Attn Fellow cruises on Vancouver to Hawaii 21 Sept 24

[gordylad]

Received a call from my agent. Issues with the port has changed the sail date from 21 Sept 24 to 20th Sept 24 meaning it is now a 13 night cruise and not a 12 night cruise.

 

Our price of the cruise remains the same with a complimentary 100$ obc per balcony cabin stateroom. Full refund offered if deciding on cancellation.

 

PS I believe the 13 Sept 2024 sailing from Vancouver is also affected as the agent mentioned the two dates.

[ohiolovescrusing]

Thx. Haven’t heard anything yet, but I noticed the cruise disappeared from the website recently (and the one before).  Glad no major changes made as looking forward to this itinerary w the three overnights in Hawaii!  Guess will have to “make due” with another day on board LOL …

[gordylad]

or an overnight in Hon at the end of our cruise would be nice......we should find out soon what their decision is

[ohiolovescrusing]

Ugh.  Don’t like what they offered. Increased our fare quite a bit.  Still debating because not happy at all.  I could see increasing at same daily rate for the one additional day, but the increase was just about double that.  Very frustrating.

[018041]

I am confused what increased ? The letter said the price was the same. 

[018041]

Hello,

We regret to inform you we have received the following cancelation information from Celebrity and would like to share it with you.

Dear Valued Guest,

We're reaching out to inform you that your Celebrity Edge@ sailing departing on September 21, 2024 has been redeployed due to a port conflict in Vancouver.

Your sailing will be lengthened to a 13-Night sailing departing on September 20, 2024.

You may remain on your September 21, 2024

lengthened 13-Night sailing at prevailing rates or cancel without penalty.

If you remain on the redeployed sailing, you will receive an onboard credit of $100 per standard stateroom and $200 per suite. Air reimbursement is not being offered. A full refund for amounts paid will be processed to the original form of payment; however, if a you choose not to rebook, the above offer of compensation is no longer valid.

We appreciate your support and understanding

[018041]

Does prevailing rates mean additional charge ?

[ohiolovescrusing]

I think key words are “at prevailing rates”…. 

[018041]

Does prevailing rates mean additional charge ?

[018041]

[018041]

Looks like it is now stopping in Oregon. 

 

[Jim_Iain]

3 minutes ago, 018041 said:

Does prevailing rates mean additional charge ?

Have you been asked by Celebrity or your agent to pay additional.  In the past - whether they used the correct word - you maintain your current rate on the new sailing. 

 

Would be easiest to call Celebrity or your agent and have them send you a copy of your reservation invoice.    That way you would know exactly.

 

 

[ohiolovescrusing]

For us, definitely an increase…. Was on with our TA and Celebrity today for too long and that “additional day” would cost us almost like two additional days at our current rate..  Frustrating…

[prmssk]

16 minutes ago, 018041 said:

Does prevailing rates mean additional charge ?

Prevailing rate means whatever the cruise is selling for now.  So if the price of your cruise has gone up, then yes, that would be an additional charge.  Assuming you booked through a travel agent, I would contact them about what this means specifically for you.

[RichYak]

Requiring existing booked passengers to rebook at current prices is completely unfair. Can that be right?

[5280mom]

We’re seeing a healthy price increase as well and since we continue on to Sydney after Honolulu we really just have to accept the increase in price.  

[gordylad]

we booked in the uk no agent said no price increase and we get extra 100$ obc.  dont know anything about oregon never been.

[39august]

To those seeing a price increase, I would be sending an e-mail to LLP's office. This is completely not fair. 

[southernbreezes]

23 hours ago, prmssk said:

Prevailing rate means whatever the cruise is selling for now.  So if the price of your cruise has gone up, then yes, that would be an additional charge.  Assuming you booked through a travel agent, I would contact them about what this means specifically for you.

No it does not. I am booked on the cruise and the rate stayed the same plus they gave me an additional $100.00 on board credit and I also get a extra day for free. 

Edited February 10, 2023 by southernbreezes

[Covepointcruiser]

No additional charge for booked passengers, no reason to complain or email LLP.

[prmssk]

8 minutes ago, southernbreezes said:

No it does not. I am booked on the cruise and the rate stayed the same plus they gave me an additional $100.00 on board credit and I also get a extra day for free. 

Prevailing rate means the current rate.  Maybe in your specific case the prevailing rate is the same as what you booked at.  Or maybe they are inaccurately using that phrase.  It wouldn't be the first time Celebrity wasn't clear in communication.  That is why I suggested that poster contact their travel agent who forwarded them that e-mail.

[T&JCruisers]

I have this cruise booked and our rate went up over $800 for additional day. 

[southernbreezes]

10 hours ago, prmssk said:

Prevailing rate means the current rate.  Maybe in your specific case the prevailing rate is the same as what you booked at.  Or maybe they are inaccurately using that phrase.  It wouldn't be the first time Celebrity wasn't clear in communication.  That is why I suggested that poster contact their travel agent who forwarded them that e-mail.

  I agree with you. I think my E1 stayed the same because I have a Group Rate which is $775.46 less than today's Celebrity website rate. So lucky mine did not change and I got an extra $100.00 OBC but probably would have. 

[RichYak]

3 hours ago, southernbreezes said:

  I agree with you. I think my E1 stayed the same because I have a Group Rate which is $775.46 less than today's Celebrity website rate. So lucky mine did not change and I got an extra $100.00 OBC but probably would have. 

It's odd that individuals that were booked need to rebook at prevailing rates, but TAs with group space do not. 

[southernbreezes]

33 minutes ago, RichYak said:

It's odd that individuals that were booked need to rebook at prevailing rates, but TAs with group space do not. 

  She did have to rebook me but the group rate happened to stay the same. Looking again I switched to Aqua Class because the rate has gone down from when I first booked in January. Aqua class was $8,718 today it is $8,349 group rate is $7,529. Suites are outrageous (no group rates) for 2024 and it does not look like many people are buying them.

Edited February 10, 2023 by southernbreezes