AZaTaz Posted May 29 #2051 Share Posted May 29 I agree and did mention this to Trever at ocean ready. He said he would pass on to his boss n Link to comment Share on other sites More sharing options...
MsSoCalCruiser Posted May 29 #2052 Share Posted May 29 Mom always asked me if your friends jumped off the roof would you do it too? Well, you all were saying that it was messed up and I just had to go there. Now my app is also messed up. I couldn’t just leave well enough alone. 😂🤦🏻♀️ 4 Link to comment Share on other sites More sharing options...
AZaTaz Posted May 29 #2053 Share Posted May 29 I just called ocean ready about the app. App not letting me sign in. They said that corporate IT just informed them they were still in process of updating app and it would be up within the next 24 hours. They were told to tell guest to try back then. Princess IT at their finest once again. Edited 10 minutes ago by AZaTaz Link to comment Share on other sites More sharing options...
doghog Posted May 29 #2054 Share Posted May 29 Since there currently is a lot of talk about app issues, the CC Mod Squad should merge this thread with the ongoing app thread that is discussing the issues/problems. Link to comment Share on other sites More sharing options...
Boku Posted May 29 #2055 Share Posted May 29 21 hours ago, CDNCruiser55 said: I understand this perfectly. You aren't prepaying. The business needs to protect themselves. If you are promising to pay in the future so they want to know that you have the ability to pay in the future in the form of a valid credit card at expected time of payment. This Princess situation is different. They would charge my credit card today and my credit card is valid today. If I want a concert ticket for a concert in August I could pay for it today with my credit card that expires in July. If I want to book a flight in August I could pay for it today with my credit card that expires in July. Same with a Princess cruise, Princess excursion, Princess Lotus Spa Reservation, Princess Beverage Package, Princess Plus/Premier package. For that matter I even did a Princess Upgrade bid for the same August cruise using the same credit card that expires in July (I'll update the bid when I get an updated card). Only specialty dining has this added requirement. You're missing the point. When you make a reservation in a speciality restaurant you are not paying for it now, your credit card will not be charged until after you have taken the meal and it will be charged to the credit card you used for the reservation hence it needs to be in date at the time you use the reservation. Link to comment Share on other sites More sharing options...
CDNCruiser55 Posted May 29 #2056 Share Posted May 29 6 minutes ago, Boku said: You're missing the point. When you make a reservation in a speciality restaurant you are not paying for it now, your credit card will not be charged until after you have taken the meal and it will be charged to the credit card you used for the reservation hence it needs to be in date at the time you use the reservation. Unless something has changed, you get charged at time of booking, not at time of dining, if you book pre-cruise. 2 Link to comment Share on other sites More sharing options...
Boku Posted May 29 #2057 Share Posted May 29 1 minute ago, CDNCruiser55 said: Unless something has changed, you get charged at time of booking, not at time of dining, if you book pre-cruise. Sorry, yes you are correct. I was thinking about when booking on board. Oops ☺️ Link to comment Share on other sites More sharing options...
Nikkibird Posted May 29 #2058 Share Posted May 29 11 minutes ago, Boku said: You're missing the point. When you make a reservation in a speciality restaurant you are not paying for it now, your credit card will not be charged until after you have taken the meal and it will be charged to the credit card you used for the reservation hence it needs to be in date at the time you use the reservation. We have always been charged upon making the reservation. But it is refundable of you change your mind or cancel the cruise. Because of this, we have never minded paying up front as it gets some of the holiday cost covered earlier 😆 1 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted May 29 #2059 Share Posted May 29 (edited) 1 hour ago, MsSoCalCruiser said: I couldn’t sleep last night, and in the middle of the night I was able to change our dining times. After I read your post, I went into the app and it took a super long time to load. All three of my journeys were listed and I was actually able to look around at deck plans and other things for my next cruise coming up. I went to switch journeys, and now everything is gone, but this appeared and I don’t remember seeing this before. Is that new or did I just never notice it? The front pages are all new. Probably just a set up for them to revamp the dining program. I think we will see many issues in the next 2 weeks. The ones that are most affected are those leaving soon. This is a fairly new IT group, they replaced the Ocean Navigators. I hope they are going to fix this App. Edited May 29 by PacnGoNow 1 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted May 29 #2060 Share Posted May 29 (edited) Hang in there everyone, I’m really sure it is the reprogramming of the new dining options in the MDR fleet wide. I will try again tomorrow. But, we will probably see this for another 2 weeks. For those of you leaving in the next 2-3 weeks… Have you tried to use the website version of the App? Is it working at all? I was told that IT will dump it and then reload it on the App. Should be interesting. 🤔 Edited May 29 by PacnGoNow Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted May 29 #2061 Share Posted May 29 On 12/27/2023 at 11:36 AM, Steelers36 said: Hopefully, we can get a new sticky going, exclusive for the new version of App. Are you okay? Haven’t heard from you in a while? Best wishes! 1 Link to comment Share on other sites More sharing options...
CDNCruiser55 Posted May 29 #2062 Share Posted May 29 Just now, PacnGoNow said: Have you tried to use the website version of the App? Is it working at all? I tried the web version of the app and it said my booking wasn't available. It seems likely there is a communication error between the app and the booking database. The app isn't pulling in booking info properly. 1 Link to comment Share on other sites More sharing options...
nasa1974 Posted May 29 #2063 Share Posted May 29 1 hour ago, AZaTaz said: I just called ocean ready about the app. App not letting me sign in. They said that corporate IT just informed them they were still in process of updating app and it would be up within the next 24 hours. They were told to tell guest to try back then. Princess IT at their finest once again. Edited 10 minutes ago by AZaTaz Sure would be nice if the update included facial recognition. Link to comment Share on other sites More sharing options...
AZaTaz Posted May 29 #2064 Share Posted May 29 Just now, nasa1974 said: Sure would be nice if the update included facial recognition. I had to laugh when I saw your comment. Not sure I want this IT trying something that complicated. 1 3 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted May 29 #2065 Share Posted May 29 23 minutes ago, CDNCruiser55 said: I tried the web version of the app and it said my booking wasn't available. It seems likely there is a communication error between the app and the booking database. The app isn't pulling in booking info properly. Thank you for checking. I assumed it would not work, but didn’t try it. Appreciate you checking. Link to comment Share on other sites More sharing options...
Steelers36 Posted May 29 #2066 Share Posted May 29 28 minutes ago, PacnGoNow said: Are you okay? Haven’t heard from you in a while? Best wishes! Yes. Just busy with other things. I will have fallen behind on many threads now. Thanks for asking. 3 Link to comment Share on other sites More sharing options...
kamelia Posted May 29 #2067 Share Posted May 29 1 hour ago, PacnGoNow said: Are you okay? Haven’t heard from you in a while? Best wishes! I was wondering what highfalutin word @Steelers36 might have used this time that resulted in an extended penalty box stint. 😉 1 1 Link to comment Share on other sites More sharing options...
Steelers36 Posted May 29 #2068 Share Posted May 29 24 minutes ago, kamelia said: I was wondering what highfalutin word @Steelers36 might have used this time that resulted in an extended penalty box stint. 😉 I was not in the PB at all. ☺️ 1 Link to comment Share on other sites More sharing options...
CDNCruiser55 Posted May 29 #2069 Share Posted May 29 The App seems to be working again. My cruises are showing and afrer a quick glance things look fine. 5 Link to comment Share on other sites More sharing options...
AZaTaz Posted May 30 #2070 Share Posted May 30 Has anyone else had a day and port disappear from your Journey tab? skips from day 17 to day 19 of Journey. Port and day still there in personalizer Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted May 30 #2071 Share Posted May 30 (edited) 20 minutes ago, AZaTaz said: Has anyone else had a day and port disappear from your Journey tab? skips from day 17 to day 19 of Journey. Port and day still there in personalizer It only happened once to me, when they shortened a cruise, before we were advised. Edited May 30 by PacnGoNow Link to comment Share on other sites More sharing options...
NavyVeteran Posted May 30 #2072 Share Posted May 30 17 minutes ago, AZaTaz said: Has anyone else had a day and port disappear from your Journey tab? skips from day 17 to day 19 of Journey. Port and day still there in personalizer Is this a South Pacific cruise crossing the International Date Line?😉 1 Link to comment Share on other sites More sharing options...
latebuyer Posted May 30 #2073 Share Posted May 30 I don’t understand where it shows the departure time for a cruise port. I see the arrival time. I also don’t see my excursions in the app and how do i bookmark things? Link to comment Share on other sites More sharing options...
AZaTaz Posted May 30 #2074 Share Posted May 30 (edited) 42 minutes ago, NavyVeteran said: Is this a South Pacific cruise crossing the International Date Line?😉 No out of NY to Southampton no Dateline crossed. The day and port was there before the updated app. Now just gone. Pacngo. Hope not as it is say 18 of 21 day cruise. Actually first half of my b2b so will be on 31 days. Edited May 30 by AZaTaz Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted May 30 #2075 Share Posted May 30 58 minutes ago, AZaTaz said: No out of NY to Southampton no Dateline crossed. The day and port was there before the updated app. Now just gone. Pacngo. Hope not as it is say 18 of 21 day cruise. Actually first half of my b2b so will be on 31 days. Anyone on your roll call know? Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now