coolio111 Posted November 9, 2023 #1 Share Posted November 9, 2023 With the new change of once a day cleaning, how does it work when a sofa bed is in use. Does the room steward come in and covert the bed morning and evening? How has it worked for you? and did you have morning or evening service. Thanks Link to comment Share on other sites More sharing options...
GJustice Posted November 9, 2023 #2 Share Posted November 9, 2023 No personal experience but I've heard that sofa-bed and Pullman will be made up/put away morning and evening regardless of what time you have your "full service" visit. Link to comment Share on other sites More sharing options...
Jumping Cruiser Posted November 9, 2023 #3 Share Posted November 9, 2023 2 hours ago, coolio111 said: With the new change of once a day cleaning, how does it work when a sofa bed is in use. Does the room steward come in and covert the bed morning and evening? How has it worked for you? and did you have morning or evening service. Thanks We were on Anthem in June and requested evening service. Our room steward advised that the sofa bed would be left out all day, as standard. We weren’t happy with this as it takes up quite a bit of space in the cabin, making it difficult to use in the day. When we told him our concern, he offered to come in the morning and put it away and then back out as part of our full service. In reality, he would come in the morning and literally just fold over the covers so that they only cover the single side of the sofa and put the ‘extra part’ back beneath the sofa, without doing any other part of the service. The covers were never removed during the day, but this didn’t cause a problem and was actually quite nice for an afternoon nap! 😅 He would then come back while we were at dinner and perform a full service, including the sofa bed setup, towels, ice, etc. Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted November 9, 2023 #4 Share Posted November 9, 2023 We had morning service on Navigator. He came and did our service in the morning including packing up the sofa bed. He came back while we were at dinner and set it back up for the evening. Link to comment Share on other sites More sharing options...
Billy Baltic Posted November 9, 2023 #5 Share Posted November 9, 2023 (edited) On Explorer this year they would only visit the room once. The use of a sofa bed made no difference to that. Basically, if you don’t like it, take it up with Miami. Make no difference escalating it. They all had the same company line. Edited November 9, 2023 by Billy Baltic 1 Link to comment Share on other sites More sharing options...
Rare Scottdalfonso Posted November 10, 2023 #6 Share Posted November 10, 2023 sounds like it depends on the ship\room attendant. Our room attendant came once a day for cleaning, but still visited twice a day, to drop off ice and if we had any dishes, she would take them, But she never put the couch away after day 1...it was down all week. Link to comment Share on other sites More sharing options...
nelblu Posted November 10, 2023 #7 Share Posted November 10, 2023 15 hours ago, GJustice said: No personal experience but I've heard that sofa-bed and Pullman will be made up/put away morning and evening regardless of what time you have your "full service" visit. That's the experience with the sofa bed on recent Oasis sail. Made selection for morning service. Sofa bed was closed and opened in the evenings. Link to comment Share on other sites More sharing options...
Cdavis5110 Posted November 10, 2023 #8 Share Posted November 10, 2023 I was on Wonder in April and the attendant gave us once a day evening service and pulled the bed out every evening. He did not put it back in the mornings. I definitely missed the twice a day service specifically for this reason. I made a YouTube video about this and griped about it towards the end of the video: 3 Link to comment Share on other sites More sharing options...
Rare Scottdalfonso Posted November 10, 2023 #9 Share Posted November 10, 2023 1 hour ago, nelblu said: That's the experience with the sofa bed on recent Oasis sail. Made selection for morning service. Sofa bed was closed and opened in the evenings. Again, this must be dependent on the person. My experience was on Oasis 5 weeks ago. Had evening service, she pulled the bed out the first night and it was never put back again Link to comment Share on other sites More sharing options...
laura85 Posted November 11, 2023 #10 Share Posted November 11, 2023 This is my only gripe with once a day service. Especially in the case of a pullman bed that will block parts of the room if it is left out all day. I don't need the room cleaned twice a day. But the rooms are so tiny, that you lose major square footage with a sofa bed pulled out, or a pullman in the way. 5 Link to comment Share on other sites More sharing options...
Billy Baltic Posted November 11, 2023 #11 Share Posted November 11, 2023 37 minutes ago, laura85 said: This is my only gripe with once a day service. Especially in the case of a pullman bed that will block parts of the room if it is left out all day. I don't need the room cleaned twice a day. But the rooms are so tiny, that you lose major square footage with a sofa bed pulled out, or a pullman in the way. 100% agree. It’s a major inconvenience when you use a sofa bed. Especially poorly thought out at a time that they are increasing the gratuity. 3 Link to comment Share on other sites More sharing options...
GJustice Posted November 11, 2023 #12 Share Posted November 11, 2023 To anyone that didn't get the "expected" service (both morning and evening bed open/close) did you ASK them to do it or just "expect" it to happen and gripe when it wasn't? IF you DID ASK and it wasn't done, what did you do? I've NEVER had problems with service, but I DO ask for things rather than expecting them to be mind readers. 1 Link to comment Share on other sites More sharing options...
Rare S.A.M.J.R. Posted November 11, 2023 #13 Share Posted November 11, 2023 We'll use the sofa bed for our cruise next year. Haven't decided if we're doing morning or evening service. Here's our plan... * Ask the steward to come back an extra time to put up/take down the sofa bed. * If he/she can't/won't, then (gasp!) we'll do it ourselves. We've stayed in plenty of hotels with sofa beds and NEVER expected/asked a hotel employee to set up/put it away. We've even put sheets on it. 2 Link to comment Share on other sites More sharing options...
Grankm21 Posted November 11, 2023 #14 Share Posted November 11, 2023 39 minutes ago, GJustice said: To anyone that didn't get the "expected" service (both morning and evening bed open/close) did you ASK them to do it or just "expect" it to happen and gripe when it wasn't? IF you DID ASK and it wasn't done, what did you do? I've NEVER had problems with service, but I DO ask for things rather than expecting them to be mind readers. I asked our room steward on the Harmony last spring to put away the sofa bed in the morning. We chose evening service. He said no. 1 Link to comment Share on other sites More sharing options...
time4u2go Posted November 11, 2023 #15 Share Posted November 11, 2023 48 minutes ago, GJustice said: To anyone that didn't get the "expected" service (both morning and evening bed open/close) did you ASK them to do it or just "expect" it to happen and gripe when it wasn't? IF you DID ASK and it wasn't done, what did you do? I've NEVER had problems with service, but I DO ask for things rather than expecting them to be mind readers. From the answers in this thread and another one related to once a day service, it sounds like people that have brought it up have gotten mixed results. 2 Link to comment Share on other sites More sharing options...
pilot Posted November 11, 2023 #16 Share Posted November 11, 2023 2 hours ago, S.A.M.J.R. said: We'll use the sofa bed for our cruise next year. Haven't decided if we're doing morning or evening service. Here's our plan... * Ask the steward to come back an extra time to put up/take down the sofa bed. * If he/she can't/won't, then (gasp!) we'll do it ourselves. We've stayed in plenty of hotels with sofa beds and NEVER expected/asked a hotel employee to set up/put it away. We've even put sheets on it. Last time I checked service on a cruise ship was always better than a hotel. 1 Link to comment Share on other sites More sharing options...
loman Posted November 11, 2023 #17 Share Posted November 11, 2023 I would just close it myself in the morning and get late service while at dinner and have the attendant set it up for sleeping at that time. We are not in the cabin at all from when we go to dinner until its time to go to bed. Link to comment Share on other sites More sharing options...
Billy Baltic Posted November 11, 2023 #18 Share Posted November 11, 2023 3 hours ago, GJustice said: To anyone that didn't get the "expected" service (both morning and evening bed open/close) did you ASK them to do it or just "expect" it to happen and gripe when it wasn't? IF you DID ASK and it wasn't done, what did you do? I've NEVER had problems with service, but I DO ask for things rather than expecting them to be mind readers. We ASKED and escalated. Made no difference. Any suggestions? Link to comment Share on other sites More sharing options...
Cigar King Posted November 11, 2023 #19 Share Posted November 11, 2023 4 minutes ago, Billy Baltic said: Any suggestions? Stay in a suite or do it yourself. 2 Link to comment Share on other sites More sharing options...
pilot Posted November 11, 2023 #20 Share Posted November 11, 2023 44 minutes ago, Cigar King said: Stay in a suite or do it yourself. That’s helpful. 1 Link to comment Share on other sites More sharing options...
Rare S.A.M.J.R. Posted November 11, 2023 #21 Share Posted November 11, 2023 2 hours ago, pilot said: Last time I checked service on a cruise ship was always better than a hotel. Immaterial. If the steward won't do it, either the bed stays out the entire time or passengers put it away/take it out. Link to comment Share on other sites More sharing options...
Cigar King Posted November 12, 2023 #22 Share Posted November 12, 2023 7 hours ago, pilot said: That’s helpful. Maybe you could volunteer to take care of it for them? Link to comment Share on other sites More sharing options...
Rare silentbob007 Posted November 12, 2023 #23 Share Posted November 12, 2023 I put our away each morning on Allure. This was one of my pet peeves with cut service in addition to trash service while my son was still in diapers. 1 Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted November 12, 2023 #24 Share Posted November 12, 2023 (edited) 11 hours ago, S.A.M.J.R. said: * If he/she can't/won't, then (gasp!) we'll do it ourselves. Gasp! I want it done for me! Edited November 12, 2023 by Tree_skier 1 Link to comment Share on other sites More sharing options...
vjmatty Posted November 12, 2023 #25 Share Posted November 12, 2023 8 hours ago, Cigar King said: Stay in a suite or do it yourself. Seriously…. it takes what, 30 seconds to fold up a sofa bed? Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now