lazey1 Posted August 26, 2016 #26 Share Posted August 26, 2016 HAL's system will often put a "marketing hold" on your Mariner account if you have a cruise or two booked. I had such a hold on our account and had it removed as my bride enjoys looking through the brochures. As a kept man (retired and she still works), I have the time to explore all the promos and itineraries on-line, with the exception of special sales offered to Mariners only that you wouldn't be aware of without the mailings. I had a hold on my account even though I didn't have a cruise booked. I read about a Mariners special here on cruise critic and called my TA to complain that I wasn't being notified. My TA, after several telephone conversations with HAL. finally managed to get the hold removed. Now I have 2 cruises booked and am getting emails from HAL about one a week. I hope they keep doing this.;) Link to comment Share on other sites More sharing options...
iflyrc5 Posted August 26, 2016 #27 Share Posted August 26, 2016 At least 2 often 3 times a month I get snail mail from HAL . After opening a bunch I realized there was nothing to be learned, or saved by reading the contents enclosed . It's not a big deal to toss unwanted mail but seriously , what is the point ? They never offer any savings .I get mail from most of the cruise lines but HAL leads the pack by a significant margin , followed by Princess . Amusingly the Holland mail is addressed to me and my DD or occasionally to my DW and DS . This is no doubt because over 5 years ago we booked a Carnival cruise where we booked like this because the kids were in their late teens . I didn't know if this would be an issue so we booked like this . Once onboard we fixed it up . Didn't know there would be long term ramifications . :D So no, this is not a big deal . I tried get off the mailing list once but this wasn't done. Again it is not a problem , I do however wonder how much HAL is wasting on mailings . Got to believe there are better ways to spend money . So is it just me or is HAL the #1 leader in junk mail ? We are almost 5 star, currently have 5 HAL cruises booked and we get very very very little snail mail from HAL. Go figure.:confused: Link to comment Share on other sites More sharing options...
Rare cbr663 Posted August 26, 2016 #28 Share Posted August 26, 2016 In 2015, Carnival Corp spent over $2.067 billion in selling and administrative costs. More than it spent on payroll ($1.859b), fuel ($1.249b) or food ($981m). Just think of the wonderful food it could serve if it just cut down on a fraction of those mail outs. Link to comment Share on other sites More sharing options...
Rare Scrapnana Posted August 26, 2016 #29 Share Posted August 26, 2016 I am another one who gets 2-3 mailings from Oceania each week (never cruised with them or even made an enquery). Maybe if they didn't send out so much junk mail they wouldn't have to charge so much.:D I get very little from HAL - maybe 5 or 6 mailings a year. Link to comment Share on other sites More sharing options...
bennybear Posted August 26, 2016 #30 Share Posted August 26, 2016 Try Oceania. Two or 3 a week at least. And we have never even sailed on them. DON So true! Crazy amounts and we haven't sailed with them either!:confused: Not much from Hal. Link to comment Share on other sites More sharing options...
Skai Posted August 26, 2016 #31 Share Posted August 26, 2016 Try Oceania. Two or 3 a week at least. And we have never even sailed on them. DON No doubt...and they send full magazines and catalogs along with the usual cards/brochures. I would think with the monies spent on all of the glossies sent to me, they could have just given me a free cruise. I made the mistake of signing up for mail offers from many of the major cruiselines and now I get junk mail daily from them, sometimes 3 or 4 different cruiselines a day. Seriously. I can't imagine what my mail carrier must think:D. Link to comment Share on other sites More sharing options...
Sundagger Posted August 26, 2016 #32 Share Posted August 26, 2016 It would be worth the time for some people to go to the HAL website, click on My Account, sign in, go to My Preferences in the list on the left. There is a section on Communication - you can check yes or no on the various means of communication. I find that do-it-yourself works better than calling/writing to a PCC or customer service. Link to comment Share on other sites More sharing options...
Rare visagrunt Posted August 26, 2016 #33 Share Posted August 26, 2016 The lead offender in my mailbox is RSSC. I get glossy brochures from them weekly. Link to comment Share on other sites More sharing options...
RuthC Posted August 26, 2016 #34 Share Posted August 26, 2016 It would be worth the time for some people to go to the HAL website, click on My Account, sign in, go to My Preferences in the list on the left. There is a section on Communication - you can check yes or no on the various means of communication. I find that do-it-yourself works better than calling/writing to a PCC or customer service. It didn't work for me. After several attempts, I gave up on that one, too. Oh, sure, when I did it I got one piece of mail, then that stopped. Then I rechecked the website, and did it again. Same thing happened. The problem is HAL's marketing strategy to leave people who are already committed to sailing HAL out of the picture. Until that changes, the ball will always be in the customer's court. Link to comment Share on other sites More sharing options...
donaldsc Posted August 26, 2016 #35 Share Posted August 26, 2016 Actually all the cruise ship stuff and the other stuff you get in the mail can be useful and you should try to get as much of it as you can. Buy a wood-burning stove for your house. Buy one of these - https://www.amazon.com/Northern-Tool-and-Equipment-Paper/dp/B005VSB3J8/ref=cm_cr_arp_d_product_top?ie=UTF8 - that converts waste paper to logs. Then you can heat your house w the stuff. The more junk mail that you get the better. DON Link to comment Share on other sites More sharing options...
blueboro Posted August 26, 2016 #36 Share Posted August 26, 2016 Well, I get 2 or 3 a week from HAL, along with at least weekly offers from Princess, Oceania, and local/online agencies sending the same things under their name. So HAL is the leader in the junk in my box. Link to comment Share on other sites More sharing options...
llbz327 Posted August 28, 2016 #37 Share Posted August 28, 2016 I am a 3 star on hal. I have sailed 2 separate trips with people who have never sailed hal. I get email for them with "deals" for them that I don't get. strange Link to comment Share on other sites More sharing options...
sail7seas Posted August 28, 2016 #38 Share Posted August 28, 2016 (edited) I get t ton of mail from Oceania and Viking. Edited August 28, 2016 by sail7seas Link to comment Share on other sites More sharing options...
OTOW guy Posted August 28, 2016 #39 Share Posted August 28, 2016 and we get a mailing about once a week. In the past nothing from HAL but lots from Princess and Cunard. They don't bother us as they do give us ideas for future cruises. Link to comment Share on other sites More sharing options...
Skipper's Mom Posted August 28, 2016 #40 Share Posted August 28, 2016 Oceania is by far the master of brochures. We get at least 5 brochures a week and sometimes multiples in one day. I just leave them at the PO because I know I'll get more! What a waste of paper.:eek: Link to comment Share on other sites More sharing options...
Lady Chew Posted August 29, 2016 #41 Share Posted August 29, 2016 We don't get many emails from any of the cruise lines ... but - Oceania! Gosh, just about every single day, one or two pieces of mail. We've sailed them one time, have no plans to go again. They're wasting a lot of $$ & paper, and I have to waste a lot of time cutting my name & address from the brochures & catalogs. We get at least one a week from HAL. And one or two a month from Viking (never sailed with them). Used to get a lot from Royal C, but they stopped quite a while ago. Link to comment Share on other sites More sharing options...
RuthC Posted August 29, 2016 #42 Share Posted August 29, 2016 but - Oceania! Gosh, just about every single day, one or two pieces of mail. We've sailed them one time, have no plans to go again. They're wasting a lot of $$ & paper, and I have to waste a lot of time cutting my name & address from the brochures & catalogs. It takes some time, and a little effort, but you CAN get Oceania to stop sending the paper brochures. I found that I had to phone them, and talk to a real person. They took my information, and did tell me it would take a while (which it did), but eventually the barrage of paper from Oceania did stop. An e-mail request did not work, although IIRC it stopped the computer offers. Link to comment Share on other sites More sharing options...
DAllenTCY Posted August 29, 2016 #43 Share Posted August 29, 2016 (edited) Yes.....I agree...... Oceania wins the prize for junk mail. David Edited August 29, 2016 by DAllenTCY Link to comment Share on other sites More sharing options...
navybankerteacher Posted August 29, 2016 #44 Share Posted August 29, 2016 There does not seem to be a clear pattern. We have had a February 2017 HAL cruise booked for the last 6 months and still hear from them weekly. We never hear from Oceania, but at least a couple of times a month from Viking -.and Celebrity is a regular in our mailbox, as is Cunard. Link to comment Share on other sites More sharing options...
c-cruise Posted August 29, 2016 #45 Share Posted August 29, 2016 Princess is the one that bombards us as well. At least 2-3 a week plus almost daily emails. Link to comment Share on other sites More sharing options...
Rare TiogaCruiser Posted August 29, 2016 #46 Share Posted August 29, 2016 I am a 3 star on hal. I have sailed 2 separate trips with people who have never sailed hal. I get email for them with "deals" for them that I don't get. strange I have sailed solo and with DH. We both get snail mail, and I get emails. It's interesting that HAL want to send us on totally different cruises. DH tends to get the exotic and more interesting trips; me? The Carribean. Not interested. Private sale emails to DH stopped after he got an incredible deal for a cruise I was booked on- at about 30% of what I paid! Link to comment Share on other sites More sharing options...
Rare StartrainDD Posted August 29, 2016 #47 Share Posted August 29, 2016 We have taken ONE river cruise with Viking. It seems I receive something from Viking (ocean or river) every day; either mail, e-mail, or both. I suppose because I use several computers to access HAL's website I get e-mail from HAL on multiple accounts. The interesting thing is sometimes the offers are different! We also get snail mail from HAL but we don't think it is an extreme amount, maybe once or twice per month. I say to HAL keep it coming as I'm always seeking out the next adventure... Too many cruises, not enough vacation time...:( Link to comment Share on other sites More sharing options...
sail7seas Posted August 29, 2016 #48 Share Posted August 29, 2016 (edited) For ab out 20 years, we almost always had 6-8-cruies booked at anygiven time. We got very little snail mail all those years. I have no cruises booked right now and have been gettinng snail mail on at least a weeekly basis. Edited August 29, 2016 by sail7seas Link to comment Share on other sites More sharing options...
Rare richstowe Posted August 30, 2016 Author #49 Share Posted August 30, 2016 (edited) OK , here's what I've learnt -3 or so pieces of mail a week from cruise lines ain't nothing . -HAL may send out lots of stuff but Oceania "wins the prize" for mailings with Viking close behind . -It seems when you have a booked cruise , the mailings may stop only to resume when you don't have a future sailing .(This one is odd to me) -The amount of mail is not based of when or even if you have sailed with a particular cruiseline . (Even odder) -Getting off mailing lists can be done , maybe, possibly , sometimes, for a while anyways . ;) Edited August 30, 2016 by richstowe Link to comment Share on other sites More sharing options...
iancal Posted August 30, 2016 #50 Share Posted August 30, 2016 The cruise lines are not as environmentally friendly as they make themselves out to be. Link to comment Share on other sites More sharing options...
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