Icon September 28 canceled

[caribbeanboy]

Just saw on FB that the next sailing has been canceled. Don't know if it's true, but double check doesn't hurt 

[Karter]

We just received this but don't know if it is real. Royal just confirmed via phone call.

 

About Your Upcoming Travels

Dear Guest, We are currently conducting unplanned maintenance onboard Icon of the Seas. While our crew is working hard to address this as quickly as possible, there is still some work that needs to be done over a few days while the ship is docked. As a result, we’ll be cancelling our upcoming September 28, 2024, sailing. We understand the disappointment this news may bring and we're truly sorry for the impact to your vacation plans. We have outlined next steps and compensation details for you. Compensation Details To try and make up for this unexpected circumstance, we’re providing you with the following: A 100% refund, including taxes and fees, Royal Caribbean pre-paid packages and gratuities, amenities, and shore excursions. You’ll receive the refund to your payment on file within 14 business days. Please note, some banking institutions may take longer. If you used a Future Cruise Credit on this sailing, we’ll refund any NEW funds paid above the certificate amount, and we’ll issue a new certificate.  Additionally, we want you to come back and sail with us, so we’re providing you with a Future Cruise Credit in the value of 100% of your cruise fare paid to be used towards another sailing. You’ll receive the Future Cruise Credit in approximately 14 business days. Flights & Travel If you booked your flights directly through Royal Caribbean, these flights will be automatically refunded. If you’ve pre-purchased your air and transfers independently, please reach out to your carrier. We’ll reimburse any travel change fees up to $200 USD per guest for domestic travel and $400 USD per guest for international travel. Please upload your receipts at rcg.questionpro.com/travel for review and reimbursement. All of the above will be issued to you automatically, so there is nothing for you to do. Should you have any further questions, please contact your Travel Advisor immediately or contact us at: 1-888 281 9344 in the U.S. 1-800 754 500 in Australia / 0800 102 123 in New Zealand In the UK only, by using our webchat service or by calling 0344 493 4005 All other countries, please visit our Contact Us page at www.royalcaribbean.com. We thank you for your understanding and hope to welcome you onboard soon. Sincerely, Aurora Yera-Rodriguez AVP | Guest Experience Royal Caribbean International

[freezincruiser]

In complete shock. Never experienced such a thing. Especially with such little notice. Missed islands sure - but this? Unbelievable.

 

We just got the notice. We've been working so hard since March planning this trip to perfection for our group of 5, already avoiding the Air Canada strike, and now this?!?! So much has already been spent and planned. Hotels before and after.  Meeting with others. Effort to get this specific time off work I can now not get back. Now to try and decide and plan out a vacation with only a few days left!! Disney World? Insane. 

Edited 6 hours ago by freezincruiser

[Ken at the beach]

That must be something pretty serious for Royal to take her completely out of service for the full sailing on a ship that is not even a year old.

[RCCL Fan]

I'm an super curious to learn what's wrong with her

[sjb317]

Just now, freezincruiser said:

In complete shock. Never experienced such a thing. Especially with such little notice. Missed islands sure - but this? Unbelievable.

 

We just got the notice. We've been working so hard since March planning this trip to perfection for our group of 5, already avoiding the Air Canada strike, and now this?!?! So much has already been spent and planned. Hotels before and after.  Meeting with others. Effort to get this specific time off work I can now not get back. Now to try and decide and plan out a vacation with only a few days left!! Disney World? Insane. 

Probably not a good idea to plan a trip to Disney World.  The west coast of Florida is expecting some bad weather beginning Thursday and the outer bands of this storm will affect Central Forida.  Sounds like there will be heavy rains and high winds, maybe tornadoes.

 

Sherri🙂

[reallyitsmema]

Social media is saying Captain announced there is a mechanical issue and the current cruise is only going to Coco Cay.

[RescueDan]

My wife and I are on the Icon of the Seas currently and we were nearing the first stop of Sain Maarten. The captain came over the intercom and stated that while the ship was completely safe, they were experiencing some mechanical issues that resulted in the ship having to reduce speed. As a result, 1 of our three stops for this 8 day cruise were canceled. He stated that everyone on board would receive a credit of one days fare automatically. 
no further explanation. 

Edited 6 hours ago by RescueDan

[RescueDan]

Doc Sep 23, 2024, 18_04.pdf

[nyyhoneybee]

We are on her in a few weeks and I'd be devestated completely! 

[soremekun]

Hopefully this ship won't have the same propulsion issues as Carnival's Vista class ships.

[firefly333]

52 minutes ago, soremekun said:

Hopefully this ship won't have the same propulsion issues as Carnival's Vista class ships.

We dont even know yet what's wrong that has to be fixed.

[not-enough-cruising]

With Royal it seems  it is always the azipods

 

[pyrateslife4me84]

3 hours ago, sjb317 said:

Probably not a good idea to plan a trip to Disney World.  The west coast of Florida is expecting some bad weather beginning Thursday and the outer bands of this storm will affect Central Forida.  Sounds like there will be heavy rains and high winds, maybe tornadoes.

 

Sherri🙂

If they were planning to sail this weekend, Disney World will be fine. By Saturday, that storm is projected to be in Illinois. Should be normal September weather there next week. 

Edited 3 hours ago by pyrateslife4me84

[JsMom2]

4 hours ago, freezincruiser said:

In complete shock. Never experienced such a thing. Especially with such little notice. Missed islands sure - but this? Unbelievable.

 

We just got the notice. We've been working so hard since March planning this trip to perfection for our group of 5, already avoiding the Air Canada strike, and now this?!?! So much has already been spent and planned. Hotels before and after.  Meeting with others. Effort to get this specific time off work I can now not get back. Now to try and decide and plan out a vacation with only a few days left!! Disney World? Insane. 

I just rebooked for 6 nights on Celebrity Beyond out of FLL on Sept 29th.  I changed my outbound flight, and rebooked a hotel in FLL.  They only had Single Infinite Veranda rooms left.  But it was half of what I spent for a balcony on this cruise.  The refund and 100% FCC will help, but prices have more than doubled since I booked.  Will probably have to wait until the next ship comes out, then book this one, as the prices will be lower than the newer one.

 

[PhillyFan33579]

2 minutes ago, JsMom2 said:

I just rebooked for 6 nights on Celebrity Beyond out of FLL on Sept 29th.  I changed my outbound flight, and rebooked a hotel in FLL.  They only had Single Infinite Veranda rooms left.  But it was half of what I spent for a balcony on this cruise.  The refund and 100% FCC will help, but prices have more than doubled since I booked.  Will probably have to wait until the next ship comes out, then book this one, as the prices will be lower than the newer one.

 

Just my personal opinion, but Celebrity Beyond blows Icon out of the water. However, I am in my late 50s so I am the target demographic of Celebrity. Icon is a great ship for young families, but those days are long gone for me. I think/hope you will have a great time on Beyond. There are a lot more similarities than differences between Celebrity and RCI. The biggest difference I notice when cruising on Celebrity is there is limited nightlife compared to RCI, especially Oasis class ships and Icon where there is always a lot of things going on around the ship even late at night (bars, casino, Central Park, Promenade, etc. ). There is nightlife on Celebrity ships, but the options are more limited. 

[TheBeardedCruiser]

I feel so sorry for all of the passengers! What a let down!

 

That's also a LOT of lost revenue for Royal. The mechanical issue(s) must be pretty serious.