ABoatNerd Posted October 14, 2019 #1 Share Posted October 14, 2019 Recent review is not flattering, from a long time Oceania patron. Compensation indeed. Link to comment Share on other sites More sharing options...
Shawnino Posted October 14, 2019 #2 Share Posted October 14, 2019 I didn't quite "get" the review. A lot of moaning, and brutal grammar/punctuation that made it hard to follow, but in the summary ratings he gave 8 of the 11 categories (value for money, enrichment, cabin etc....) 5/5. So I was left thinking, "Which is it?" 2 Link to comment Share on other sites More sharing options...
RJ2002 Posted October 14, 2019 #3 Share Posted October 14, 2019 We try to avoid voyages just before and just after a dry dock. Many years ago we were on a HAL sailing just before a dry dock, and there was a noticeable amount of preparation and staging taking place while we were still onboard. Some areas of the pool deck were closed several days before disembarkation. 1 Link to comment Share on other sites More sharing options...
Rare PaulMCO Posted October 14, 2019 #4 Share Posted October 14, 2019 Certainly a valid complaint. If I had no access to my balcony on the cruise because of painting and varnishing, I would be pissed. https://www.cruisecritic.com/memberreviews/memberreview.cfm?EntryID=667646 1 Link to comment Share on other sites More sharing options...
Rare LHT28 Posted October 14, 2019 #5 Share Posted October 14, 2019 I cannot believe they had no access to the balcony for the entire cruise Even on sailings when not after drydock they do painting on the railings but it is usually just a day & they give you notice IME Link to comment Share on other sites More sharing options...
bbqoug Posted October 14, 2019 #6 Share Posted October 14, 2019 12 minutes ago, PaulMCO said: Certainly a valid complaint. If I had no access to my balcony on the cruise because of painting and varnishing, I would be pissed. https://www.cruisecritic.com/memberreviews/memberreview.cfm?EntryID=667646 I agree. If we pay extra for a balcony we should be able to use it, especially without getting a headache from paint & varnish fumes. And before someone posts that you don't necessarily get to use your balcony on bad weather days, etc., that's a different situation. 4 1 Link to comment Share on other sites More sharing options...
Hambagahle Posted October 15, 2019 #7 Share Posted October 15, 2019 As pointed out, maintenance goes on regularly all the time on ships (as well it should) We have had times when the metal work on our balcony was painted...we were asked not to use the balcony for a few hours while the paint dried. I find that totally reasonable and having read the rather poorly written review I do not believe that the person could not use the balcony for the entire cruise! Makes zero sense. Someone who has sailed any cruise line 21 times before should remember other instances of maintenance/upgrading! But then some have selective recall. 2 1 Link to comment Share on other sites More sharing options...
ropomo Posted October 17, 2019 #8 Share Posted October 17, 2019 On Regatta now and no issues. Cabins are clean and in good shape, everything brand new. Only thing we have noticed from the refurb is that they need to do more vacuuming in Horizons to address the new carpet fuzz that is normal for any new carpet. Link to comment Share on other sites More sharing options...
Rare msn123 Posted October 17, 2019 #9 Share Posted October 17, 2019 We were on the same cruise. Varnishing was done twice, with reminders the night before...on days we were in a port. Sure, it could be a minor inconvenience, but there are certainly enough other places outside to sit and read or to watch a sunset. Kudos to the staff for accomplishing as much as they did with the rainy conditions for most of the drydock and greeting passengers with big smiles even though they must have been exhausted. The new staterooms are beautiful with plenty of storage; the updated bathrooms work very well (no fighting with a shower curtain); and the updated public areas look good. Also think the updated artwork adds to the ambience. It was kind of fun to watch the last details being addressed. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted October 17, 2019 #10 Share Posted October 17, 2019 19 minutes ago, msn123 said: We were on the same cruise. Varnishing was done twice, with reminders the night before...on days we were in a port. Sure, it could be a minor inconvenience, but there are certainly enough other places outside to sit and read or to watch a sunset. Kudos to the staff for accomplishing as much as they did with the rainy conditions for most of the drydock and greeting passengers with big smiles even though they must have been exhausted. So was there work still being done like hammering etc that was noted in the review ? Link to comment Share on other sites More sharing options...
Rare msn123 Posted October 17, 2019 #11 Share Posted October 17, 2019 There was construction going on some of the time and yes, it was loud, smelly and annoying. I guess I expected odds and ends to be done while we were on board. That said, there was more than expected because of the challenging dry dock weather so outside areas needed to be finished. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted October 17, 2019 #12 Share Posted October 17, 2019 Just now, msn123 said: There was construction going on some of the time and yes, it was loud, smelly and annoying. I guess I expected odds and ends to be done while we were on board. That said, there was more than expected because of the challenging dry dock weather so outside areas needed to be finished. too bad they did not just delay the cruise a couple of days but then more people would have been more upset 😉 I was going to book that cruise but after seeing it was coming out of drydock I did not plus the off gassing of new materials would have not been good for DH Would have been nice to see you again Lyn Link to comment Share on other sites More sharing options...
Tansy Mews Posted October 17, 2019 #13 Share Posted October 17, 2019 I see the message in the section on Panama Canal etc cruises and it says that the writer has only written this one review. Can that be right? I wish the writer had a signature line! https://www.cruisecritic.com/memberreviews/regions/panama-canal-cruises/ Frances Link to comment Share on other sites More sharing options...
Rare LHT28 Posted October 17, 2019 #14 Share Posted October 17, 2019 25 minutes ago, Tansy Mews said: I see the message in the section on Panama Canal etc cruises and it says that the writer has only written this one review. Can that be right? I wish the writer had a signature line! https://www.cruisecritic.com/memberreviews/regions/panama-canal-cruises/ Frances Many people only do 1 review Scroll through the other reviews many have just 1 review The other issue I have noticed is some people even though they are CC members post reviews under a different I.D. Link to comment Share on other sites More sharing options...
ABoatNerd Posted October 18, 2019 Author #15 Share Posted October 18, 2019 LHT28, good point about the off gassing impact, that is a no go for me. Seems the amount of work going on exceeded the normal amount of final clean up that happens after a typical dry dock. Not appropriate at all - Oceania would have been positioned to know the % completion rate a week or more before and been able to offer guests more suitable restitution. Link to comment Share on other sites More sharing options...
Rare ORV Posted October 18, 2019 #16 Share Posted October 18, 2019 1 hour ago, ABoatNerd said: LHT28, good point about the off gassing impact, that is a no go for me. Seems the amount of work going on exceeded the normal amount of final clean up that happens after a typical dry dock. Not appropriate at all - Oceania would have been positioned to know the % completion rate a week or more before and been able to offer guests more suitable restitution. Do you plan on cruising Oceania again? I thought they banned you. 1 Link to comment Share on other sites More sharing options...
ABoatNerd Posted October 18, 2019 Author #17 Share Posted October 18, 2019 Hi ORV. Heavens no, many of us received an apology for the poor behavior of the on board management. But not cruising lately, got myself a Porsche, so seeing North America - eating, drinking, sight seeing and golfing our way around the continent! Doing Porsche team racing too. Got tires instead of a propeller! Happy sailing. Link to comment Share on other sites More sharing options...
ropomo Posted October 18, 2019 #18 Share Posted October 18, 2019 On Regatta now, not defending the issues of the first cruise, but several possible factors may be (presentation yesterday about the refurbishment in the theater) that: at the last minute, the drydock had to be moved from Seattle to North Vancouver due to over half of the contractors were unable to secure US visas; and the weather during the overhaul was horrendous with only a couple days without torrential downpours. 2 Link to comment Share on other sites More sharing options...
Mura Posted October 19, 2019 #19 Share Posted October 19, 2019 (edited) It would seem to me that this situation would have severely impacted the plans, and they already had a cruise in place to leave on Date 1. Between a rock and a hard place? I suppose this could be an argument for not booking the first cruise after a drydock ... assuming that you know that fact! Edited October 19, 2019 by Mura afterthoughts Link to comment Share on other sites More sharing options...
Rare LHT28 Posted October 19, 2019 #20 Share Posted October 19, 2019 Sounds like the circumstances were different for the other 2 ships that have been done They had the same time frame allotted but I believe they were done in different places & not in Vancouver Either way it probably was not planned to have workers still onboard but cancelling the cruise or pushing it back would have created more issues JMO Link to comment Share on other sites More sharing options...
Rare Silver Spectre Posted October 19, 2019 #21 Share Posted October 19, 2019 Docked in Colon today Link to comment Share on other sites More sharing options...
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