Keith1010

This is the second time the past few months when wearing sports shoes has come up. I don't spend a lot of time looking to see how others dress. What I can say though is that whether or not wearing sports shoes in formal attire is a trend I didn't not this on the formal evenings on board our two Crystal cruises this year. On occasion have I seen someone on a formal night on past cruises in sports shoes? Absolutely. Was it because they liked the look, wanted the attention they would get from that, or had a foot issue? I have no idea. Keith

Cost is one of many factors that people factor into their cruising decisions not only who they cruise with, but the itinerary (flights have costs too) length of cruise, accommodations, etc., etc. ,etc. It is easy to figure out what the cost of a trip will be. As to who provides the overall value that is in the eyes of the beholder and that is because while one lines bottom line cost might be higher it comes down to how one values each product. No two products are created equally when it comes to cruising or for that matter most things. Keith

A photo of Crystal Serenity 15+ years ago on our first visit to Auckland, New Zealand. Keith

This is the point I was trying to make in my post. People don't aways see things in the same way. In the end, the only opinion that matters is your own one and opinions vary and sometimes things change.

As I read the posts it reenforces my view that in the end the only opinion that matters is our very own. One can do a lot of research but only you can decide. For example, before we book a hotel, even one I've stayed at before, I read the reviews. Some might say the hotel was glowing and others didn't care for it. Even on the same cruise some people have a great time and others not as good. When I read the comment about Oceania food I think back to there couples we know personally; one from cruising and two who live in our community. One couple took their first Oceania cruise in June and disliked it and left before their second back to back cruise started and boarded Serenity. They didn't care for Oceania. And the two couples who live here who used to like Oceania said the crew was overworked, not like they used to be and the food which they say used to be great was not longer what it was and they were don't sailing Oceania. So in the end, one can ask for as much input as possible and try to make the most informed decision but until they see for themselves they just can't be sure. Even those who like a cruise line don't always agree on all aspects of it. In my case I just consider us to be fortunate to have sailed on several different cruise lines over the years and found one that truly works for us. At this stage of our lives we see no need to sail another one unless it was itinerary driven because for us Crystal is ideal. Keith

A view of Crystal Symphony sixteen years ago while sailing New York City to Montreal. Keith

First stop on the first World Cruise we took was Jamaica. We were surprised. Had been there one time on a Celebrity Cruise and we thought at the time one time too many. 😀 Keith

We are all unique. A person can find a product better for them because of what they value in a product and what they like. It's really OK for something to be better. So when it comes to cruising some people find one or more lines to be better than others and for another person the reverse might be true. Is that really a surprise? And better can change for someone overtime. When I was 20 better for me might have been a mainstream line than a luxury line. Today, the reverse is true. Same goes for most things. As to how much time one spends on a line whereas for someone it might be boring for someone else it might be just the opposite. So it goes.

The major difference is we are on a flight for x number of hours not days or even weeks. We don't have time on that flight to converse with everyone about what we paid. We do on a cruise. People talk on cruise lines and that is a problem is fare are significantly reduced. And yes agree that even old Crystal offered some incentives but not something that would take a cruise of 200 guests to a full ship. Crystal built all of this into their business plan and that was fully understanding that booking in 2023 and into 2024 would be low. So my vote is they continue with this strategy to ensure pricing integrity. As I have said from the beginning these are very smart people who have thought this through. And we are seeing that is working as more and more people I know have been adding more and more cruises. As for time will tell which is a phrase I have used on this board for several years and always enjoy when others day the same, the next Crystal Serenity cruise is pretty much full. The Serenity Holiday Cruise is in the same boat. I am seeing other cruises we are booked on with increasing numbers as I see several categories wait listed. And the same is true for a number of other cruises. In the end Crystal will figure out what makes sense. If they need to adjust pricing they will but glad to see they have not panicked. There is no need to.

Here you go. Keith

Pricing integrity. How would you feel it you booked early and learn that someone else came on for a far less price. Customer loyalty is important. Keith

Welcome home. I am glad to hear how much you enjoyed the cruise. You are so right. All of this was built into the business plan. They knew that many people had other cruises booked by the time they put out the itineraries for not only 2023 but for 2024. Keith

I would be careful on this one. I believe your cruise ended in Dubai and the cruise that the original poster asked about ends in Mumbai. I am not saying it will be a problem but just so there are no surprises I think it is important for the original poster to have their TA verify this with Crystal. Even if it was the same port I would say yes to verify it because rules could change. Keith

What I do know is that on the next Serenity sailing it is close to sold out. Only one category of room is not waitlisted. Keith

Sixty days before your cruise you can go to "My Account (your account) and you will see the pricing for each shore excursion. Thankfully, Crystal does not include excursions in the cruise fare. I hope this continues. Keith

Sailing the Pacific Ocean in late January of 2020. Keith

As many times as we have transited the Panama Canal we always enjoy the day. Each time is unique in its own way. Even the weather makes a difference. Keith

Something new in my account under reservations since we took the first two Crystal Serenity cruise is the ability to submit a Crystal Customized Experiences Request. I realize this is not for everyone. It provides an option to have Crystal Land Programs customize a private shore excursion for you and others in your traveling party. Old Crystal had something like this. It does involve a non-refundable fee of $100.00 and that is to cover costs associated with developing a proposed itinerary for you. I do realize you don’t know if you will be pleased with what is proposed including the cost until you receive the proposal. I am glad it’s being offered as another option in the tool box for you to consider. Some additional information follows. Keith Crystal Customized Experiences General Terms & Conditions 1. An initial non-refundable $100 service fee for each Crystal Customized Experience per port requested is due at the time the request form is received. If Crystal Customized Experiences are accepted and confirmed, the $100 non-refundable service fee for each port request will be applied to the final balance. 2. All guests must have a deposit on file in order to book and/or participate in a Crystal Customized Experience. 3. All Crystal Customized Experience Request forms must be submitted at least 14 business days prior to the sailing date. Please allow approximately 7-10 business days for processing and quotation of pricing for your Customized Experience(s). 4. Payment in full for each Crystal Customized Experience is due upon acceptance and confirmation of the program. 5. Crystal Customized Experiences and the $100 non-refundable service fee for each request are non-commissionable and non-transferable. They cannot be applied as credit toward any Crystal Customized Experience and/or any other services offered on board. They cannot be redeemed for cash and/or a cash refund or credit to the credit card. 6. Any changes made to a Crystal Customized Experience after confirmation and payment in full are subject to a $100 service fee per change to each Crystal Customized Experience. 7. The following penalties will apply for all pre-reserved Crystal Customized Experiences canceled by the travel agent and/or guest(s) after confirmation and payment in full is received: Days prior to sailing % 180-90 days prior to sailing 10% 90-60 days prior to sailing 25% 60-30 days prior to sailing 50% 30-0 days prior to sailing 100% 8. Should you have any questions while completing the Crystal Customized Experience form please email crystaldestinationsATcrystalcruisesDOTcom. DOT is . AND is @

Continue to enjoy every minute. Keith

The day before we boarded Serenity in early January of 2020 in Miami. Keith

Early January of 2020. Keith

Often during the day they are there. If you see them overnight then report it. It's a big no no. If there was an emergency it could be a catastrophe. Keith

Yes and that is for safety reasons. This is from the before you sail guide which I think might be of interest to dcsam. WHEELCHAIR & OTHER ACCESSIBILITY INFORMATION For complete details and guidelines, guests who have special requirements, physical challenges or need oxygen should refer to our website. The Onboard Accessibility Guide may be requested through our Onboard Guest Services departments by calling +1 (786) 464–4431, or via email at obgs@crystalcruises.com. All itineraries, fares, programs, promotions and policies are subject to change at the discretion of Crystal. Keith

Dcsam, the doors out to the pool area from a couple of different areas of the ship are automatic. I believe not a high threshold. This is on Deck 12. The promenade deck which is on a different deck (Deck 7) has heavy doors which are not automatic.. The guest decks are average size in terms of width. In a standard wheelchair/motor scooter you could navigate the clearing cart as long as they are already pushed close to the wall. There are some members on this board who utilize wheelchairs/motorized scooters who if they see your post can provide a lot more details than I can. Depending on where the ship sails you often see people in mobility scooters and some in wheelchairs. Keith

A view of Serenity in March 2020 from our Hotel in Sydney. Keith