sometimes the CC Concierge on board can post points or change status if there is a legit reason for it but PUP activities are not within their control.

[Host Jazzbeau]

3 hours ago, Fly and Sail said:

 

I think requesting something like this is futile. It's well-known and documented that these PUP points post at a specific day of the following month (usually the 15th). It's not in the books to post them at a convenient time for thousands of people, can you imagine the workload if they start accommodating these requests? Heck, they often can't even post the points per the regular schedule. 😉

 

Sometimes the CC Concierge on board can post points or change status if there is a legit reason for it but PUP activities are not within their control.

I just watched an old movie called Leap Day, with a great line from an airline desk agent:  "Let me just call the Dublin airport and ask them to open a runway especially for you.  NOT!"

[TraderSam]

Just received a surprise open the Gift Box PUP opportunity. 🎁

 

Check your emails and spam folders people! 👍🏻

[bigbeergut]

28 minutes ago, TraderSam said:

Just received a surprise open the Gift Box PUP opportunity. 🎁

 

Check your emails and spam folders people! 👍🏻

 

Can you post a link?

[TraderSam]

16 minutes ago, bigbeergut said:

 

Can you post a link?

No I don’t believe this type can be shared in a link. The gift box remains open, if you get me.

[bigbeergut]

1 minute ago, TraderSam said:

No I don’t believe this type can be shared in a link. The gift box remains open, if you get me.

ok if you can’t share it, but I guess I don’t understand the gift box concept.

[GerScot]

I cant include my wife as i normally do, no way to enter her captains club number.

 

[TraderSam]

9 minutes ago, GerScot said:

I cant include my wife as i normally do, no way to enter her captains club number.

 

No I think these are one-off "gifts". 

We have both received the email today but last time it was this type, only one of us received it. Our CC points totals have been 2 points apart ever since. 🤷‍♀️

[TraderSam]

39 minutes ago, bigbeergut said:

ok if you can’t share it, but I guess I don’t understand the gift box concept.

Email contains this image and you click to reveal how many points you have won. 

Hope that explains it better. 

*Please that this is a SCREENSHOT and not a link...before someone comments that the link doesn't work. 😂

 

 

Edited February 25, 2023 by TraderSam

[TowandaUK]

21 minutes ago, TraderSam said:

No I think these are one-off "gifts". 

We have both received the email today but last time it was this type, only one of us received it. Our CC points totals have been 2 points apart ever since. 🤷‍♀️

If you contact captains club you can link your accounts. You should both receive points that either of you earn. 

[ziggyuk]

 

Got my gift, 10 for me 🎉

[GerScot]

10 power up points = 1 club point

[mahdnc]

This gift box appeared last year in January. I believe it was for twenty PUPs. @TraderSam, what was the time stamp for your email (please include you time zone)?