Potential Security Breach on Princess Website

[voljeep]

2 minutes ago, PMGS247 said:

 

Same....having said that I've gotten that error when I click on "Manage my booking" at least 80% of my attempts for what must be 2 months at this point.

this booking has already been taken/claimed ... sigh ... 🙄

[PacnGoNow]

1 hour ago, rosevew said:

Using Firefox. I'm on the website every day! It's not causing me a problem but it is unacceptable 

Would you log out of the website and then sign back in?

Do you still see someone else’s information?

TIA

[PacnGoNow]

If anyone is on Instagram, maybe you could report this to Princess?

I don’t do Instagram.

 

[rosevew]

6 minutes ago, PacnGoNow said:

Would you log out of the website and then sign back in?

Do you still see someone else’s information?

TIA

Yes. I logged out of the person but when I went back to web log in I first got my details, then selected cancel which took me back to oceanready log in screen. When I selected log in, it again brought up the same persons details 

[rosevew]

I have just done the same thing on my android phone for two different cruises. Each time I get the details for this other passenger 

[getaway101]

I just went in under Firefox and had no problems.  All my bookings are there.

[PacnGoNow]

Just now, rosevew said:

I have just done the same thing on my android phone for two different cruises. Each time I get the details for this other passenger 

Same person each time, sounds like they have corrupted multiple accounts.

 

They need to hire competent IT people.

 

If it were my account, due to the compromise possibility, I would call PCL, take the prompt for Ocean Ready and report it.  
 

 

[Cruise Raider]

15 minutes ago, rosevew said:

I have just done the same thing on my android phone for two different cruises. Each time I get the details for this other passenger 

That’s not good!  

[Cruise Raider]

6 minutes ago, getaway101 said:

I just went in under Firefox and had no problems.  All my bookings are there.

I did the same but logged off immediately after checking on my bookings.  
I wonder if others can see my info, who knows who can see mine.  
 

[rosevew]

29 minutes ago, Cruise Raider said:

I did the same but logged off immediately after checking on my bookings.  
I wonder if others can see my info, who knows who can see mine.  
 

Did you go to web version or just the normal cruise personaliser?

[rosevew]

40 minutes ago, PacnGoNow said:

Same person each time, sounds like they have corrupted multiple accounts.

 

They need to hire competent IT people.

 

If it were my account, due to the compromise possibility, I would call PCL, take the prompt for Ocean Ready and report it.  
 

 

Reported it to Princess in SOuthampton and to the privacy people in USA

[PescadoAmarillo]

1 hour ago, voljeep said:

this booking has already been taken/claimed ... sigh ... 🙄

Yeah, what is that about?  I’ve never not gotten that one. 

[dog]

2 minutes ago, PescadoAmarillo said:

Yeah, what is that about?  I’ve never not gotten that one. 

I get it when I try to log n to personalizer.  I can only get into my personalizer by clicking on excursions in app and that takes me to my current cruise.

[Cruise Raider]

1 hour ago, rosevew said:

Did you go to web version or just the normal cruise personaliser?

I went to the normal personalizer on the website.  

[rosevew]

5 minutes ago, Cruise Raider said:

I went to the normal personalizer on the website.  

No issue with that, it's the web version that's weird

[PescadoAmarillo]

1 hour ago, rosevew said:

No issue with that, it's the web version that's weird

Wait…what’s the difference between the website personalizer and the web version?

[julia]

This entire situation of seeing someone else's booking is extremely WRONG!  It's just unbelievable that it's continuing to happen!!

[rosevew]

1 hour ago, PescadoAmarillo said:

Wait…what’s the difference between the website personalizer and the web version?

 The cruise personaliser is one thing but the web version is access to the app without using a smart phone etc. 

[Aggie83]

22 hours ago, PacnGoNow said:

If anyone is on Instagram, maybe you could report this to Princess?

I don’t do Instagram.

 

Twitter, now known as X, is the option.

[Aggie83]

On 7/24/2024 at 7:10 PM, Woobstr112G said:

FYI to a potential security breach on the Princess website. I logged into the website (Chrome) on my IPAD and when I selected one of my active booking numbers, I was accessing other cruisers’ information for random cruises. I logged in using Safari and everything was all good. Tried to get ahold of someone at Princess but hung up after being on hold for almost 45 minutes…..
 

Bob

Here's the actual data breach you need to worry about.

 

https://www.cnet.com/personal-finance/is-your-social-security-number-part-of-the-national-public-data-breach-how-to-check/

 

[PacnGoNow]

41 minutes ago, Aggie83 said:

Twitter, now known as X, is the option.

Yes, if you tweet. 🐥 

[MsSoCalCruiser]

I’m on Instagram. Please let me know what you want me to say and how to word it and I will send them a message.