Rare 57eric Posted February 6 #1 Share Posted February 6 Sure Princess, everyone schedules maintenance for Tuesday afternoons. 1 1 Link to comment Share on other sites More sharing options...
Malleykatt Posted February 6 #2 Share Posted February 6 Same message in the UK. It's 9.30pm here. Link to comment Share on other sites More sharing options...
Busy Mum Posted February 6 #3 Share Posted February 6 Same here, east coast of Australia & it’s 8.30am Wednesday where I am. 🤷♀️ Link to comment Share on other sites More sharing options...
muggo11 Posted February 6 #4 Share Posted February 6 9 minutes ago, Busy Mum said: Same here, east coast of Australia & it’s 8.30am Wednesday where I am. 🤷♀️ We are sailing into Sydney ourselves. Hoping when it’s back up, the new itinerary for our Coral WC is posted! Link to comment Share on other sites More sharing options...
Busy Mum Posted February 6 #5 Share Posted February 6 It’s back up! 😀👍 Link to comment Share on other sites More sharing options...
Busy Mum Posted February 6 #6 Share Posted February 6 Spoke to soon, it’s back up but I can’t search any cruises. 😳 Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted February 6 #7 Share Posted February 6 It will not let me log on... Link to comment Share on other sites More sharing options...
Busy Mum Posted February 6 #8 Share Posted February 6 4 minutes ago, Rick&Jeannie said: It will not let me log on... No, it’s gone again…super frustrating. Saying ‘scheduled maintenance’, will come back to it later. 🤦♀️ Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted February 6 #9 Share Posted February 6 35 minutes ago, 57eric said: Sure Princess, everyone schedules maintenance for Tuesday afternoons. Yeah...I'd say something rather serious cropped up and that was the only "canned" message that *somewhat* applied to the situation. You are correct...nobody (in their right mind!) schedules Tuesday afternoon maintenance. 1 Link to comment Share on other sites More sharing options...
satxdiver Posted February 7 #10 Share Posted February 7 I just checked and it will not let me see my reservations but the planning part is up and let me see available cruises. I worked in IT and what happened caused them to totally or partially shut down the website. They put up the standard sign that the site is being ... However something seriously happened to cause them to shut down in the middle of the day. Having been there and done that believe me management is there breathing down their necks while the IT gurus fix it. Not a good day to be working in IT at Princess right now. Now comes the many meetings to figure out what happened and fix it. 2 Link to comment Share on other sites More sharing options...
Rare 57eric Posted February 7 Author #11 Share Posted February 7 I am somewhat sympathetic to Princess IT on this. (I'd be more sympathetic if their work was of a higher standard.) However, by blaming it on routine maintenance they are demonstrating a lack of respect for the intelligence of their customers. 3 Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted February 7 #12 Share Posted February 7 I will cut Princess some slack....this time. Cruise Critic was also "temporarily unavailable". California has had some very extreme weather the past few days. Up to 12 inches of rain in some places. Flooding, mudslides, power outages, snow, wind, rain, tornados, but no earthquakes this time. Link to comment Share on other sites More sharing options...
nasa1974 Posted February 7 #13 Share Posted February 7 I'm sorry it's my fault. I booked a B2B on the Star Princess this morning for November 2025. 1 Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted February 7 #14 Share Posted February 7 19 hours ago, 57eric said: However, by blaming it on routine maintenance they are demonstrating a lack of respect for the intelligence of their customers. They simply used the "canned" website maintenance banner that was immediately available. It would have taken a few minutes to create a different banner...probably minutes that management would not approve because "time is money!" 1 Link to comment Share on other sites More sharing options...
Potstech Posted February 7 #15 Share Posted February 7 Okay who signed up for the Premium package and then went on line and tried to delete it? Come on fess up. 1 2 Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted February 7 #16 Share Posted February 7 LOL! Even Cruise Critic has had its issues with "maintenance during the day"! It just came back up: Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted February 7 #17 Share Posted February 7 (edited) Maybe I'm posting too much and broke it... 😄 Edited February 7 by Rick&Jeannie 1 2 Link to comment Share on other sites More sharing options...
kywildcatfanone Posted February 8 #18 Share Posted February 8 On 2/6/2024 at 4:27 PM, 57eric said: Sure Princess, everyone schedules maintenance for Tuesday afternoons. Unplanned maintenance happens. Ask me how I know. 😀 1 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted February 8 #19 Share Posted February 8 54 minutes ago, kywildcatfanone said: Unplanned maintenance happens. Ask me how I know. 😀 How? Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted February 8 #20 Share Posted February 8 On 2/6/2024 at 4:27 PM, 57eric said: Sure Princess, everyone schedules maintenance for Tuesday afternoons. You always make me laugh. Thanks Link to comment Share on other sites More sharing options...
Coolcruise02 Posted February 8 #21 Share Posted February 8 Cruise critic had the same message today. Link to comment Share on other sites More sharing options...
eclue Posted February 8 #22 Share Posted February 8 What is the big deal----maintenance happens....just be patient. Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted February 8 #23 Share Posted February 8 2 minutes ago, eclue said: What is the big deal----maintenance happens....just be patient. We just like to moan & groan! 😄 Link to comment Share on other sites More sharing options...
Rare 57eric Posted February 8 Author #24 Share Posted February 8 12 hours ago, kywildcatfanone said: Unplanned maintenance happens. Ask me how I know. 😀 Absolutely. But that was not was Princess was indicating. I'm going with the explanation that they didn't have time to create a customized message indicating an unexpected problem, as this was the first time it ever happened. 😉 Link to comment Share on other sites More sharing options...
beg3yrs Posted February 8 #25 Share Posted February 8 Heck y'all, it might not have even been a software problem. Could have been a hardware problem on a server or a network router/switch or whatever. Link to comment Share on other sites More sharing options...
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