Macdl Posted April 12 #1 Share Posted April 12 Is anyone else having trouble… its telling me password is wrong and I have 3 more trys or I have to reset password… Link to comment Share on other sites More sharing options...
jwlane Posted April 12 #2 Share Posted April 12 8 minutes ago, Macdl said: reset password… Just go ahead and do it. Had trouble with the wife's account last nite, and then mine today. Reset it, all will be well. Link to comment Share on other sites More sharing options...
justcrusn Posted April 12 #3 Share Posted April 12 Just reset it yes, everyone is having it 1 Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted April 12 #4 Share Posted April 12 15 minutes ago, Macdl said: Is anyone else having trouble… its telling me password is wrong and I have 3 more trys or I have to reset password… Yes, I had to reset mine earlier today. Link to comment Share on other sites More sharing options...
Macdl Posted April 12 Author #5 Share Posted April 12 Ok … thanks everyone Link to comment Share on other sites More sharing options...
cincymel Posted April 12 #6 Share Posted April 12 FYI, I just reset mine on the website... to my actual password (that it had told me was incorrect)... and it worked. So I get to use the password I've always used. 🙂 I gave it 5 minutes, went to the app, and the new/old password worked fine this time. 2 1 Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted April 12 #7 Share Posted April 12 Should I be concerned that I was able to sign into my Celebrity account this afternoon on my first try? Usually takes a couple attempts. Link to comment Share on other sites More sharing options...
awhcruiser Posted April 12 #8 Share Posted April 12 Link to comment Share on other sites More sharing options...
Erekosse Posted April 12 #9 Share Posted April 12 Same here. I reset, and it seems to be working fine at this point. Link to comment Share on other sites More sharing options...
miched Posted April 12 #10 Share Posted April 12 Having the same problem this morning. Gave up. Don’t really need to sign in for what I wanted to see. Happy cruising 🌊🚢🇺🇸🌅 Link to comment Share on other sites More sharing options...
Rare prmssk Posted April 12 #11 Share Posted April 12 Both my husband and I had the same problems this morning with both our Celebrity and Royal apps. Resetting the password on the website fixed it. Link to comment Share on other sites More sharing options...
doghog Posted April 12 #12 Share Posted April 12 56 minutes ago, miched said: Having the same problem this morning. Gave up. Don’t really need to sign in for what I wanted to see. Happy cruising 🌊🚢🇺🇸🌅 I just updated my password. Just added a special character to the old password. 1 Link to comment Share on other sites More sharing options...
TheHawk1 Posted April 12 #13 Share Posted April 12 Yet another web site bug brought to you courtesy of the Celebrity IT dept. I've had the same password for years and now had to change it just to be able to access my account. 2 Link to comment Share on other sites More sharing options...
Rare Ferry_Watcher Posted April 12 #14 Share Posted April 12 I am so grateful that this glitch didn't happen 10 days or so when it was time to do the on line check-in for my cruise. It was annoying that this glitch happened during a Flash Sale (at least offered for some cruises). Link to comment Share on other sites More sharing options...
Liao Posted April 12 #15 Share Posted April 12 3 hours ago, TheHawk1 said: Yet another web site bug brought to you courtesy of the Celebrity IT dept. I've had the same password for years and now had to change it just to be able to access my account. I just clicked forgot password, then used same username and for "new" password I entered the old one and i was good to go. 2 Link to comment Share on other sites More sharing options...
cincymel Posted April 13 #16 Share Posted April 13 4 hours ago, Liao said: I just clicked forgot password, then used same username and for "new" password I entered the old one and i was good to go. Same here. Worked like a charm and carried over from the website to the app seamlessly. Link to comment Share on other sites More sharing options...
Orator Posted April 13 #17 Share Posted April 13 54 minutes ago, cincymel said: Same here. Worked like a charm and carried over from the website to the app seamlessly. Same here. I used the same username and password and it worked. Link to comment Share on other sites More sharing options...
vadell Posted April 13 #18 Share Posted April 13 I tried using the same password and it said you cannot re use the same password, I had to change password to be able to log in. 1 Link to comment Share on other sites More sharing options...
vadell Posted April 13 #19 Share Posted April 13 For our cruise I am unable to see any menus in any of the venues main or specialty dining I have to select a different sailing to be able to view the menus this has not been sorted for some 6 months Link to comment Share on other sites More sharing options...
8mma Posted April 13 #20 Share Posted April 13 On 4/11/2024 at 8:15 PM, cincymel said: FYI, I just reset mine on the website... to my actual password (that it had told me was incorrect)... and it worked. So I get to use the password I've always used. 🙂 I gave it 5 minutes, went to the app, and the new/old password worked fine this time. I just did the same and it worked! Thank you! Link to comment Share on other sites More sharing options...
Rare WrittenOnYourHeart Posted April 14 #21 Share Posted April 14 15 hours ago, vadell said: I tried using the same password and it said you cannot re use the same password, I had to change password to be able to log in. Same thing happened to me. Link to comment Share on other sites More sharing options...
ExArkie Posted April 14 #22 Share Posted April 14 On 4/13/2024 at 4:38 AM, vadell said: I tried using the same password and it said you cannot re use the same password, I had to change password to be able to log in. Seems to be some variation here (I know Celebrity IT isn’t consistent…how shocking), since was also able to “reset” my new password to the same as the old one. Wonder what the determining factor is in whether that works? 1 Link to comment Share on other sites More sharing options...
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