thefog Posted February 2, 2023 #76 Share Posted February 2, 2023 What a system they have. 3 Link to comment Share on other sites More sharing options...
cello56 Posted February 2, 2023 #77 Share Posted February 2, 2023 Myself, husband and neighbor were all very disappointed that we were not actually on a cruise today! 5 Link to comment Share on other sites More sharing options...
Pratique Posted February 2, 2023 #78 Share Posted February 2, 2023 16 minutes ago, Biker19 said: Welcome to CC and RCI IT. The day Royal Caribbean gets their IT act together will be the day I buy a lottery ticket. 3 Link to comment Share on other sites More sharing options...
loman Posted February 2, 2023 #79 Share Posted February 2, 2023 Its a great improvement over what we used to do. I really disliked donning the lifejacket and lining up outside in the florida heat back in the old days. Sitting in the aqua theatre wasnt much better if you were in the sun. 2 Link to comment Share on other sites More sharing options...
crzndeb Posted February 2, 2023 #80 Share Posted February 2, 2023 You’re a little late to the party. 3 Link to comment Share on other sites More sharing options...
coaster Posted February 2, 2023 #81 Share Posted February 2, 2023 You would think a message from Royal stating this was a mistake would of been sent by now.... 5 Link to comment Share on other sites More sharing options...
PSLCruiser88 Posted February 3, 2023 #82 Share Posted February 3, 2023 And here I was all set to break every traffic law in order to make the 100 mile drive to Miami from my house in 30 minutes so that I don't miss the checkin. 2 Link to comment Share on other sites More sharing options...
coaster Posted February 3, 2023 #83 Share Posted February 3, 2023 (edited) Royal is great at building and hyping their next world's largest cruise ship. Their IT infrastructure to support their current fleet, not so good.... Edited February 3, 2023 by coaster Link to comment Share on other sites More sharing options...
Vera/Lee Posted February 3, 2023 #84 Share Posted February 3, 2023 It wasn't just a Royal problem. I know someone that got a notification to show up at a school assembly station in 30 minutes, but he doesn't even have a child in school. Link to comment Share on other sites More sharing options...
coaster Posted February 3, 2023 #85 Share Posted February 3, 2023 Having a $18 drink package IT mistake flashback... 1 Link to comment Share on other sites More sharing options...
broadwaybaby123 Posted February 3, 2023 #86 Share Posted February 3, 2023 I got it too and I leave at the end of the month....I was like "Dang, that was a quick month!" Link to comment Share on other sites More sharing options...
soremekun Posted February 3, 2023 #87 Share Posted February 3, 2023 This is one Royal IT screw up I appreciated! Got me out of a meeting. Told my boss I had to go and rush to my muster station! "I'll explain later!" 6 Link to comment Share on other sites More sharing options...
aftermidnight Posted February 3, 2023 #88 Share Posted February 3, 2023 PR department. Very brilliant! Keep them talking🤭 Link to comment Share on other sites More sharing options...
soremekun Posted February 3, 2023 #89 Share Posted February 3, 2023 I see this as good news. They're probably testing messaging alerts. Finally! 1 Link to comment Share on other sites More sharing options...
Morecruisesplz Posted February 3, 2023 #90 Share Posted February 3, 2023 Yep, my wife, me and daughter who hasn't been on Royal for years. This proves what you all have said many times re: their IT department. Link to comment Share on other sites More sharing options...
coaster Posted February 3, 2023 #91 Share Posted February 3, 2023 Mistakes happen, responding to them in a timely manner and not putting the stress on the call center staff would go a long way. Really, how hard is it to send an email or push notification to those who got this and explain it was sent in error.... Link to comment Share on other sites More sharing options...
Rare xpcdoojk Posted February 3, 2023 #92 Share Posted February 3, 2023 I wanted too so bad Link to comment Share on other sites More sharing options...
nasa1974 Posted February 3, 2023 #93 Share Posted February 3, 2023 3 hours ago, crzndeb said: You’re a little late to the party. I got the same text this afternoon. I don't sail until March 12th. 1 Link to comment Share on other sites More sharing options...
Starry Eyes Posted February 3, 2023 #94 Share Posted February 3, 2023 1 hour ago, coaster said: Mistakes happen, responding to them in a timely manner and not putting the stress on the call center staff would go a long way. Really, how hard is it to send an email or push notification to those who got this and explain it was sent in error.... LOL, we are talking about Royal IT, so it might be too hard. I can imagine the error notification going to people who didn’t get the 30 minute muster notification rather than those who did🤣🤣🤣 Link to comment Share on other sites More sharing options...
sml3 Posted February 3, 2023 #95 Share Posted February 3, 2023 Is the app still down for everyone? Or is it just me? Link to comment Share on other sites More sharing options...
Rare ReneeFLL Posted February 3, 2023 #96 Share Posted February 3, 2023 4 hours ago, loman said: Its a great improvement over what we used to do. I really disliked donning the lifejacket and lining up outside in the florida heat back in the old days. Sitting in the aqua theatre wasnt much better if you were in the sun. At least you got to sit and weren’t squished in between people. I hope they are allowed to keep the emuster. Link to comment Share on other sites More sharing options...
Morecruisesplz Posted February 3, 2023 #97 Share Posted February 3, 2023 11 minutes ago, sml3 said: Is the app still down for everyone? Or is it just me? Just you. 1 Link to comment Share on other sites More sharing options...
retiredgram Posted February 3, 2023 #98 Share Posted February 3, 2023 15 minutes ago, sml3 said: Is the app still down for everyone? Or is it just me? App working for me. 1 Link to comment Share on other sites More sharing options...
sml3 Posted February 3, 2023 #99 Share Posted February 3, 2023 Thanks. I reset my password and can get in now. 1 Link to comment Share on other sites More sharing options...
gottagoacruzn Posted February 3, 2023 #100 Share Posted February 3, 2023 Guess I'm really late for the party. Link to comment Share on other sites More sharing options...
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