Bank of America credit card points

[sander05]

Has anyone ever had an issue with cashing in points from their BOA card and them not showing up in your Royal account?  I cashed in for the 150$ off the cruise, BOA shows them sent.  Thanks 

[PokrChick]

How long ago did you cash them in and when is your cruise?  It usually takes a couple weeks.

[sander05]

I cashed them in on April 20th.  So pretty close to a month ago.  Problem is my final payment is May 21st and I haven’t been able to get through to them.  It’s just not feasible to wait hours online to speak to someone.  

[SKSMIKE5]

I cashed in $100 on May 8th for a 13 June Alaska Cruise and they haven't posted yet.

[maggieq]

1 hour ago, sander05 said:

Has anyone ever had an issue with cashing in points from their BOA card and them not showing up in your Royal account?  I cashed in for the 150$ off the cruise, BOA shows them sent.  Thanks 

Did you do this online or call?   Asking as we called ours in last week for oasis 5/22 and they were visible by EOD. 

[sander05]

Online…I have tried twice to call Royal and no luck getting through.  I’ll try calling BOA tomorrow and see what they say. 

[GStanMus]

I purchased OBC with the card a few weeks ago and it appeared in less than a week but it was well after the final cruise payment. 

 

[sailor05]

It took about a month for my obc to show up in my planner. Not sure about using it to pay off cruise? Can that be done when redeemed?

[ginnyks]

Our OBC from the rewards on our  BOA card were initially to be used on a  2020 cruise...that ended up being cancelled  due to the virus..  A BOA rep had helped us after RCI rep couldn't.  It  was re-applied to another RCI January 2022 cruise a B2B. The first leg of the  cruise  we cancelled now the reward is lost somewhere.    I unsuccessfully tried to regain the OBC or our points back.

[PokrChick]

10 hours ago, sander05 said:

Online…I have tried twice to call Royal and no luck getting through.  I’ll try calling BOA tomorrow and see what they say. 

My Cruise Rewards Desk 1-888-305-4626 - that's the number to call about points in case you didn't have it

[Williamsburgcruiser]

4 hours ago, PokrChick said:

My Cruise Rewards Desk 1-888-305-4626 - that's the number to call about points in case you didn't have it

I agree here - you will need to call the cruise rewards desk.   BUT!  Make sure you have the redemption confirmation number from the royal caribbean site.  When I called, the agent walked me through how to see that on the Royal Caribbean site - as it is not the same number as on the BOA site.

Good luck!

[Cruising Grandma 13]

I cashed in points last month and it took 2 days to show up in my account.

[StephPS79]

Hi all, where do you see the OBC applied on the Royal Caribbean account/website/app?  I redeemed some points 8/11/2022 and haven't been able to find anything on my cruise account showing the OBC applied.

 

Thank you!

[wants2cruise2]

20 hours ago, StephPS79 said:

Hi all, where do you see the OBC applied on the Royal Caribbean account/website/app?  I redeemed some points 8/11/2022 and haven't been able to find anything on my cruise account showing the OBC applied.

 

Thank you!

Did you look at your cruise planner?  That’s where my BOA obc was.  When I made a purchase there, it asked if I wanted to use the obc first.

[lakelorain]

Mine always show up about 2 - 3 weeks before my cruise.  If I'm late requesting them, the obc shows up on the 2nd day of the cruise. 

[Rondo]

I redeemed points Monday for onboard credit. On Friday we got an email with an updated invoice, which included our onboard credit. I checked the cruise planner the same day and it was listed there already. 

[Tree_skier]

On 9/15/2022 at 7:54 AM, StephPS79 said:

Hi all, where do you see the OBC applied on the Royal Caribbean account/website/app?  I redeemed some points 8/11/2022 and haven't been able to find anything on my cruise account showing the OBC applied.

 

Thank you!

Mine showed up in my cruise planner 14 days before my cruise. 

[StephPS79]

Thanks for the info, everyone.  I don't see anything in my cruise planner for OBC, and did not get an updated invoice.  I'll give it until a little closer to the cruise (Oct. 30th), and then I'll call if not here.  Argh!

 

[Tree_skier]

8 hours ago, StephPS79 said:

Thanks for the info, everyone.  I don't see anything in my cruise planner for OBC, and did not get an updated invoice.  I'll give it until a little closer to the cruise (Oct. 30th), and then I'll call if not here.  Argh!

 

Yeah I wondered to but it came precisely at 14 days from embarkation.  I requested it 2 months out.

[jcc1025]

Agree with others, I have cashed points several times for free crusies, which are for window staterooms. Since we book a balcony or JS they discount the price based on the standard window stateroom and that credit does not show up until a short time prior until the past payment date is due. 

[Mum2Mercury]

Call me cynical, but I always bring a printed copy of "the evidence" onboard with me. 

[flamingos]

Question:  we are thinking of switching to the RCI reward program.  Are you generally happy with them?

Edited September 20, 2022 by flamingos

[Coralc]

4 hours ago, flamingos said:

Question:  we are thinking of switching to the RCI reward program.  Are you generally happy with them?

Not Really. We keep thinking about switching to the BofA Travel Rewards card to have more flexibility with the points. But then we keep accumulating RCI points, and have cruises booked, so we keep applying them. It is kind of limiting, since other than cruises, we are not big credit card users. 

[paradise4me]

I just did this Friday and they are showing as on board credit today.

[flamingos]

9 hours ago, Coralc said:

Not Really. We keep thinking about switching to the BofA Travel Rewards card to have more flexibility with the points. But then we keep accumulating RCI points, and have cruises booked, so we keep applying them. It is kind of limiting, since other than cruises, we are not big credit card users. 

So your concern is that you cannot use the points for anything besides RCI?  That's why we want one.  

The card itself, the points system, those are adequate?

🙂