Jobeth66 Posted December 24, 2020 #1 Share Posted December 24, 2020 The Forums App on Android (at least, I don't have any Apple products so I can't speak to that) is totally and completely broken. Every time I try to log in I get an error that says "Network Error, please try again later (get_config)" and the App closes, or else I get the same error but at the end it says (get_forum | Cruise Critic) and it stays on a blue screen within the app. I've tried uninstalling and reinstalling and that hasn't fixed it, and it's been like this for a long time now, and I see a lot of complaints on the Play store page for the app of the same thing. Any word on when this will be fixed? I know the forums are mobile friendly, but reading in a browser window on my small phone screen is not nearly as nice as the way the forum works in the app when the app works. Thanks! Link to comment Share on other sites More sharing options...
Rare gnome12 Posted December 24, 2020 #2 Share Posted December 24, 2020 The Forums apps, both Android and iOS have been broken for a while now. For the moment, you have to use a mobile browser. Link to comment Share on other sites More sharing options...
1025cruise Posted December 24, 2020 #3 Share Posted December 24, 2020 Please see top sticky in this forum. Link to comment Share on other sites More sharing options...
Jobeth66 Posted December 24, 2020 Author #4 Share Posted December 24, 2020 8 minutes ago, 1025cruise said: Please see top sticky in this forum. Yeah, I saw that but it said 'Tapatalk', which I don't use - and it is also 60 days old and says the app will be down 'for a few weeks. So I wasn't sure if it was applicable. 🙂 Link to comment Share on other sites More sharing options...
Charles4515 Posted December 25, 2020 #5 Share Posted December 25, 2020 (edited) 6 hours ago, Jobeth66 said: Yeah, I saw that but it said 'Tapatalk', which I don't use - and it is also 60 days old and says the app will be down 'for a few weeks. So I wasn't sure if it was applicable. 🙂 It is confusing but The Forums App is the Cruise Critic App. The Cruise Critic or Forums App are branded subsets of the Tapatalk App.To connect with the forum software that Cruise Critic is using those third party apps require a plug in. Apparently an update to the forum software a couple of months broke the plug in. I am a fan of the mobile apps, the Forums App and Tapatalk and like you don't like the touted mobile browser experience. I don't think the mobile browser of this forum software is very good. However since I am pretty locked down at home and don't tracel because of Covid using a computer or iPad has been sufficient. I simply don't log in to Cruise Critic on my phone. When we can travel again though that will be a pita since I leave my computer at home when traveling. Edited December 25, 2020 by Charles4515 Link to comment Share on other sites More sharing options...
Rare Host Kat Posted December 25, 2020 #6 Share Posted December 25, 2020 9 hours ago, Jobeth66 said: Any word on when this will be fixed? @Jobeth66 Howdy!! For questions and concerns regarding the situation as mentioned in the top sticky in this forum, Jenn asks for emails. Please send your email to help@cruisecritic.com from your Cruise Critic email address of record. Be sure to mention your member name. Happy sails, Host Kat Link to comment Share on other sites More sharing options...
JennysUncle Posted January 27, 2021 #7 Share Posted January 27, 2021 CC Help Jenn posted in October that they knew the Android CC App was broken and were working on a solution. Is there any idea when this will be fixed ? Link to comment Share on other sites More sharing options...
CC Help Jenn Posted January 27, 2021 #8 Share Posted January 27, 2021 Hi There! No known date at the moment but the developer is working on it. Link to comment Share on other sites More sharing options...
JennysUncle Posted January 28, 2021 #9 Share Posted January 28, 2021 Gee, I had been thinking that the developer must have been furloughed because of the Covid shutdowns. It must be a mighty hard problem to solve if the developer has really been working on it for at least four months without success. 🤔 Link to comment Share on other sites More sharing options...
Rare broberts Posted January 29, 2021 #10 Share Posted January 29, 2021 14 hours ago, JennysUncle said: Gee, I had been thinking that the developer must have been furloughed because of the Covid shutdowns. It must be a mighty hard problem to solve if the developer has really been working on it for at least four months without success. 🤔 I imagine there is more than one thing on the to do list. Link to comment Share on other sites More sharing options...
JennysUncle Posted January 29, 2021 #11 Share Posted January 29, 2021 That's obvious. I was hoping to elicit some sense of the priority of fixing the CC App. Presumably if there is a queue there is some measure of where we fit. I worked in software development, I know that critical jobs move to the front. But our host should be able to get an estimate of the schedule. Link to comment Share on other sites More sharing options...
1025cruise Posted January 30, 2021 #12 Share Posted January 30, 2021 The apps are written by a third party I believe. I believe it is similar to the Tapatalk app. Link to comment Share on other sites More sharing options...
Charles4515 Posted February 8, 2021 #13 Share Posted February 8, 2021 On 1/29/2021 at 1:35 PM, JennysUncle said: That's obvious. I was hoping to elicit some sense of the priority of fixing the CC App. Presumably if there is a queue there is some measure of where we fit. I worked in software development, I know that critical jobs move to the front. But our host should be able to get an estimate of the schedule. Cruise Critic can not give an estimate as they are not the developer of either their forum software nor are they the developer of the The Forums app. An updated plug in written by the thirds party app develper is required for the latest version of the Invision forum software to work with the app. It has been months and no update. Link to comment Share on other sites More sharing options...
Rare Host Kat Posted February 8, 2021 #14 Share Posted February 8, 2021 FYI to all, In case you missed it, please see the following post #2 by LauraS in Jenn's pinned thread that appears at the top on the first page of this forum: 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now