Edocs and luggage tags

[mbddisney]

I see on the website and app that my edocs are available but when I go to click on it, it does not open.  I am scheduled for April 9 and wondering if it is a time issue on celebrity's side as to when they can be printed.  Thank you

[finny2]

You should get an email when they are available to print. I got mine 30 days out.

[dazey]

We could not print luggage tags and it was almost 2 weeks before cruise.  I called Celebrity and they said there was an issue due to slight change in flights(not sure how that would affect luggage tags) but they emailed me the travel docs and luggage tags and then shortly after that I saw that I then could have printed normally from site as well.

 

I would suggest giving them a call just in case there is an issue on their end.

[lv2cruisgrl]

3 hours ago, mbddisney said:

I see on the website and app that my edocs are available but when I go to click on it, it does not open.  I am scheduled for April 9 and wondering if it is a time issue on celebrity's side as to when they can be printed.  Thank you

I have the same issue. We sail April 2 when I click on link for edocs nothing!

[jelayne]

Our last edoc’s, for a February cruise didn’t show until about 28 days out

[mbddisney]

35 minutes ago, lovrccl said:

I have the same issue. We sail April 2 when I click on link for edocs nothing!

Please let me know if you find anything out and I will also thank you

[lv2cruisgrl]

44 minutes ago, mbddisney said:

Please let me know if you find anything out and I will also thank you

I am going to check again tomorrow. If nothing then I will call them.

[Cruise a holic]

We had our upcoming luggage tags sent to us- perhaps it is because we are in a suite

[Virginia100]

Our Reflection cruise on 3/26 is the same, Edocs cannot be printed and luggage tags show as pending. Seems odd. 

[dazey]

I would call - once I called they "fixed a slight issue" and problem was solved.  I had been checking and trying to print and it was becoming a chore. That need-to-do item is off my list.

[Jeremiah1212]

There's really no need to call. Right now tags/edocs are available 3-4 weeks prior to sailing.

[davekathy]

Deleted. 

Edited March 3, 2022 by davekathy

[dazey]

There was a need to call for me since no luggage tags were "pending" just a week or so before.  I was able to print everything else.  Did not want to arrive without luggage tags!

[LGW59]

13 minutes ago, Jeremiah1212 said:

There's really no need to call. Right now tags/edocs are available 3-4 weeks prior to sailing.

and if not, just do it at the port, quite easy

[luv2camp04]

29 minutes ago, Jeremiah1212 said:

There's really no need to call. Right now tags/edocs are available 3-4 weeks prior to sailing.

Deleted

Edited March 3, 2022 by luv2camp04

[Jim_Iain]

Has anyone else noticed that the View and Print E-Documents are  not greyed out and teal color today for ALL RESERVATIONS,   even some 2 years out .    Looks like their fix of the current cruises have escalated to all reservations.

 

While they are no longer greyed out they go into a Javascript loop when you click it. 

[mbddisney]

1 hour ago, Jim_Iain said:

Has anyone else noticed that the View and Print E-Documents are  not greyed out and teal color today for ALL RESERVATIONS,   even some 2 years out .    Looks like their fix of the current cruises have escalated to all reservations.

 

While they are no longer greyed out they go into a Javascript loop when you click it. 

Yes that is what I am seeing but not seeing luggage tags pending emailed celebrity they said we should see it by March 9 but thinking it has nothing to

do with cruise dates.

if anyone gets it to work or gets some answers please pass it along!! Thanks in advance 

[zitsky]

I got a very nicely worded email from Celebrity after sending them some feedback.  They basically said, sorry, not sorry.  No more mailed luggage tags.

 

Do you think I should cancel my cruise?   😁

[Virginia100]

Called Captains Club on my 3/26 cruise. Had the CS at CC contact their documentation dept who then emailed me all the Edocs  including my luggage tags. All went quickly with this approach.

[lv2cruisgrl]

20 hours ago, Jim_Iain said:

Has anyone else noticed that the View and Print E-Documents are  not greyed out and teal color today for ALL RESERVATIONS,   even some 2 years out .    Looks like their fix of the current cruises have escalated to all reservations.

 

While they are no longer greyed out they go into a Javascript loop when you click it. 

Yes I see the same😲

[jwlane]

Save a tree.  No need to print eDocs.

[zitsky]

2 minutes ago, jwlane said:

Save a tree.  No need to print eDocs.

Some paper comes from renewable sources.

 

Do you make sure your computer is powered by solar and wind as well as the websites you visit? 🙂

[jwlane]

1 minute ago, zitsky said:

 

Do you make sure your computer is powered by solar and wind as well as the websites you visit?

As much as possible.......

[zitsky]

Just now, jwlane said:

As much as possible.......

Please stop using any websites that are not powered by renewable energy.  Thank you for your cooperation.

[PatC]

May be a a glitch in their web site.  I don't sail until May 6 and it already has our edocs ready to print.  This has NEVER happened before.  We have done 30 cruises but since edocs never had them ready this early.  Call and see what's going on if you need to.