Nicole&Pete Posted June 5, 2023 #1 Share Posted June 5, 2023 Hello all, I know Princess has changed the name of this role, it’s something like food and beverage manager, reservations manager or something like that. Can someone please let me know? And is there one for each restaurant? Link to comment Share on other sites More sharing options...
chrysalis Posted June 5, 2023 #2 Share Posted June 5, 2023 Director of Restaurant Operations.....and then there are assistants in each dining room Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted June 5, 2023 #3 Share Posted June 5, 2023 The Assistant Maitre'd is now called the Lido Manager. Head Waiters are now called Restaurant Managers. Personally, I preferred the old titles. With the title changes also came salary reductions. 3 Link to comment Share on other sites More sharing options...
Nicole&Pete Posted June 5, 2023 Author #4 Share Posted June 5, 2023 Thank you both, so is there one restaurant manager for each restaurant? Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted June 5, 2023 #5 Share Posted June 5, 2023 I have a friend that was recently "promoted" to Assistant Maitre d'. He is responsible for anything on the Lido Deck (buffet, grill, pizza, ice cream, juice bar), specialty restaurants, IC, and room service. There is an Assistant Manage (aka Head Waiter) that is in charge of each dining room computer and his assistant/receptionist. Then there are several (6-8) Assistant Managers within each MDR. Food and Beverage Officer Maître d'hôtel Assistant Maître d'hôtel Assistant Manager Waiter Jr. Waiter 32 minutes ago, LACruiser88 said: The Assistant Maitre'd is now called the Lido Manager. Head Waiters are now called Restaurant Managers. Personally, I preferred the old titles. With the title changes also came salary reductions. 8 minutes ago, Nicole&Pete said: Thank you both, so is there one restaurant manager for each restaurant? Link to comment Share on other sites More sharing options...
Nicole&Pete Posted June 5, 2023 Author #6 Share Posted June 5, 2023 Just now, cr8tiv1 said: I have a friend that was recently "promoted" to Assistant Maitre d'. He is responsible for anything on the Lido Deck (buffet, grill, pizza, ice cream, juice bar), specialty restaurants, IC, and room service. There is an Assistant Manage (aka Head Waiter) that is in charge of each dining room computer and his assistant/receptionist. Then there are several (6-8) Assistant Managers within each MDR. Food and Beverage Officer Maître d'hôtel Assistant Maître d'hôtel Assistant Manager Waiter Jr. Waiter Right, thank you, so they are called assistant managers or is it assistant restaurant managers? Also you mention a juice bar, is there one of these on the Sky Princess and does the soda package cover this? thanks so much Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted June 5, 2023 #7 Share Posted June 5, 2023 5 minutes ago, Nicole&Pete said: Right, thank you, so they are called assistant managers or is it assistant restaurant managers? Also you mention a juice bar, is there one of these on the Sky Princess and does the soda package cover this? thanks so much Assistant Restaurant Manager....is too long to fit on their name tag (lol). Can't speak for the Sky. On the Grand class ships, it is "usually" housed with the ice cream place....only up until noon. Don't know about the soda package (verses Plus/Premier). Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted June 5, 2023 #8 Share Posted June 5, 2023 (edited) Not trying to nit-pick this, but below are the current titles onboard in red as it relates to the chain-of command: Food and Beverage Officer Food & Beverage Director Maître d'hôtel Director of Restaurant Operations Assistant Maître d'hôtel Lido Manager Assistant Manager Restaurant Manager (and yes, each (Formerly Headwaiters) restaurant has a "Manager" Supervisor Assistant Restaurant Manager Waiter Jr. Waiter For many years now, there has been a Supervisor level between a Waiter and a Headwaiter. Edited June 5, 2023 by LACruiser88 2 1 Link to comment Share on other sites More sharing options...
Kay S Posted June 5, 2023 #9 Share Posted June 5, 2023 57 minutes ago, LACruiser88 said: The Assistant Maitre'd is now called the Lido Manager. Head Waiters are now called Restaurant Managers. Personally, I preferred the old titles. With the title changes also came salary reductions. The new Princess. Improvement through mediocrity and stiffing the staff. 2 Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted June 5, 2023 #10 Share Posted June 5, 2023 1 minute ago, Kay S said: The new Princess. Improvement through mediocrity and stiffing the staff. Many were not happy with the reduction of salary and it has caused quite a number to move over to other cruise lines. We know several of them. 3 Link to comment Share on other sites More sharing options...
Rare Roberto256 Posted June 5, 2023 #11 Share Posted June 5, 2023 38 minutes ago, LACruiser88 said: Not trying to nit-pick this, but below are the current titles onboard in red as it relates to the chain-of command: Food and Beverage Officer Food & Beverage Director Maître d'hôtel Director of Restaurant Operations Assistant Maître d'hôtel Lido Manager Assistant Manager Restaurant Manager (and yes, each (Formerly Headwaiters) restaurant has a "Manager" Supervisor Assistant Restaurant Manager Waiter Jr. Waiter For many years now, there has been a Supervisor level between a Waiter and a Headwaiter. It's hard to tell the players without a program. In the evening, Supervisors are often dressed the same as headwaiters. Once, I was ready to call Guiness, when I thought I saw a female Headwaiter. But, someone set me straight ... she was a supervisor. There is rumored to be at least one female headwaiter. And, with regard to the above list ... I think there was some change to Jr. Waiter. But, I don't remember the details. And, at the very bottom is "Buffet Steward" And, sometimes in the dining room, there is 'runner'. But, I don't think that is there actual title. Link to comment Share on other sites More sharing options...
Nicole&Pete Posted June 5, 2023 Author #12 Share Posted June 5, 2023 Just now, cr8tiv1 said: Assistant Restaurant Manager....is too long to fit on their name tag (lol). Can't speak for the Sky. On the Grand class ships, it is "usually" housed with the ice cream place....only up until noon. Don't know about the soda package (verses Plus/Premier). Thank you very much Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted June 5, 2023 #13 Share Posted June 5, 2023 10 minutes ago, Roberto256 said: There is rumored to be at least one female headwaiter. There are now many female Managers (Headwaiters). There was a female Maitre'd (Oana from Romania), since the startup she now has a corporate position going ship to ship training crew. She was most recently on the Sky. 1 1 Link to comment Share on other sites More sharing options...
Rare Roberto256 Posted June 5, 2023 #14 Share Posted June 5, 2023 2 hours ago, LACruiser88 said: Many were not happy with the reduction of salary and it has caused quite a number to move over to other cruise lines. That has been my observation as well. When the ships entered service after covid ... crew working with the reduction of salary, and the reduced capacity were not making enough to bother with. People even quit in the middle of their contracts. Several went to Virgin... 1 Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted June 5, 2023 #15 Share Posted June 5, 2023 7 minutes ago, Roberto256 said: Several went to Virgin... A few of those have moved on from Virgin. The pasture was not any greener. One returned to Princess, another moved on to MSC, a third is now on a privately owned mega-yacht. Link to comment Share on other sites More sharing options...
Rare Roberto256 Posted June 5, 2023 #16 Share Posted June 5, 2023 6 minutes ago, LACruiser88 said: A few of those have moved on from Virgin. The pasture was not any greener. One returned to Princess, another moved on to MSC, a third is now on a privately owned mega-yacht. What's wierd: I know 3 people who were called back to princess, were dissatisfied with the new pay, and moved on... And yet, I know another person who is still waiting to be called back to princess. I'm guessing it's a covid vaccine thing, but I don't really know. 1 Link to comment Share on other sites More sharing options...
Thrak Posted June 5, 2023 #17 Share Posted June 5, 2023 4 hours ago, LACruiser88 said: Many were not happy with the reduction of salary and it has caused quite a number to move over to other cruise lines. We know several of them. Salary reductions are often directly in pace with salary increases for the higher positions which, naturally, don't actually do anything. It always seems to be the case that, the less you actually contribute, the higher your pay. If you actually have to work for a living you are usually at the bottom of the pay scale. 1 Link to comment Share on other sites More sharing options...
metairiegal Posted June 5, 2023 #18 Share Posted June 5, 2023 Sailing soon on the Caribbean Princess. Where is this person stationed on the first day, if I want to speak to them? Is there a specific dining room I should go to? Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted June 5, 2023 #19 Share Posted June 5, 2023 Maitre d' does not hold "office hours" like they used to pre-covid. I don't know what your specific issue is, but ONE MDR is usually open on embarkation day. It was pretty hectic the last time. More and more passengers are discovering this wonderful way to start the cruise. Look for a person (male/female) with a Green Jacket. They will be the Assistant Manager for that particular MDR. I don't know if the will be able to help you with your "pre-Assigned/reserved MDR. I have not seen the Maitre d' at lunch. I do see him in the buffet in the morning. 2 Link to comment Share on other sites More sharing options...
1emerald1 Posted June 6, 2023 #20 Share Posted June 6, 2023 So then would the Club Class Dining Manager formerly have been known as a Head Waiter? 1 Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted June 6, 2023 #21 Share Posted June 6, 2023 yes 2 Link to comment Share on other sites More sharing options...
Nicole&Pete Posted June 7, 2023 Author #22 Share Posted June 7, 2023 8 hours ago, cr8tiv1 said: Maitre d' does not hold "office hours" like they used to pre-covid. I don't know what your specific issue is, but ONE MDR is usually open on embarkation day. It was pretty hectic the last time. More and more passengers are discovering this wonderful way to start the cruise. Look for a person (male/female) with a Green Jacket. They will be the Assistant Manager for that particular MDR. I don't know if the will be able to help you with your "pre-Assigned/reserved MDR. I have not seen the Maitre d' at lunch. I do see him in the buffet in the morning. Thats probably because everyone recommends it on here lol! Thanks for your help on this 1 Link to comment Share on other sites More sharing options...
Nicole&Pete Posted June 7, 2023 Author #23 Share Posted June 7, 2023 Thanks to everyone on this, I now know they are called the restaurant manager or assistant manager. Thank you 1 Link to comment Share on other sites More sharing options...
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