cruisine21 Posted March 13, 2020 #1 Share Posted March 13, 2020 COVID-19 presents the most serious health risks to older individuals, the immunocompromised, and those with serious, underlying medical conditions. Therefore, effective Monday, March 16: a. Boarding will be denied to any person age 70 or older, unless the guest provides written verificationfrom a qualified treating physician that certifies the person has no severe, chronic medical condition and is fit to travel. b. Boarding will be denied to any person with a severe, chronic medical condition, including those specified by the CDC. Guests of all ages will be screened prior to boarding, regarding underlying health issues that may prevent them from sailing, i.e. chronic heart, lung, liver, or kidney disease, diabetes, HIV/AIDS, or cancer. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted March 13, 2020 #2 Share Posted March 13, 2020 Royal has just announced it has suspended cruising out of the US for 30 days. Link to comment Share on other sites More sharing options...
getting older slowly Posted March 14, 2020 #3 Share Posted March 14, 2020 My mum is going on Azamara on the 24th Sydney to Singapore... which is still go for launch..... I thought they might have had a no go for Singapore.... but it would disrupt the future cruises..... She has decided to go because, but she can cancel,,,, but does not are a refund.. only credit.... Which is no good..... as this was going to be her last cruise on Azamara..... So we will wait and see, as the ship is now coming back from Auckland to Sydney.. Cheers Don Link to comment Share on other sites More sharing options...
phoenixx Posted March 14, 2020 #4 Share Posted March 14, 2020 20 minutes ago, getting older slowly said: My mum is going on Azamara on the 24th Sydney to Singapore... which is still go for launch..... I thought they might have had a no go for Singapore.... but it would disrupt the future cruises..... She has decided to go because, but she can cancel,,,, but does not are a refund.. only credit.... Which is no good..... as this was going to be her last cruise on Azamara..... So we will wait and see, as the ship is now coming back from Auckland to Sydney.. Cheers Don Singapore is not allowing any Cruise ships in to port Link to comment Share on other sites More sharing options...
cruisine21 Posted March 14, 2020 Author #5 Share Posted March 14, 2020 There are reports of a lot of people on the Radiance today with chronic illnesses denied boarding Link to comment Share on other sites More sharing options...
The_Big_M Posted March 14, 2020 #6 Share Posted March 14, 2020 Why would there be so many with chronic illnesses boarding? Link to comment Share on other sites More sharing options...
cruisine21 Posted March 14, 2020 Author #7 Share Posted March 14, 2020 The cruise has now been cancelled as it was going to New Zealand Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted March 14, 2020 #8 Share Posted March 14, 2020 36 minutes ago, The_Big_M said: Why would there be so many with chronic illnesses boarding? People who have reported having asthma or diabetes were denied boarding, they would be considered chronic Link to comment Share on other sites More sharing options...
getting older slowly Posted March 14, 2020 #9 Share Posted March 14, 2020 4 hours ago, phoenixx said: Singapore is not allowing any Cruise ships in to port I have searched...... and nothing on Azamara last update on the 13th march or on Singapore closed to cruise ship but last news was dated the 9th of march. Will see on Monday... Cheers Don Link to comment Share on other sites More sharing options...
phoenixx Posted March 14, 2020 #10 Share Posted March 14, 2020 https://www.bloomberg.com/news/articles/2020-03-13/singapore-stops-cruise-visits-as-imported-virus-cases-mount 24 minutes ago, getting older slowly said: I have searched...... and nothing on Azamara last update on the 13th march or on Singapore closed to cruise ship but last news was dated the 9th of march. Will see on Monday... Cheers Don Link to comment Share on other sites More sharing options...
Ned49 Posted March 14, 2020 #11 Share Posted March 14, 2020 1 hour ago, The_Big_M said: Why would there be so many with chronic illnesses boarding? A chronic illness is type 2 diabetes, which even if well under control is still “chronic” most people over the age of 70 would have some form of chronic illness. Strange times indeed... only time before all cruises are grounded.. Link to comment Share on other sites More sharing options...
getting older slowly Posted March 14, 2020 #12 Share Posted March 14, 2020 6 minutes ago, phoenixx said: https://www.bloomberg.com/news/articles/2020-03-13/singapore-stops-cruise-visits-as-imported-virus-cases-mount Thank you very much for the link...... I see the Azamara Journey is in Akaroka so thus the end of the New Zealand cruise Slow run to Hobart maybe....... It is all happening time for a G&T Cheers Don 1 Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted March 14, 2020 #13 Share Posted March 14, 2020 16 minutes ago, Ned49 said: A chronic illness is type 2 diabetes, which even if well under control is still “chronic” most people over the age of 70 would have some form of chronic illness. Strange times indeed... only time before all cruises are grounded.. Even many under 70 . 2 Link to comment Share on other sites More sharing options...
possum52 Posted March 14, 2020 #14 Share Posted March 14, 2020 (edited) 14 minutes ago, MicCanberra said: Even many under 70 . Yep, I am a couple of years under 70 and have both asthma and type 2 diabetes. They are both well controlled and rarely use an asthma reliever and have never had a problem with my blood glucose readings. Leigh Edited March 14, 2020 by possum52 1 Link to comment Share on other sites More sharing options...
The_Big_M Posted March 14, 2020 #15 Share Posted March 14, 2020 5 hours ago, MicCanberra said: People who have reported having asthma or diabetes were denied boarding, they would be considered chronic Thanks, that would be a lot. Going to happen each cruise then.. if they continue to run them. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted March 14, 2020 #16 Share Posted March 14, 2020 Not sure if they will continue as they can really only do domestic cruises or cruises to nowhere. Link to comment Share on other sites More sharing options...
Kiwi Kruzer Posted March 15, 2020 #17 Share Posted March 15, 2020 Travel Insurance will be even harder to get now ,if at all ! 1 Link to comment Share on other sites More sharing options...
bazzaw Posted March 15, 2020 #18 Share Posted March 15, 2020 Maybe not even a bad idea for the future - I have seen with my own eyes people who should not have been on a cruise - they would be a danger to themselves and others if an emergency developed. I have also seen people who I could not believe could possibly have obtained travel insurance - except if they did not reveal their particular medical condition 1 Link to comment Share on other sites More sharing options...
NSWP Posted March 15, 2020 #19 Share Posted March 15, 2020 26 minutes ago, bazzaw said: Maybe not even a bad idea for the future - I have seen with my own eyes people who should not have been on a cruise - they would be a danger to themselves and others if an emergency developed. I have also seen people who I could not believe could possibly have obtained travel insurance - except if they did not reveal their particular medical condition A lot of geriatrics do the return cruises from Sydney, to NZ, the Pacific Islands etc, because there are no flights. Agreed, some should just not be on there, no way would I do a cruise booking if I were to be an imposition on someone else or if I could not walk up the gangway unaided. Sometimes you have to be cruel to be kind. Standby for incoming. Link to comment Share on other sites More sharing options...
Vader1111 Posted March 15, 2020 #20 Share Posted March 15, 2020 23 hours ago, The_Big_M said: Why would there be so many with chronic illnesses boarding? I was one of those denied boarding yesterday, because I have type 2 diabetes. I am aged 46, well under the 70yo age limit. Passengers on that Radiance cruise, like myself, were caught in a time trap. The COVID-19 policy changed 24 hours before departure, such that people with chronic diseases were no longer allowed to board. Passengers who were refused boarding would receive a full refund. Royal's full refund cancellation policy required 48 hours notice. This meant that in order to obtain a refund I had no choice but to front up to the terminal, knowing that I would be rejected. What happened at the OPT yesterday was completely unacceptable. Royal had updated their health questionnaires, but had no plan in place for the hundreds of passengers who were subsequently sent for "secondary screening" and denied boarding. Those passengers sent to the "secondary screening" line spent 3 hours or more, standing outside in the cold, with no seats, food or drink. Then when we were finally processed, the paperwork was handled by staff from the company which does the shore contracting. It was obviously cobbled together at the last minute, as the paperwork didn't even have the Royal Caribbean logo. Link to comment Share on other sites More sharing options...
NSWP Posted March 15, 2020 #21 Share Posted March 15, 2020 (edited) 2 minutes ago, Vader1111 said: I was one of those denied boarding yesterday, because I have type 2 diabetes. I am aged 46, well under the 70yo age limit. Passengers on that Radiance cruise, like myself, were caught in a time trap. The COVID-19 policy changed 24 hours before departure, such that people with chronic diseases were no longer allowed to board. Passengers who were refused boarding would receive a full refund. Royal's full refund cancellation policy required 48 hours notice. This meant that in order to obtain a refund I had no choice but to front up to the terminal, knowing that I would be rejected. What happened at the OPT yesterday was completely unacceptable. Royal had updated their health questionnaires, but had no plan in place for the hundreds of passengers who were subsequently sent for "secondary screening" and denied boarding. Those passengers sent to the "secondary screening" line spent 3 hours or more, standing outside in the cold, with no seats, food or drink. Then when we were finally processed, the paperwork was handled by staff from the company which does the shore contracting. It was obviously cobbled together at the last minute, as the paperwork didn't even have the Royal Caribbean logo. Real bad luck mate, you were the 'meat in the sandwich alright, sorry you missed your cruise. What incompetent processing by Royal Caribbean and its port agents. I am type 2 as well, plus a few other things but am 71 years young. My cruising career hath endeth. All the best. Edited March 15, 2020 by NSWP Link to comment Share on other sites More sharing options...
VK3DQ Posted March 15, 2020 #22 Share Posted March 15, 2020 Hi There I dont think I can get a medical certificate , will they take a note from my mum??/ John Link to comment Share on other sites More sharing options...
Aus Traveller Posted March 15, 2020 #23 Share Posted March 15, 2020 Just now, VK3DQ said: Hi There I dont think I can get a medical certificate , will they take a note from my mum??/ John Is she a doctor??😁 Link to comment Share on other sites More sharing options...
VK3DQ Posted March 15, 2020 #24 Share Posted March 15, 2020 Hi Folks Just to be awkward I have inquired in regards to a couple of bookings I have on Serenade of the seas in October 2020 and asked if the requirement for a medical certificate will be ongoing and if it is will those of us old and broken down wrecks who will be denied boarding be able to get our deposits / payments back regards John Link to comment Share on other sites More sharing options...
Aus Traveller Posted March 15, 2020 #25 Share Posted March 15, 2020 31 minutes ago, VK3DQ said: Hi Folks Just to be awkward I have inquired in regards to a couple of bookings I have on Serenade of the seas in October 2020 and asked if the requirement for a medical certificate will be ongoing and if it is will those of us old and broken down wrecks who will be denied boarding be able to get our deposits / payments back regards John You certainly should be able to get your deposits etc back if you are denied boarding, but maybe this requirement for a medical certificate is only a temporary requirement. After all, older and retired people make up a large part of the cruise ship passengers, particularly on longer cruises. Link to comment Share on other sites More sharing options...
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