Vivasea Posted May 14, 2022 #76 Share Posted May 14, 2022 Just received EMail from Dawn regarding Spa and Sanctum Perk. She informed me there have been no changes to Suite benefits. I take that as its still available for CC guests. Yipee 1 Link to comment Share on other sites More sharing options...
Xcelsior Posted May 14, 2022 #77 Share Posted May 14, 2022 5 hours ago, Vivasea said: Just received EMail from Dawn regarding Spa and Sanctum Perk. She informed me there have been no changes to Suite benefits. I take that as its still available for CC guests. Yipee Any word on whether non suite guests can still purchase a pass? Link to comment Share on other sites More sharing options...
Josephgray1 Posted May 18, 2022 #78 Share Posted May 18, 2022 We are currently on Pursuit in a CC Suite. I stopped by the spa yesterday to ask about the sanctum spa being included. I was told that we would receive a letter in our room detailing what is included. Here is the letter we received. Unlike the Onward letter that was posted, ours does not include it. 1 Link to comment Share on other sites More sharing options...
joyride Posted May 18, 2022 #79 Share Posted May 18, 2022 I am so disappointed in this. Did you happen to ask if you can purchase a pass for the Spa terrace? Link to comment Share on other sites More sharing options...
Rare uktog Posted May 18, 2022 #80 Share Posted May 18, 2022 Very disappointing. Who is the Hotel Director. I’d be interested in their explanation as to the discrepancy 1 Link to comment Share on other sites More sharing options...
Josephgray1 Posted May 18, 2022 #81 Share Posted May 18, 2022 The hotel director is Ngawhira Fleet. I didn’t ask about purchasing a pass, I can try to ask about both that as well as the discrepancy with it being included on Onward. 1 1 Link to comment Share on other sites More sharing options...
tgg Posted May 18, 2022 #82 Share Posted May 18, 2022 14 minutes ago, Josephgray1 said: The hotel director is Ngawhira Fleet. I didn’t ask about purchasing a pass, I can try to ask about both that as well as the discrepancy with it being included on Onward. I think an answer to these two questions would help many of us who are trying to understand what's going on. Thanks for your help - and enjoy your cruise. 1 Link to comment Share on other sites More sharing options...
Baynanno1 Posted May 18, 2022 #83 Share Posted May 18, 2022 Definitely not good being removed after purchasing a fare which included it! Link to comment Share on other sites More sharing options...
Rare oddjob16 Posted May 19, 2022 #84 Share Posted May 19, 2022 (edited) I think I read in another thread that passes to the Thallasso Spa pool area was sold for 20$ pr day. We sailed with Ngawhira just before Covid. We found her very helpful and able Hotel Director. Edited May 19, 2022 by oddjob16 2 Link to comment Share on other sites More sharing options...
excitedofharpenden Posted May 19, 2022 #85 Share Posted May 19, 2022 22 minutes ago, oddjob16 said: I think I read in another thread that passes to the Thallasso Spa pool area was sold for 20$ pr day. We sailed with Ngawhira just before Covid. We found her very helpful and able Hotel Director. The per day is an expensive way of doing it. I've always bought a pass for the cruise which is much better value ($99 for the whole cruise, regardless of length). Hopefully they will still do this arrangement. Phil 3 Link to comment Share on other sites More sharing options...
capsplace Posted May 29, 2023 #86 Share Posted May 29, 2023 Any updates from recent cruisers regarding use of the steam, sauna, and other spa access? Are passes being sold? Is access included in any cabin category? Link to comment Share on other sites More sharing options...
mara01 Posted May 29, 2023 #87 Share Posted May 29, 2023 10 minutes ago, capsplace said: Any updates from recent cruisers regarding use of the steam, sauna, and other spa access? Are passes being sold? Is access included in any cabin category? Just back from Onward, Spa access is included in all CC suites as well as Spa and Top suites. Not aware of passes being sold to other categories but no doubt someone else will know. Hope this helps. 2 Link to comment Share on other sites More sharing options...
fruitmachine Posted May 29, 2023 #88 Share Posted May 29, 2023 58 minutes ago, mara01 said: Just back from Onward, Spa access is included in all CC suites as well as Spa and Top suites. Not aware of passes being sold to other categories but no doubt someone else will know. Hope this helps. And it's still very clear on the new website that it's included: 1 Link to comment Share on other sites More sharing options...
tgg Posted May 29, 2023 #89 Share Posted May 29, 2023 I guess someone at Azamara listened and restored the spa deck access for those in CC suites. This certainly wasn't the case on our December 2022 cruise. Thanks for the update. 5 1 Link to comment Share on other sites More sharing options...
Rare uktog Posted May 29, 2023 #90 Share Posted May 29, 2023 (edited) 6 minutes ago, tgg said: I guess someone at Azamara listened and restored the spa deck access for those in CC suites. This certainly wasn't the case on our December 2022 cruise. Thanks for the update. And the reason we didn’t book a CC in November so lost revenue- it was a stupid decision Edited May 29, 2023 by uktog 1 Link to comment Share on other sites More sharing options...
capsplace Posted May 30, 2023 #91 Share Posted May 30, 2023 Hoping a pass can be purchased. Not in a suite. Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted May 30, 2023 #92 Share Posted May 30, 2023 Wasn't there initially a theory that this change was due to the larger number of CC suites on Onward? So it would seem that they didn't foresee the impact on the other ships. But there remains the discrepancy in capacity for Onward vs the others. Maybe they can sell passes on the three 'original' ships only? Link to comment Share on other sites More sharing options...
Mrs Miggins Posted May 30, 2023 #93 Share Posted May 30, 2023 Thanks for the information. Just checked the website and the general cabin information for all ships lists this benefit. We embark on Journey on Saturday so looking forward to trying this perk as we are in a CC suite. We bid for a CC last year and were successful but didnt think the Spa was available. We have done lots of Azamara cruises in Verandas or OV but after glancing at the Spa certainly decided it was not worth paying extra for. We are Viking cruisers also and the two areas do not compare. However I will be happy to give it a try on our cruise which appears to be full. Not sure what the Spa capacity is ? Link to comment Share on other sites More sharing options...
mara01 Posted May 30, 2023 #94 Share Posted May 30, 2023 3 hours ago, Mrs Miggins said: Thanks for the information. Just checked the website and the general cabin information for all ships lists this benefit. We embark on Journey on Saturday so looking forward to trying this perk as we are in a CC suite. We bid for a CC last year and were successful but didnt think the Spa was available. We have done lots of Azamara cruises in Verandas or OV but after glancing at the Spa certainly decided it was not worth paying extra for. We are Viking cruisers also and the two areas do not compare. However I will be happy to give it a try on our cruise which appears to be full. Not sure what the Spa capacity is ? When we were on Onward this month there were 8 loungers each side, but not sure on the other ships at the moment. 1 Link to comment Share on other sites More sharing options...
federalexpress Posted May 30, 2023 #95 Share Posted May 30, 2023 On Pursuit in January '23, spa deck access was not offered for CC suites, just the bigger suites. There were passes you could buy but I din't think they were worth it. Link to comment Share on other sites More sharing options...
capsplace Posted May 30, 2023 #96 Share Posted May 30, 2023 Actually reached Azamara via phone this morning! Spa passes are available onboard. No idea of price, but at least a pass can be purchased. Also asked about our Loyalty points (all are missing). Told to check back early July. 1 Link to comment Share on other sites More sharing options...
Whitby100 Posted May 30, 2023 #97 Share Posted May 30, 2023 I seem to recall paying $175 for a couple and maybe $99 for individual pre Covid. The last time we did, the spa deck had few comfortable chairs and very little shade (sorry I can’t remember which ship). Perhaps ask for a tour before paying so you see what you’re getting. When we did our Norway cruise the tub was fabulous. Also, check on their drink policy - can you bring in drinks ? I seem to recall some issue with this. We have also been advised to purchase the spa passes as soon as possible because there is a limited number. 2 Link to comment Share on other sites More sharing options...
excitedofharpenden Posted May 31, 2023 #98 Share Posted May 31, 2023 1 hour ago, Whitby100 said: I seem to recall paying $175 for a couple and maybe $99 for individual pre Covid. The last time we did, the spa deck had few comfortable chairs and very little shade (sorry I can’t remember which ship). Perhaps ask for a tour before paying so you see what you’re getting. When we did our Norway cruise the tub was fabulous. Also, check on their drink policy - can you bring in drinks ? I seem to recall some issue with this. We have also been advised to purchase the spa passes as soon as possible because there is a limited number. This is good info. Not all ships have been created equally as far as spa deck furniture is concerned. My experience with drinks service has ranged from someone coming round periodically (which varies according to how good the staff member is and how busy they are elsewhere) to a yellow phone to the pool bar which worked excellently. Phil Link to comment Share on other sites More sharing options...
mara01 Posted May 31, 2023 #99 Share Posted May 31, 2023 5 hours ago, excitedofharpenden said: This is good info. Not all ships have been created equally as far as spa deck furniture is concerned. My experience with drinks service has ranged from someone coming round periodically (which varies according to how good the staff member is and how busy they are elsewhere) to a yellow phone to the pool bar which worked excellently. Phil You’re right Phil. Onward does not have the sofas or tables and chairs that the other ships have, just the loungers and a hanging chair in each of the two corners. There are also umbrellas over the loungers. Drinks service was very good, with waiters coming round regularly. Link to comment Share on other sites More sharing options...
Whitby100 Posted May 31, 2023 #100 Share Posted May 31, 2023 That is definitely not the set up from any of my spa deck experiences. I have not been on Onward, but have experienced the other 3. They originally had a day bed for their sleep under the stars experience, which I now believe is discontinued. There were a few chairs and loungers and I don’t recall an umbrella (I targeted the day bed for the shade). Has anyone photos from any of the other 3 ships? Link to comment Share on other sites More sharing options...
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