39august Posted July 26, 2019 #1 Share Posted July 26, 2019 When I try to check in there is no option to input passport information, just several other options like Drivers license & birth certificate, naturalization papers, and others I don't understand. Any suggestions? Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted July 26, 2019 #2 Share Posted July 26, 2019 I have given up fighting with the Celebrity website. I don’t even bother with the checking in online. I just do it all in person at the terminal, no problem. Link to comment Share on other sites More sharing options...
shipgeeks Posted July 26, 2019 #3 Share Posted July 26, 2019 I had no problem with ours a few days ago. Passport was the first option in the menu for document to be used. Try again another day? Link to comment Share on other sites More sharing options...
39august Posted July 27, 2019 Author #4 Share Posted July 27, 2019 Still no joy. Link to comment Share on other sites More sharing options...
Happy Cruiser 6143 Posted July 28, 2019 #5 Share Posted July 28, 2019 Try a different browser. Link to comment Share on other sites More sharing options...
Tatka Posted July 28, 2019 #6 Share Posted July 28, 2019 (edited) Just checked, although in Chrome on my tablet. Originally done in Firefox. Edited July 28, 2019 by Tatka Link to comment Share on other sites More sharing options...
39august Posted July 28, 2019 Author #7 Share Posted July 28, 2019 I'm using chrome. Think I'll just call CC tomorrow. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted July 28, 2019 #8 Share Posted July 28, 2019 I just did two check-ins. The first was on the Celebrity Website using Firefox. No problems at all. The choice of document types is probably cruise destination controlled. My cruises are a Med Cruise followed by a TA. I only had one choice under Document Type - which was Passport. I did my second registration using the Celebrity App - I was surprised that it was much easier to do on my IPhone. Instead of having to enter my Passport information you simply adjust camera so the bar code on the bottom of the first page is in a little block and BAM all the information is recorded. I used the App to add our photos even the one i had partially completed using the PC. Link to comment Share on other sites More sharing options...
lolane1 Posted July 28, 2019 #9 Share Posted July 28, 2019 Checked in last night. No problems. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now