StLouisCruisers Posted April 6, 2020 #251 Share Posted April 6, 2020 (edited) Thank you Bluesea321. And edited to add, thank you Captain Ricky. Edited April 6, 2020 by StLouisCruisers 1 Link to comment Share on other sites More sharing options...
Rare The-Inside-Cabin Posted April 13, 2020 #252 Share Posted April 13, 2020 I checked my mariner status and it has been updated to reflect all 128 days for both cruise days (determines your medal color) and cruise day credits (mariner status). 2 Link to comment Share on other sites More sharing options...
cruzingnut Posted April 14, 2020 Author #253 Share Posted April 14, 2020 20 hours ago, The-Inside-Cabin said: I checked my mariner status and it has been updated to reflect all 128 days for both cruise days (determines your medal color) and cruise day credits (mariner status). This was great that they did this! Linda R. Link to comment Share on other sites More sharing options...
bcummin Posted April 28, 2020 #254 Share Posted April 28, 2020 Has anyone heard anything from the Amsterdam WC passengers who boarded the Pacific Princess in Freemantle to sail to Los Angeles instead of flying? That ship arrived last week, and a lady made a nice posting on their roll call, but no mention of the Amsterdam passengers. Earlier in their roll call thread someone estimated there were three new passengers, but another thought it was more like three couples. Hopefully everyone has returned home safe and sound without catching the virus . Barbara Link to comment Share on other sites More sharing options...
Captain Ricky Posted May 6, 2020 #255 Share Posted May 6, 2020 On 4/6/2020 at 3:20 PM, StLouisCruisers said: I can't read unless I subscribe. Too bad. I don't subscribe but was able to access it. Try this, different source. https://www.thestreet.com/investing/saudi-arabia-takes-8-percent-stake-in-carnival-cruise?puc=minyanvill&cm_ven=MINYANVILL Link to comment Share on other sites More sharing options...
Captain Ricky Posted May 6, 2020 #256 Share Posted May 6, 2020 In case you missed it. https://www.cruiseindustrynews.com/cruise-news/22905-holland-america-cancels-all-2020-alaska-europe-and-canada-sailings.html?fbclid=IwAR1qKmOqB1Io5YnG_HWYwucVbPX_-trFSJfj2sP0-UsWZn_m1XNH2M3y4Xo Link to comment Share on other sites More sharing options...
Hygge! Posted May 6, 2020 #257 Share Posted May 6, 2020 Just saw that!! Anyone heard anything about the 2022 World Cruise? Link to comment Share on other sites More sharing options...
KirkNC Posted May 6, 2020 #258 Share Posted May 6, 2020 24 minutes ago, Hygge! said: Just saw that!! Anyone heard anything about the 2022 World Cruise? Don’t think that’s on the front burner right now. Link to comment Share on other sites More sharing options...
Captain Ricky Posted May 12, 2020 #259 Share Posted May 12, 2020 I wonder how this affects the future of long cruises on HAL https://www.cruiseindustrynews.com/cruise-news/22930-orlando-ashford-leaving-holland-america.html Link to comment Share on other sites More sharing options...
Hygge! Posted May 12, 2020 #260 Share Posted May 12, 2020 43 minutes ago, Captain Ricky said: I wonder how this affects the future of long cruises on HAL https://www.cruiseindustrynews.com/cruise-news/22930-orlando-ashford-leaving-holland-america.html Why does this announcement affect long cruises? This was our first “world” cruise and we are hooked! Link to comment Share on other sites More sharing options...
Captain Ricky Posted May 12, 2020 #261 Share Posted May 12, 2020 13 minutes ago, Hygge! said: Why does this announcement affect long cruises? This was our first “world” cruise and we are hooked! Looking at the way HAL is going, larger "Mid sized" ships designed for 7 day cruises or B2B cruises, The fact that longer cruises may not sell as much stuff than shorter cruises with more turnover, the design of the new ships. If there is a change in management they may decide to concentrate on the shorter cruises. Further, I would guess that some ships will not return to service in the mid term future. Will they be the older ships? If so that could also affect long term cruises. Hope they keep them because I too am hooked. Link to comment Share on other sites More sharing options...
cruzingnut Posted May 12, 2020 Author #262 Share Posted May 12, 2020 51 minutes ago, Captain Ricky said: Looking at the way HAL is going, larger "Mid sized" ships designed for 7 day cruises or B2B cruises, The fact that longer cruises may not sell as much stuff than shorter cruises with more turnover, the design of the new ships. If there is a change in management they may decide to concentrate on the shorter cruises. Further, I would guess that some ships will not return to service in the mid term future. Will they be the older ships? If so that could also affect long term cruises. Hope they keep them because I too am hooked. And this is why a merger between Seabourn (their president just resigned also) and HAL just might work. Use the smaller Seabourn ships for the longer cruises. Unless HAL makes smaller ships, in 10 years, they will be gone. The Amsterdam, for example, is 20 years old this year. HAL typically doesn't keep any ships longer than 30 years. The larger ships wouldn't be able to do anything resembling a world cruise (such as we know it) because they are too big to get into many places. Linda R. Link to comment Share on other sites More sharing options...
Captain Ricky Posted May 14, 2020 #263 Share Posted May 14, 2020 And now this. HAL lays off Seattle land based staff. https://www.seattletimes.com/business/local-business/seattle-based-holland-america-line-announces-2000-layoffs-other-measures-as-coronavirus-halts-cruise-sailings-worldwide/?utm_source=facebook&utm_medium=social&utm_campaign=article_inset_1.1&fbclid=IwAR30qGwIF-wY0ErqSB_YI1VcMYkiKcZkdLWFNhzD2i6T7TyrQq5ZfnPVB0o Link to comment Share on other sites More sharing options...
Captain Ricky Posted May 19, 2020 #264 Share Posted May 19, 2020 Some people on our cruise got post cruise surveys. We did not. I wrote to HAL and got the following reply. If you didn't get a survey and want one you may want to contact HAL. 📷 May 18, 2020 Mr. Richard McClear Mrs. Susan McClear Email: rich@mcclear.net RE: Case: 1-8474623051 Booking: Dear Mr. McClear: Thank you for contacting us regarding your sailing on ms Amsterdam. We understand that you would like to have a Guest Satisfaction Survey sent to you. Our system is set up to send a survey to each email address associated with a booking, and we regret if you did not receive one. We do value all guest comments and are happy to send you a mail-in survey; we simply ask that you complete the survey and return it to us using one of the methods listed below. Please be assured the information you submit will have equal value to the surveys that are sent electronically. Please return your completed survey to: Holland America Line Attn: Guest Relations 450 Third Ave West Seattle, WA 98119 Email: guestrelations@hollandamerica.com Fax: 206-905-8962 You may either reply to the questions on the attached PDF in the body of your e-mail reply, or each print out the form to fill in by hand and send scanned copies to us or mail the physical copies to our mailing address noted above. Please be advised that we are receiving a higher volume of guest communications and regretfully our response time is delayed. As such, kindly allow us sufficient time to review your comments with the attention and care they deserve, and you can expect a response in approximately 3-4 weeks. We sincerely apologize for any resulting inconvenience and greatly appreciate your patience during this time. Thank you again for contacting us with your inquiry, and we look forward to hearing from you. Sincerely, Ilene Barton Special Advisor Office of the President Link to comment Share on other sites More sharing options...
Horizon chaser 1957 Posted May 20, 2020 #265 Share Posted May 20, 2020 23 hours ago, Captain Ricky said: Some people on our cruise got post cruise surveys. We did not. I wrote to HAL and got the following reply. If you didn't get a survey and want one you may want to contact HAL. 📷 We also did not get a post cruise survey. Thanks for the heads up and the info. There are a few people who really stood out as deserving an atta boy on a survey! Link to comment Share on other sites More sharing options...
prescottbob Posted May 20, 2020 #266 Share Posted May 20, 2020 I can only surmise the ship with the situation changing constantly, the ‘survey’ would only provide an outlet for ‘anger management’ issues for the Perth disembarkation. And I speak of this only of the corporate management and NOT the on board staff. Capt. Jonathan & the ‘kids’ dealt with situation above & beyond & rather graciously IMO. The lack of guidance for those unfamiliar with making sudden changes / flights home arrangements on their own (unless they were under the umbrella of HAL’s insurance program or on board TA folks) I could see fairly negative surveys submitted. Heck, we had fun enjoying new ports and the good folks aboard on sea days. BTW, the Mrs. has a bag still aboard filled with knitting and artsy-cratftsy stuff. We figure it’s worth close to $1K insurance-wise, no? Besides, at this point, with all that is going on, what would a survey contribute to the future of HAL WC’s? No animosity here. JMHO whatever it might be worth (zero in most cases actually). Be well. Bob Link to comment Share on other sites More sharing options...
Rare TiogaCruiser Posted May 20, 2020 #267 Share Posted May 20, 2020 14 minutes ago, prescottbob said: BTW, the Mrs. has a bag still aboard filled with knitting and artsy-cratftsy stuff. We figure it’s worth close to $1K insurance-wise, no? Absolutely!😉 Link to comment Share on other sites More sharing options...
Captain Ricky Posted May 20, 2020 #268 Share Posted May 20, 2020 1 hour ago, prescottbob said: Besides, at this point, with all that is going on, what would a survey contribute to the future of HAL WC’s? No animosity here. JMHO whatever it might be worth (zero in most cases actually). Be well. Bob I take your point except that they sent it to some people and not others. That puzzles me. I want to take the survey to give a tip of the hat to on board staff that went above and beyond. I wonder it it went to our TA? I have sent a note to check. Link to comment Share on other sites More sharing options...
mrtrthompson Posted May 20, 2020 #269 Share Posted May 20, 2020 16 hours ago, Horizon chaser 1957 said: We also did not get a post cruise survey. Thanks for the heads up and the info. There are a few people who really stood out as deserving an atta boy on a survey! The survey we received was not a survey of your recent cruise experience, but what are you thinking about going forward. Are you willing to air travel to get to a port for a cruise? Are ports on this list you would not take a cruise from? They did give a space (2000 key strokes) for comments and that's where I addressed the current unknowns (where's my luggage) that will guide my decisions. My main response was the need for transparency and more communication vs silence. 1 Link to comment Share on other sites More sharing options...
KirkNC Posted May 20, 2020 #270 Share Posted May 20, 2020 Our TA told us today that we have received our FCC for the WC. We selected 50/50, no cash refund in sight yet and no expense reimbursement and of course no luggage. One step in the right direction. Link to comment Share on other sites More sharing options...
Rare The-Inside-Cabin Posted May 20, 2020 #271 Share Posted May 20, 2020 31 minutes ago, KirkNC said: Our TA told us today that we have received our FCC for the WC. We selected 50/50, no cash refund in sight yet and no expense reimbursement and of course no luggage. One step in the right direction. Can you confirm it was based on 100% of the base cruise fare? Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted May 20, 2020 #272 Share Posted May 20, 2020 Any one get the $1250 back yet ???? Link to comment Share on other sites More sharing options...
mame42 Posted May 20, 2020 #273 Share Posted May 20, 2020 35 minutes ago, Gail & Marty sailing away said: Any one get the $1250 back yet ???? I don't have a check in hand yet, but I had an email asking if I wanted a check or FCC. I asked for check. Link to comment Share on other sites More sharing options...
KirkNC Posted May 20, 2020 #274 Share Posted May 20, 2020 (edited) 2 hours ago, The-Inside-Cabin said: Can you confirm it was based on 100% of the base cruise fare? It was a few hundred short of 50% of 100% of our invoiced amount (pre port fees and taxes). Not sure why its a few hundred short but I imagine there was something they deducted. I have asked my TA to ask them for their calculation. One would think you would receive an email telling you it was available and how they calculated it. Truth be told someone probably did it on the back of a cocktail napkin. Edited May 20, 2020 by KirkNC 1 Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted May 20, 2020 #275 Share Posted May 20, 2020 (edited) 2 hours ago, KirkNC said: It was a few hundred short of 50% of 100% of our invoiced amount (pre port fees and taxes). Not sure why its a few hundred short but I imagine there was something they deducted. I have asked my TA to ask them for their calculation. One would think you would receive an email telling you it was available and how they calculated it. Truth be told someone probably did it on the back of a cocktail napkin. It might have to do with the 3% we got our"s as well today Edited May 20, 2020 by Gail & Marty sailing away Link to comment Share on other sites More sharing options...
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