Momma Mojito Posted October 5, 2023 #1 Share Posted October 5, 2023 How long did it take for you to get your stock verification notice after you sent it in? Link to comment Share on other sites More sharing options...
Sprocket Posted October 6, 2023 #2 Share Posted October 6, 2023 Its usually applied within 24-48 hours. I get an updated booking confirmation that shows its been added. Link to comment Share on other sites More sharing options...
Italy52 Posted October 6, 2023 #3 Share Posted October 6, 2023 Mine was 24 hours. I don't receive a Princess notification, I just keep checking my Onboard Credit section and I find it there once it is applied. 1 Link to comment Share on other sites More sharing options...
kiwimum Posted October 6, 2023 #4 Share Posted October 6, 2023 I sent mine in this morning at 11:36am and had confirmation at 11:56am. Link to comment Share on other sites More sharing options...
Steelers36 Posted October 6, 2023 #5 Share Posted October 6, 2023 Can anyone beat 20 minutes? 😆 Link to comment Share on other sites More sharing options...
avonlady6390 Posted October 6, 2023 #6 Share Posted October 6, 2023 I'm faxing mine in tomorrow usually it takes a week but others von this board have said it's been the same day. Link to comment Share on other sites More sharing options...
kiwimum Posted October 6, 2023 #7 Share Posted October 6, 2023 45 minutes ago, avonlady6390 said: I'm faxing mine in tomorrow usually it takes a week but others von this board have said it's been the same day. I emailed mine with a screenshot of my account statement attached. Included Booking Number, Voyage number and name, along with date of travel. So much easier. 1 Link to comment Share on other sites More sharing options...
cheetosrevil Posted October 6, 2023 #8 Share Posted October 6, 2023 Submitted my first request. Auto email said high volume, 21 days to post...next morning posted. Boom! 1 Link to comment Share on other sites More sharing options...
Rare BamaVol Posted October 6, 2023 #9 Share Posted October 6, 2023 3 hours ago, cheetosrevil said: Submitted my first request. Auto email said high volume, 21 days to post...next morning posted. Boom! Definitely a form letter that could be updated. It now routinely takes no more than a couple days. And they don’t send you anything that says it’s posted. I’m emailing one today. I’ll start a timer. Link to comment Share on other sites More sharing options...
Momma Mojito Posted October 6, 2023 Author #10 Share Posted October 6, 2023 (edited) 12 hours ago, Momma Mojito said: How long did it take for you to get your stock verification notice after you sent it in? We faxed the info on Monday Oct 2 and are still waiting, Should I be concerned Edited October 6, 2023 by Momma Mojito Link to comment Share on other sites More sharing options...
avonlady6390 Posted October 6, 2023 #11 Share Posted October 6, 2023 I also fax mine it usually takes a week while those emailing say theirs take a day or hours. Just keep checking in your cruise personlizer for it to show up have never gotten an email notice from princess that it was applied. Link to comment Share on other sites More sharing options...
no1racefan1 Posted October 6, 2023 #12 Share Posted October 6, 2023 2 hours ago, Momma Mojito said: We faxed the info on Monday Oct 2 and are still waiting, Should I be concerned Did you look for the OBC on your cruise personalizer? I never received notification that it was there, it just appeared--I think within a couple of days after emailing the info. Link to comment Share on other sites More sharing options...
BnDcruisers Posted October 6, 2023 #13 Share Posted October 6, 2023 Hi all, I emailed my required Stockholder Benefit information in on Wednesday October 4 at 11:10am ET, within 5 minutes I received the “standard” reply back from customer support that basically said thank you for submitting the application and our personnel are busy handling requests and we will get back to you within 21 days. I checked my booking status later, about 5 hours, in the day and found that the Stockholder Benefit was credited to my account. 😁 I have found that waiting until after 11:00am ET works best when submitting the information, because I think the Customer Support personnel show up to work at 8:00am PT, since they work in California. 1 Link to comment Share on other sites More sharing options...
NavyVeteran Posted October 6, 2023 #14 Share Posted October 6, 2023 7 hours ago, Momma Mojito said: We faxed the info on Monday Oct 2 and are still waiting, Should I be concerned 6 hours ago, avonlady6390 said: I also fax mine it usually takes a week while those emailing say theirs take a day or hours. Just keep checking in your cruise personlizer for it to show up have never gotten an email notice from princess that it was applied. I faxed mine because that used to be the only way to do it. I didn't hear for a couple of weeks. Then I emailed it and got the OBC the next day. I recommend you resubmit by email. Link to comment Share on other sites More sharing options...
Bizziecruzer Posted October 6, 2023 #15 Share Posted October 6, 2023 Email address please? Thankyou Link to comment Share on other sites More sharing options...
BnDcruisers Posted October 6, 2023 #16 Share Posted October 6, 2023 I know when I submitted my information by fax and by snail mail during the Covid shutdown in 2021and 2022, no one was going to the office to pickup the mail or faxes “according” to my PCVP. My PCVP tipped me off about emailing the information which worked best since the employees were working from home. We did go on a couple of cruises right after the shutdown ended. And we got our shareholder cabin credits. Bottom line is, emailing works best if you have the capability to do it. Everyone have a great weekend.😁 Link to comment Share on other sites More sharing options...
BnDcruisers Posted October 6, 2023 #17 Share Posted October 6, 2023 Email address is…… sbpcl@princesscruises.com Link to comment Share on other sites More sharing options...
Rare Ombud Posted October 6, 2023 #18 Share Posted October 6, 2023 (edited) No response to fax so sending email now. Adding: 1 minute to get auto acknowledgement. So at least it's in the queue Edited October 6, 2023 by Ombud 1 Link to comment Share on other sites More sharing options...
BnDcruisers Posted October 8, 2023 #19 Share Posted October 8, 2023 FYI everyone, In the past, October of 2022, I received the information from Princess about the shareholder cabin credit in an email, on October 4, after I emailed the request in, I hadn’t heard anything from Princess, so I checked my booking # and under the section about “payments and credits”, the stockholder credit was posted in my account under credits. Apparently Princess has changed their notification system so check your booking #, the SCC probably will just show up without any notice. Good luck and happy cruising. 😁 Link to comment Share on other sites More sharing options...
Rare Ombud Posted October 8, 2023 #20 Share Posted October 8, 2023 On 10/6/2023 at 2:36 PM, Ombud said: No response to fax so sending email now. Adding: 1 minute to get auto acknowledgement. So at least it's in the queue Got an updated booking confirmation this morning (Sunday) letting me know that it was applied. 1 Link to comment Share on other sites More sharing options...
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