mercury7289 Posted May 28, 2020 #2926 Share Posted May 28, 2020 13 minutes ago, RockyRose said: Think they have a refund raffle each day. Winning tickets have to finish in an O! Link to comment Share on other sites More sharing options...
RockyRose Posted May 28, 2020 #2927 Share Posted May 28, 2020 Yes definitely, I have a theory that they are paying out shorter cruises first as less to refund. Link to comment Share on other sites More sharing options...
mercury7289 Posted May 28, 2020 #2928 Share Posted May 28, 2020 3 minutes ago, RockyRose said: Yes definitely, I have a theory that they are paying out shorter cruises first as less to refund. Sorry, mine were 19 and 21 nights so it's back to the drawing board! Link to comment Share on other sites More sharing options...
No pager thank you Posted May 28, 2020 #2929 Share Posted May 28, 2020 My theory is that P&O are taking their IT lead from National Savings and Investment Premium Bonds... Escalating Random Cruise Numbers Including Everyone's delayed refund ERNIE The next draw is on 2nd June, good luck 😉 Link to comment Share on other sites More sharing options...
Adawn47 Posted May 28, 2020 #2930 Share Posted May 28, 2020 8 minutes ago, mercury7289 said: Sorry, mine were 19 and 21 nights so it's back to the drawing board! My friends cruise should have been on March 28th, cancelled by P&O the week before. She still hasn't received her refund but others on her cruise already have. There's no rhyme nor reason to P&O's mythical system. They're a law unto themselves. Avril Link to comment Share on other sites More sharing options...
staygulf Posted May 28, 2020 #2931 Share Posted May 28, 2020 I’ve sussed it. The refunds are being done in deck order across all ships. Link to comment Share on other sites More sharing options...
RockyRose Posted May 28, 2020 #2932 Share Posted May 28, 2020 Yes, when do they get to deck 8 on Arcadia Link to comment Share on other sites More sharing options...
terrierjohn Posted May 28, 2020 #2933 Share Posted May 28, 2020 3 hours ago, bobstheboy said: I should have been clearer, it's the same cruise, I was only due one refund. I trust you will be holding on to the excess for a similar period. 1 Link to comment Share on other sites More sharing options...
RockyRose Posted May 28, 2020 #2934 Share Posted May 28, 2020 We don’t do the lottery, but would probably stand more chance than getting our refund from P&O 1 Link to comment Share on other sites More sharing options...
SalisburyNick Posted May 28, 2020 #2935 Share Posted May 28, 2020 Have just received a cheque for my cancelled 22nd March cruise from P&O! They still owe me for excursions though. Need to find a bank now to pay it in. Haven't seen a cheque or been into a branch for about 10 years. 3 Link to comment Share on other sites More sharing options...
pete14 Posted May 28, 2020 #2936 Share Posted May 28, 2020 23 minutes ago, SalisburyNick said: Have just received a cheque for my cancelled 22nd March cruise from P&O! They still owe me for excursions though. Need to find a bank now to pay it in. Haven't seen a cheque or been into a branch for about 10 years. You can deposit money into many banks at a Post Office, provided you have a personalised paying in slip. 1 Link to comment Share on other sites More sharing options...
jeanlyon Posted May 28, 2020 #2937 Share Posted May 28, 2020 1 hour ago, RockyRose said: Yes, when do they get to deck 8 on Arcadia Already refunded for 19 night cruise on Arcadia on Deck 8 inside cabins, so it's not that. Link to comment Share on other sites More sharing options...
jeanlyon Posted May 28, 2020 #2938 Share Posted May 28, 2020 25 minutes ago, pete14 said: You can deposit money into many banks at a Post Office, provided you have a personalised paying in slip. Yes, our problem was didn't have a paying in slip. Haven't seen a cheque in years. Luckily they paid by BACS Link to comment Share on other sites More sharing options...
staygulf Posted May 28, 2020 #2939 Share Posted May 28, 2020 55 minutes ago, SalisburyNick said: Have just received a cheque for my cancelled 22nd March cruise from P&O! They still owe me for excursions though. Need to find a bank now to pay it in. Haven't seen a cheque or been into a branch for about 10 years. If you have a banking app on your phone for online banking you can pay it in on the phone Link to comment Share on other sites More sharing options...
SalisburyNick Posted May 28, 2020 #2940 Share Posted May 28, 2020 7 minutes ago, staygulf said: If you have a banking app on your phone for online banking you can pay it in on the phone Unfortunately, the Barclays app will only allow cheques of up to £500. Link to comment Share on other sites More sharing options...
RockyRose Posted May 28, 2020 #2941 Share Posted May 28, 2020 42 minutes ago, jeanlyon said: Already refunded for 19 night cruise on Arcadia on Deck 8 inside cabins, so it's not that. Like you say, no idea how they are doing the refunds, doesn’t make any sense. Link to comment Share on other sites More sharing options...
alpha whiskey Posted May 28, 2020 #2942 Share Posted May 28, 2020 Get-in-there!....Back of the net! Cheque received today! They think it's all over - it is now! (Applied 16 March for 28 March sailing) However, I will now be ramping up my efforts to gain a refund from MSC, for a 22 April cruise. No communication from them 🙄 Would just like to thank everyone who has shared their experiences, tips and advice on this thread. It has been really helpful and supportive. Good luck to everyone who is still waiting. Your turn will come, just hang on in there, and keep your foot on the pedal. 7 Link to comment Share on other sites More sharing options...
grapau27 Posted May 28, 2020 #2943 Share Posted May 28, 2020 1 hour ago, SalisburyNick said: Have just received a cheque for my cancelled 22nd March cruise from P&O! They still owe me for excursions though. Need to find a bank now to pay it in. Haven't seen a cheque or been into a branch for about 10 years. Congratulations although another 5 days credit for P&O before it clears. Link to comment Share on other sites More sharing options...
grapau27 Posted May 28, 2020 #2944 Share Posted May 28, 2020 12 minutes ago, alpha whiskey said: Get-in-there!....Back of the net! Cheque received today! They think it's all over - it is now! (Applied 16 March for 28 March sailing) However, I will now be ramping up my efforts to gain a refund from MSC, for a 22 April cruise. No communication from them 🙄 Would just like to thank everyone who has shared their experiences, tips and advice on this thread. It has been really helpful and supportive. Good luck to everyone who is still waiting. Your turn will come, just hang on in there, and keep your foot on the pedal. Great news, really happy for you. Link to comment Share on other sites More sharing options...
staygulf Posted May 28, 2020 #2945 Share Posted May 28, 2020 (edited) 43 minutes ago, SalisburyNick said: Unfortunately, the Barclays app will only allow cheques of up to £500. Didn’t realise that. My Barclays app says £1,000 but still not enough . Edited May 28, 2020 by staygulf Link to comment Share on other sites More sharing options...
grapau27 Posted May 28, 2020 #2946 Share Posted May 28, 2020 58 minutes ago, jeanlyon said: Yes, our problem was didn't have a paying in slip. Haven't seen a cheque in years. Luckily they paid by BACS Strange how they are now sending cheques although with post and clearing it could add 7 days credit for P&O. Next excuse will be that they have run out of cheques.💷 Link to comment Share on other sites More sharing options...
smj777 Posted May 28, 2020 #2947 Share Posted May 28, 2020 4 hours ago, wowzz said: Well, it's about time my ticket got picked ! I got a reply from P&O when I complained that I was still waiting for my refund. They said that every day they put all the cancelled cruise payment requests in a large hat and draw out 100, which they refund. They said any passengers who complain won't even have their requests go in the hat. So there! Link to comment Share on other sites More sharing options...
PandNo Refund Posted May 28, 2020 #2948 Share Posted May 28, 2020 You guys receiving cheques... are you all TA customers? Link to comment Share on other sites More sharing options...
RockyRose Posted May 28, 2020 #2949 Share Posted May 28, 2020 19 minutes ago, grapau27 said: Great news, really happy for you. Me too, Yipee just checked our bank account and we have won today’s P&O raffle, still awaiting deposit on credit card and shore excursions booked, but at least balance has been returned, only taken them, — days. 5 Link to comment Share on other sites More sharing options...
staygulf Posted May 28, 2020 #2950 Share Posted May 28, 2020 1 hour ago, jeanlyon said: Already refunded for 19 night cruise on Arcadia on Deck 8 inside cabins, so it's not that. Jean, it was a JOKE. Referencing the embarkation procedure. Link to comment Share on other sites More sharing options...
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