New Princess Cruises App available to download

[BuzzBuzzen]

I just downloaded the new app on my Iphone. I logged in and all details of our next cruise had carried over ! It even shows "ready to sail" as opposed to Blue Lane on the old app. I hope it stays as accurate. Cheers, Buzz.

[arxcards]

Apple or Play store?

Only the existing Princess app is showing on my Android Play store.

[arxcards]

Is OK. Found it via opening the app, as it wasn't showing up when searching the store.

[Yaya_in_Oz]

They’ve reduced me to “new to Princess”. I’ll leave it till next week when I get on to sort out. I do want my cheap Internet. 

[arxcards]

I could toggle between our 4 cruises, but now I can only see the next one, at least till I work out how to find the others.

[arxcards]

It keeps bouncing me out. I think I will stick with the old one for our Feb booking

[BuzzBuzzen]

1 hour ago, arxcards said:

Is OK. Found it via opening the app, as it wasn't showing up when searching the store.

I found I had to scroll down a fair way in the app store to find it. I thought it would have been one of the first. Enjoying your cruise report too , thank you, cheers, Buzz.

[BuzzBuzzen]

2 minutes ago, arxcards said:

It keeps bouncing me out. I think I will stick with the old one for our Feb booking

On the Princes cc site , there are a number of people being kicked off after a very short while. Bug number 1 lol

[resordanis]

I also downloaded this morning, but can’t see future cruise, just the upcoming cruise.

[boeckli]

46 minutes ago, BuzzBuzzen said:

I found I had to scroll down a fair way in the app store to find it. I thought it would have been one of the first. Enjoying your cruise report too , thank you, cheers, Buzz.

 

Then you managed more than me. I have not yet been able to find it in the Play store (I know I can get to it through the old app, but find it strange that it does not come up in the Play store at all) 🤔

[OzKiwiJJ]

I think I'll wait until they debug it! 🤣

[Womble99]

We head off in a week so the new app can wait until we get back I think.....

[arxcards]

4 hours ago, OzKiwiJJ said:

I think I'll wait until they debug it! 🤣

Like the original medallion- 2 years should do it 🤣

[mr walker]

Was able to download new app from the link provided in the existing one, which I had downloaded and had mostly filled out ahead of our Feb Majestic cruise.

New app wouldn't recognise my login details via email address & p/w, but I was able to login with my booking number and my details.

All the info was there from the first app, and we are all checked-in except for Tracey's photo which I will do.

So far so good - 42 days to go.

[Jean C]

Everything working fine for me too, and info carried forward into new app. I got into the habit of logging in with my booking no. for the old app, so that's what I do anyway 😊

[arxcards]

It seems that logging-on via booking number is the go, but that is regressive. We have 4 × Princess booked and can see them all on the same login with the old app. That feature is gone with the new one, so we can no longer toggle between cruises. This is a mobile app, so we will need to carry 4 booking numbers around with us. When logging on with your email, you can only access your next cruise.

[resordanis]

Can someone please tell me how to see more than one booking on the new app? I see my February booking, but future bookings are no where to be seen……or am I missing something?🤔

[arxcards]

5 minutes ago, resordanis said:

Can someone please tell me how to see more than one booking on the new app? I see my February booking, but future bookings are no where to be seen……or am I missing something?🤔

You cant.

You need to log out, then log back into each future booking using the Princess booking number instead of your email.

[resordanis]

3 minutes ago, arxcards said:

You cant.

You need to log out, then log back into each future booking using the Princess booking number instead of your email.

Thanks Geoff. Might just continue on the old App. They still can’t correct my husbands DOB.

[valantine80]

Have downloaded the new app and found our information transferred ok for cruise mid Jan but baulked at supplying a credit card number for "shoreside" purchases. Has anybody got around this or did you just supply a number.

[Jean C]

19 minutes ago, valantine80 said:

Have downloaded the new app and found our information transferred ok for cruise mid Jan but baulked at supplying a credit card number for "shoreside" purchases. Has anybody got around this or did you just supply a number.

I have the same issue. I won't be authorising that crowd to have my credit card details - if need be I'll address the issue at the port on boarding. For those who put their credit card details in the old app, they could skip past the shoreside field without completing it and it successfully transferred to the new app as is, ie not completing the shoreside field.  However my credit card expired this month and I was issued a new one.  On entering the new credit card details for Princess, I found too it won't let me skip past or ignore the shoreside field. 100% I  won't give them my credit card info. Who are they anyway????

[valantine80]

6 minutes ago, Jean C said:

I have the same issue. I won't be authorising that crowd to have my credit card details - if need be I'll address the issue at the port on boarding. For those who put their credit card details in the old app, they could skip past the shoreside field without completing it and it successfully transferred to the new app as is, ie not completing the shoreside field.  However my credit card expired this month and I was issued a new one.  On entering the new credit card details for Princess, I found too it won't let me skip past or ignore the shoreside field. 100% I  won't give them my credit card info. Who are they anyway????

I think this is mostly used for cruises from US whereby they have arrangements with some shops in ports so that purchases made in store are added to your on board account. I don't think it operates here.

[Jean C]

11 minutes ago, valantine80 said:

I think this is mostly used for cruises from US whereby they have arrangements with some shops in ports so that purchases made in store are added to your on board account. I don't think it operates here.

Thanks, be that as it may though, you don't get a "completed" tick if you don't complete the shoreside transactions credit card field - grrrr 😱

Edited December 30, 2023 by Jean C

[arxcards]

3 hours ago, valantine80 said:

I think this is mostly used for cruises from US whereby they have arrangements with some shops in ports so that purchases made in store are added to your on board account. I don't think it operates here.

Correct, and it doesn't apply here.

[Jean C]

4 hours ago, arxcards said:

Correct, and it doesn't apply here.

... then it shouldn't be a "compulsory" field. Hopefully Princess takes note and goes back to giving people a green tick rather than an orange exclamation mark if they don't complete that particular field 😧