jas1178 Posted November 8, 2022 #1 Share Posted November 8, 2022 Greetings, anyone have suggestions on getting the shareholder credit posted? I've been emailing for over a month without luck. Is there someone you can call? Thanks for the help. Link to comment Share on other sites More sharing options...
ShakyBeef Posted November 8, 2022 #2 Share Posted November 8, 2022 Here's the information my PVP sent me with my latest booking. I don't know if any of this has changed recently. I haven't submitted my shareholder OBC claim for this cruise yet. But hopefully this is the info you need: We are extending a special on board credit to Carnival Corporation Shareholders who received the package for the Annual Shareholders Meeting. Booking Deadline: Reservations must be made by February 28, 2023. Ships/Saildates: Applicable on sailings through July 31, 2023.Offer for Domestic/Europe Cruises: · $ 50 (USD) on board credit per stateroom on any cruise of 6 days or less · $100 (USD) on board credit per stateroom on any cruise of 7 to 13 days · $250 (USD) on board credit per stateroom on any cruise of 14 days or longer Offer for Australia Cruises: · $ 50 (AUD) on board credit per stateroom on any cruise of 6 days or less · $100 (AUD) on board credit per stateroom on any cruise of 7 to 13 days · $250 (AUD) on board credit per stateroom on any cruise of 14 days or longer The following restrictions and limitations apply: · This benefit is available to shareholders holding a minimum of 100 shares of Carnival Corporation or Carnival plc. · The shareholder onboard credit is applicable with all promotions offered to the public, such as Early Saver, Pack & Go, 48 Hour Sale, etc., as well as VIFP targeted offers, Casino promotions (excluding ‘complimentary cabin’ offers) and more. o Excluded from this offer: Employee rates, Interline rates, travel agents cruising at travel agent rates, tour conductors or anyone cruising on a complimentary basis; complimentary (free) basis includes the following types of offers, but not limited to these: 1) complimentary ‘buy/get’ casino offers, 2) complimentary ‘buy/get’ VIFP targeted offers, 3) compensation offers from Guest Care. · This benefit is not transferable, cannot be exchanged for cash and cannot be used for casino credits/charges and gratuities charged to your onboard account. · Only one onboard credit per shareholder-occupied stateroom. If both guests' names are on the stockholder statement, you may split the onboard credit between the two stock holders. · Certain restrictions apply. · Applications to receive these benefits (onboard credit) should be made at least three weeks prior to cruise departure date. After the reservation has been made, the shareholder must provide their legal name, reservation number, ship and sailing date, along with proof of ownership of Carnival Corporation or Carnival plc shares (for example: photocopy of shareholder proxy card, a dividend tax voucher or a current brokerage or nominee statement with the brokerage account number blacked out) at the time of deposit. Important Note: Due to security requirements, shareholder statements can only be faxed, emailed or physically mailed. If the guest chooses to email, please advise them of the email disclaimer below and document the booking. Required information should be sent at the time of deposit to Guest Services Admin as follows: Mail:Carnival Cruise Line ATT: Guest Admin Supervisor Guest Admin, Mailstop MSM2-200 3655 NW 87 Avenue Miami, FL 33178-2428Fax Number: 305 406-6102 Email: shareholders@carnival.com Email Disclaimer: If you choose to email, you do so at your own risk and with the knowledge that email is inherently an insecure method of communication. For further information, please contact Guest Services Admin at 70450. Link to comment Share on other sites More sharing options...
vwrestler171 Posted November 8, 2022 #3 Share Posted November 8, 2022 (edited) They say to send in no later than 4 weeks prior to your cruise. Not sure why you keep sending it. Some email programs, every time a new email is sent with the same information, it moves it to the newer emails. So each time you resend it, it may be moving your email further down the list. Edited November 8, 2022 by vwrestler171 1 Link to comment Share on other sites More sharing options...
Nic6318 Posted November 8, 2022 #4 Share Posted November 8, 2022 10 hours ago, jas1178 said: Greetings, anyone have suggestions on getting the shareholder credit posted? I've been emailing for over a month without luck. Is there someone you can call? Thanks for the help. Hi The last time I sent one in, I received an email acknowledging that they had received the request and not to not to resend the request. I guess some people get impatient. Did you not get this confirmation email? I did get my OBC in plenty of time. I figured that even if it wasn't in my account by sail date, I would bring their email with me along with my statement, and they would correct the issue. They have done it in the past for me. Link to comment Share on other sites More sharing options...
asalligo Posted November 8, 2022 #5 Share Posted November 8, 2022 I got no response from shareholders@carnival.com but then reached out to guestadmin@Carnival.com and got my credit applied. 1 Link to comment Share on other sites More sharing options...
tw67 Posted November 8, 2022 #6 Share Posted November 8, 2022 I was on Horizon last week and when I boarded I hadn't received a response from Carnival. Day 3 of the cruise, I had a response that I would get the credit. By day 5 I still didn't see it, I replied to Carnival that I didn't have it yet, and that afternoon it showed up. Now I need to start working on my January cruise. I figure I will send it in before Thanksgiving. Link to comment Share on other sites More sharing options...
Rare 1kaper Posted November 8, 2022 #7 Share Posted November 8, 2022 1 hour ago, asalligo said: I got no response from shareholders@carnival.com but then reached out to guestadmin@Carnival.com and got my credit applied. How long did it take? Are you booked on a casino deal? Link to comment Share on other sites More sharing options...
Rare ninjacat123 Posted November 8, 2022 #8 Share Posted November 8, 2022 I just received my shareholder credit today! I emailed shareholders@carnival.com on Oct 19 and attached my TD Ameritrade statement with the account number redacted. Received an automated response saying Carnival received it. Today I received an email from guestadmin@carnival.com saying I received my OBC. Looked at my Jan 2023 cruise manager booking & order details and there it was! Yippie!! 3 Link to comment Share on other sites More sharing options...
hard_eight Posted November 8, 2022 #9 Share Posted November 8, 2022 Just received mine, Took about a month. Link to comment Share on other sites More sharing options...
maryann2 Posted November 28, 2022 #10 Share Posted November 28, 2022 I sent mine in on Friday for a cruise in May. Posted already. (Monday) Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted November 28, 2022 #11 Share Posted November 28, 2022 Since I hope to be a shareholder pretty soon I appreciate this thread. Link to comment Share on other sites More sharing options...
john91498 Posted November 28, 2022 #12 Share Posted November 28, 2022 Here's the e-mail I got from shareholders@carnival.com got the credit about a month out from our cruise. Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted November 29, 2022 #13 Share Posted November 29, 2022 14 hours ago, john91498 said: Here's the e-mail I got from shareholders@carnival.com got the credit about a month out from our cruise. That answers one of the questions that I had right after reading this thread- is the credit available before the cruise. If I am reading this correctly it is not, but I am sure that DW will have no trouble disposing of $100. Link to comment Share on other sites More sharing options...
Rare PrincessArlena'sDad Posted November 29, 2022 #14 Share Posted November 29, 2022 2 hours ago, sparks1093 said: That answers one of the questions that I had right after reading this thread- is the credit available before the cruise. If I am reading this correctly it is not, but I am sure that DW will have no trouble disposing of $100. Actually it is available. Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted November 29, 2022 #15 Share Posted November 29, 2022 18 minutes ago, PrincessArlena'sDad said: Actually it is available. Oh, okay, when the message said it doesn't appear in cruise manager it led me to believe it couldn't be used pre-cruise. Thanks for the info! Link to comment Share on other sites More sharing options...
john91498 Posted November 29, 2022 #16 Share Posted November 29, 2022 2 hours ago, PrincessArlena'sDad said: Actually it is available. How is it available before the cruise? You don't have any itemized on board charges yet... Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted November 29, 2022 #17 Share Posted November 29, 2022 Just now, john91498 said: How is it available before the cruise? You don't have any itemized on board charges yet... I know that regular OBC is available before the cruise for online purchases through Funshops. 3 Link to comment Share on other sites More sharing options...
john91498 Posted November 29, 2022 #18 Share Posted November 29, 2022 1 minute ago, sparks1093 said: I know that regular OBC is available before the cruise for online purchases through Funshops. Ok, I see...we usually don't order anything before the cruise 1 Link to comment Share on other sites More sharing options...
hard_eight Posted November 29, 2022 #19 Share Posted November 29, 2022 1 hour ago, john91498 said: Ok, I see...we usually don't order anything before the cruise Yeah was new to me as well. Used mine for excursion purchase. Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted December 7, 2022 #20 Share Posted December 7, 2022 Confirming that the OBC did in fact appear in the Cruise Manager and we applied it to our excursion purchase. Oh, it took a little over a day to get the credit. 2 Link to comment Share on other sites More sharing options...
n6uqqq Posted December 7, 2022 #21 Share Posted December 7, 2022 I just applied a couple days ago for two cruises and for the first time ever it was applied in less than a day! My usual wait time is about a month or a bit more. 2 Link to comment Share on other sites More sharing options...
Rare shof515 Posted December 7, 2022 #22 Share Posted December 7, 2022 Add me to the speedy turn around time. I submitted mine early Monday morning and i got my approve email with updated notification this morning last time it took it a few weeks 2 Link to comment Share on other sites More sharing options...
cruisemom67 Posted December 8, 2022 #23 Share Posted December 8, 2022 I also got mine within days of submission. 1 Link to comment Share on other sites More sharing options...
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