dolittle Posted January 28, 2023 #1 Share Posted January 28, 2023 So I get a survey from X to know ''me'' then all it asks about is selling me more and how much I know about the things the want me to buy. Not one ques. about how to improve the ship experience or what they could do to improve . I would think they would throw a few in fake ques just to make it seem like they cared what I thought .X is s good cruise line but I do sometimes notice a bit of arrogance . Did you get this what did you think Link to comment Share on other sites More sharing options...
jelayne Posted January 28, 2023 #2 Share Posted January 28, 2023 I got it also and didn’t have the same reaction you did. I answered it, I feel like the things they are selling are getting rather stale, same stuff Cruise after cruise, year after year and a fresh approach would be an improvement. Also the E class shopping is, in MHO, not something that will be a good deal for the vendors and X. 3 Link to comment Share on other sites More sharing options...
C4HCG Posted January 28, 2023 #3 Share Posted January 28, 2023 19 minutes ago, dolittle said: So I get a survey from X to know ''me'' then all it asks about is selling me more and how much I know about the things the want me to buy. Not one ques. about how to improve the ship experience or what they could do to improve . I would think they would throw a few in fake ques just to make it seem like they cared what I thought .X is s good cruise line but I do sometimes notice a bit of arrogance . Did you get this what did you think So if they’d thrown in a few fake questions you’d have been happy??? Link to comment Share on other sites More sharing options...
Rare Georgia_Peaches Posted January 28, 2023 #4 Share Posted January 28, 2023 I received one of those surveys. I remember a part that asked me to rate new ports of call that I wanted Celebrity to add. On the list were ports along the Mexican Riviera (at the time Celebrity did not leave out of LA). I commented that I would like to see the Mexican Riviera but at the time my only options were Princess, Carnival, and NCL. Not long after I completed my survey, Celebrity announced they would offer cruises out of LA...I'm pretty sure my comments tipped them over the edge. 😂 1 5 Link to comment Share on other sites More sharing options...
MamaFej Posted January 28, 2023 #5 Share Posted January 28, 2023 5 minutes ago, Georgia_Peaches said: I received one of those surveys. I remember a part that asked me to rate new ports of call that I wanted Celebrity to add. On the list were ports along the Mexican Riviera (at the time Celebrity did not leave out of LA). I commented that I would like to see the Mexican Riviera but at the time my only options were Princess, Carnival, and NCL. Not long after I completed my survey, Celebrity announced they would offer cruises out of LA...I'm pretty sure my comments tipped them over the edge. 😂 4 Link to comment Share on other sites More sharing options...
Rare hcat Posted January 28, 2023 #6 Share Posted January 28, 2023 X surveys have been more about marketing over customer satisfaction for quite awhile. Makes it more ironic as staff on ship still beg for high survey ratings! It's the Royal way! I agree with comments above that shopping on E class needs a revamp..How many really buy very expensive jewelry versus how many would like a better selection of souveniers, tees and gifts for children and grandchildren? On BEYOND, the used clothing and handbag section was like a shabby flea market. Meanwhile nicer new items were stuck in the rear of the shop. 4 Link to comment Share on other sites More sharing options...
dolittle Posted January 29, 2023 Author #7 Share Posted January 29, 2023 1 hour ago, C4HCG said: So if they’d thrown in a few fake questions you’d have been happy??? Hey' make it look good . Other surveys do this I think to obscure what they are about. I do think X is a little obnoxious sometimes. Link to comment Share on other sites More sharing options...
dolittle Posted January 29, 2023 Author #8 Share Posted January 29, 2023 1 hour ago, Georgia_Peaches said: I received one of those surveys. I remember a part that asked me to rate new ports of call that I wanted Celebrity to add. On the list were ports along the Mexican Riviera (at the time Celebrity did not leave out of LA). I commented that I would like to see the Mexican Riviera but at the time my only options were Princess, Carnival, and NCL. Not long after I completed my survey, Celebrity announced they would offer cruises out of LA...I'm pretty sure my comments tipped them over the edge. 😂 To me this very worthwhile survey .What people want ,glad it worked out for you, take full credit I would. 1 Link to comment Share on other sites More sharing options...
edgee Posted January 29, 2023 #9 Share Posted January 29, 2023 4 minutes ago, dolittle said: To me this very worthwhile survey .What people want ,glad it worked out for you, take full credit I would. Mexican Riviera cruises were a one off event with Solstice having nothing else to do as the world recovered from Covid. I am looking forward to one in a couple of weeks. Doubt they had anything to do with demand. Indeed, they are practically giving them away to casino players using very very liberal critieria to help fill the ship. After this year, none are scheduled. Link to comment Share on other sites More sharing options...
Rare Georgia_Peaches Posted January 29, 2023 #10 Share Posted January 29, 2023 14 minutes ago, edgee said: Mexican Riviera cruises were a one off event with Solstice having nothing else to do as the world recovered from Covid. I am looking forward to one in a couple of weeks. Doubt they had anything to do with demand. Indeed, they are practically giving them away to casino players using very very liberal critieria to help fill the ship. After this year, none are scheduled. We are sailing on one ourselves in early March...wish I could say they gave it away but I'm beside myself with excitement...that alone is worth the money...life's too short 😎. 2 Link to comment Share on other sites More sharing options...
cruzzzinma Posted January 29, 2023 #11 Share Posted January 29, 2023 1 hour ago, edgee said: Mexican Riviera cruises were a one off event with Solstice having nothing else to do as the world recovered from Covid. Solstice is doing it in Feb-Apr 2023 and Eclipse Oct-Dec 2023. Link to comment Share on other sites More sharing options...
edgee Posted January 29, 2023 #12 Share Posted January 29, 2023 3 minutes ago, cruzzzinma said: Solstice is doing it in Feb-Apr 2023 and Eclipse Oct-Dec 2023. True, I accept your correction, but it appears they will end after 2023.Eclipse will be moving to the Atlantic and Sostice will be back to doing Asia when not in Alaska. Link to comment Share on other sites More sharing options...
edgee Posted January 29, 2023 #13 Share Posted January 29, 2023 3 minutes ago, cruzzzinma said: Solstice is doing it in Feb-Apr 2023 and Eclipse Oct-Dec 2023. True, I accept your correction, but it appears they will end after 2023.Eclipse will be moving to the Atlantic and Solstice will be back to doing Asia when not in Alaska. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now