Why am I not receiving special offers?

[Calnev1]

15 minutes ago, audcc77 said:

I’m not sure but we have several booked and still had offers coming.  I lost a lot in the casino last time so maybe that’s why. 🤔

 

As I’m sitting there losing, I’m thinking to myself “Oh, I have all this extra money from paying for my cabin at such a reduced rate.”  😏

If you are a big donator to the casino I think you will get casino offers no matter what your future cruise schedule looks like! 🙂  

[kdr69]

On 3/30/2022 at 3:40 PM, Calnev1 said:

This makes business sense to  me.   Why should a cruise line offer big discounts to people who have already booked multiple future cruises at high(er) rates?

 

My own personal experience backs this up.  We have cruised on three different Carnival Corporation cruise lines:  Princess, Carnival, and Holland America.  And when we have sailed in the past with them we have gambled about the same on all of them.

 

1.  We have spent the most $$$ booking future cruises with Princess.  Yet we get no casino offers with them all.

 

2.  We have also booked shorter, future cruises on Carnival cruise ships.  We occasionally get casino offers from Carnival, but the only good ones are for Australia, which do not overlap at all with the domestic cruises we have already booked on Carnival.

 

3. We sailed Holland America a couple of times a few years ago, and then stopped.  But wow, the casino offers we are getting from them now are awesome!  Free balcony rooms on two week cruises, can’t beat that.

 

Bottom line, if you expect they will award your “loyalty" to their cruise line with great cruise deals, think again!

Not my experience at all,  Im booked into 2024 and the offers keep coming.  Have 10 offers in my inbox now with 2 being Premier offers.

[Calnev1]

1 minute ago, kdr69 said:

Not my experience at all,  Im booked into 2024 and the offers keep coming.  Have 10 offers in my inbox now with 2 being Premier offers.

I am curious - when  you get a casino offer do you cancel your future cruise booked at a higher rate and use the casino offer instead?

[firefly333]

On 3/30/2022 at 3:22 PM, Moviela said:

May I suggest you first clear the cache on your browser. Then consider using Chrome to browse the Carnival site. If you use a VPN, turn it off. 

 

When you log in make sure the first page greets you by name, and shows "logged in." Then click on the little red flag at the top of the page that says "Today's Deals" 

 

That page should greet you by name AND show your VIFP number in the box. If not type it in and press the red button under it. If the number is in the box, simply scroll down to see the deals. 

 

Show some interest by opting in to receive Emails. When you receive an Email, at least open it. They know when Email is simply deleted. Make sure Carnival is in your "good guy" list to prevent it being sent to spam.

Lol I've also been advised to do the opposite. Dont book and dont look at offers and then I might get better offers if they see I'm not looking all the time. 

 

Now that I have dream booked so far out, might impact getting new offers. I got nothing last week I'd book, saw nov jubilee which is a conflict, no other dates on sale. I'd also book another 14 day but  ot at current rates. 

 

Carnival has been pushing me since the restart to book other less expensive lines.

[pe4all]

10 minutes ago, Calnev1 said:

I am curious - when  you get a casino offer do you cancel your future cruise booked at a higher rate and use the casino offer instead?

I have done this a few times.  I booked a cruise, and then Carnival added it as a premier cruise, or another casino offer.  I called my pvp and she changed it - no problem.

[jerseygirlinAZ]

I guess it all depends on what our definitions are of "a lot," lol.  I think $2k on a three-day cruise qualifies, but I guess I could be wrong.  (Yeah, not my finest moment, lol.)

[Hoosierpop]

All my really good deals are casino driven. It would be interesting to know how carnival decides who gets the various deals (ultra, premier, jackpot, hot streak, etc). I don’t think having cruises booked is a big part of it because I pretty much have cruises booked all the time.

[audcc77]

29 minutes ago, jerseygirlinAZ said:

I guess it all depends on what our definitions are of "a lot," lol.  I think $2k on a three-day cruise qualifies, but I guess I could be wrong.  (Yeah, not my finest moment, lol.)

Yikes!  I only lost $1500 on a 5 day. Yeah, definitely have a bit of regret afterward. 
That $120 pp balcony cost a little more than anticipated 😏

[Elaine5715]

On 3/30/2022 at 5:40 PM, Calnev1 said:

This makes business sense to  me.   Why should a cruise line offer big discounts to people who have already booked multiple future cruises at high(er) rates?

 

My own personal experience backs this up.  We have cruised on three different Carnival Corporation cruise lines:  Princess, Carnival, and Holland America.  And when we have sailed in the past with them we have gambled about the same on all of them.

 

1.  We have spent the most $$$ booking future cruises with Princess.  Yet we get no casino offers with them all.

 

2.  We have also booked shorter, future cruises on Carnival cruise ships.  We occasionally get casino offers from Carnival, but the only good ones are for Australia, which do not overlap at all with the domestic cruises we have already booked on Carnival.

 

3. We sailed Holland America a couple of times a few years ago, and then stopped.  But wow, the casino offers we are getting from them now are awesome!  Free balcony rooms on two week cruises, can’t beat that.

 

Bottom line, if you expect they will award your “loyalty" to their cruise line with great cruise deals, think again!

Has not been my experience at all.  I have 4 cruises booked and am still getting killer deals.  I have also opted into receiving information from both Carnival  and Ocean Players Club

[Elaine5715]

1 hour ago, Calnev1 said:

I am curious - when  you get a casino offer do you cancel your future cruise booked at a higher rate and use the casino offer instead?

Depends on the offer.  Sometimes the offer comes with FunPlay but the cruise fare is higher

[Lee Cruiser]

1 hour ago, Calnev1 said:

I am curious - when  you get a casino offer do you cancel your future cruise booked at a higher rate and use the casino offer instead?

We don't gamble, so we don't get casino offers.  However, when we got the 50% off offer earlier in March we did cancel our Mardi Gras cruise for next April and rebooked under the discount rate.  Even with losing $100 of the deposit, $100 in onboard credit and probably not getting the $100 in stockholders credit, we still saved over $700.  That's really not even a question in my opinion.

[1kaper]

4 minutes ago, Elaine5715 said:

Has not been my experience at all.  I have 4 cruises booked and am still getting killer deals.  I have also opted into receiving information from both Carnival  and Ocean Players Club

I fear I may have messed this up.  

I played at the casino for the first time my last cruise.  I am not sure I signed up for the Players Club though.  I did use my S&S. 

How do I do this?

 

[tallnthensome]

2 hours ago, firefly333 said:

Carnival has been pushing me since the restart to book other less expensive lines.

Just curious as to which lines you find cheaper than Carnival as I find none of them besides MSC is cheaper than Carnival right now and I'm booked with them too. 

[kdr69]

2 hours ago, Calnev1 said:

I am curious - when  you get a casino offer do you cancel your future cruise booked at a higher rate and use the casino offer instead?

All my offers already are Casino Offers cant seem to get anything else lol but no the rates havent been enough to cancel one for the other.

[kdr69]

1 hour ago, 1kaper said:

I fear I may have messed this up.  

I played at the casino for the first time my last cruise.  I am not sure I signed up for the Players Club though.  I did use my S&S. 

How do I do this?

 

You can sign up online at Carnival Players club

[firefly333]

8 minutes ago, tallnthensome said:

Just curious as to which lines you find cheaper than Carnival as I find none of them besides MSC is cheaper than Carnival right now and I'm booked with them too. 

I booked 2 inside balconys under $1200 including fees and taxes b2b. About the same as a deck 1 inside on jubilee costs for the same 7 days the same week. My aft corner balcony on liberty was around 750, I have pictures, a hard to get cabin. And about 500ish for a inside promenade view. Just got off last Sunday b2b. Both include 150 obc and all fees and taxes. I did post a year or so ago about incredible lift and shifts. You could pay for a lesser ship, a year ago majesty, jewel etc and then lift and shift to more expensive cruises. 

 

I finished my lift and shifts last sunday. I added grandeur a few months ago. The 4 legs run from 309 to 390, 2 at 374 including fees and taxes. 3 have 150 obc. The 4 may dates in my signature. 

 

The 2 harmony dates balconys I think were 1181 and 1199 with taxes and fees. Jubilee starts over that with fees and taxes same dates. 

 

The 1A cabin I did on vista last sept cost almost $900. Single bed. I could have done a balcony on independence same date for less but vista was already booked.

 

After sept rcl will give me a 25% off any cabin any ship except holidays solo discount, when I hit 340 pts .. only because I get a extra solo pt on rcl and double pts most of this year. Actually is 50% off 2nd fare but works out to 25% off. I do get a diamond plus balcony discount on rcl already is why balconys are cheaper too. 

 

People always post perks dont matter to them, but getting $225 diamond plus balcony discount to me matters. Also 5 free daily drinks and 2 days free wifi each leg and I pick a amenity like a free bottle of wine. Free professional photo. Etc. Bogo pay restaurants. 

 

So by sept, it's going to be a bigger price difference for me to book carnival. They are just priced too high compared to what I can book for. I book whichever has the best price. 

[firefly333]

23 minutes ago, tallnthensome said:

Just curious as to which lines you find cheaper than Carnival as I find none of them besides MSC is cheaper than Carnival right now and I'm booked with them too. 

I did post and try and talk people into lift and shift rcl offered and double pts. Book a cheap ship and lift it to a year later. Now a year later thise rates from covid look very good. Plus so many made diamond in 1 or 2 cruises. I got 28 loyalty pts for each week .. or I'd never have made 340 on rcl this fast. Perks do matter when they are dollars off.

[jerseygirlinAZ]

2 hours ago, audcc77 said:

Yikes!  I only lost $1500 on a 5 day. Yeah, definitely have a bit of regret afterward. 
That $120 pp balcony cost a little more than anticipated 😏

 Lol, I hear ya!  What can I say?  I don't get out much.  🙂

[Eli_6]

Same here. I was getting amazing offers for awhile. I booked a few and now nothing.  Other than Australia.  

[1kaper]

2 minutes ago, Eli_6 said:

Same here. I was getting amazing offers for awhile. I booked a few and now nothing.  Other than Australia.  

That’s a bummer.

 

My husband currently has a couple good offers but only for booking up to February of next year. We would prefer March. 
I was hoping he’d get some in the future for then. 
 

we just got off on Sunday. He had these offers before we sailed. 

Edited April 5, 2022 by 1kaper

[satbeachbill]

I can't figure out why we started getting incredible offers. Nothing to do with casino offers. We don't gamble. After disembarking our cruise in Feb, we have received a dozen crazy cheap offers. Never have in the past.

Picked up an 8 day cruise Eastern Caribbean for $220 pp plus fees, plus $100 OBC pp. That nets out to $110 apiece.

Had an Australian offer at $23 inside cabin plus fees. Had to decline when the airfare turned out to be $5200 r/t.

 

 

Edited April 8, 2022 by satbeachbill

[Pyxie]

On 3/30/2022 at 2:28 PM, ypcat said:

Because you are already cruising with them without offers, it is not in their interest to give you one. Take business elsewhere and then they will probably try to lure you back with deals. Had the same thing happen with Disney when the kids were younger. Go at least once a year, and only get the general public deals. Stop going for a couple of years, and the special offers start coming in.

 

I'm not sure that's completely accurate though. We've cruised twice within the last 12 months (which is more than we ever have before the shutdown) and I'm getting all kinds of very lucrative offers. My husband has been getting casino deals, and he does gamble, but not a ton. I don't gamble at all and they aren't trying to lure me back but I've gotten some amazing offers lately, including $35 Alaskan cruises.

[smwg]

My great offer for Alaska came as "BINGO" written on the offer.  Well, my mom and I just got back from a Bahama cruise (March 26 - 31) and we do not gamble at the casino, but played ONE game of Bingo on the last day of the cruise.  I can only assume that is why we BOTH got "BINGO" deals offers on Thursday to cruise to Alaska RT Seattle for $35.  Now, it did end up costing more, because we decided to do it in June, but still got a fantastic deal we couldn't pass up on (Balcony $155 Plus $200 OBC).  We also have Delta airlines certificates that have been sitting in our account since 2020 waiting to be used, so it is a win for us!  All because of, what I believe was,  playing one game of Bingo. 🙂 

[Joebucks]

Let's not forget what the offers are. They are marketing. They are not entitlement or loyalty payments to you. They are for whatever the marketing department sees as an opportunity to drive more business. For whatever reason (perhaps even an oversight) they did not feel like marketing towards you/your segment at this time was their biggest focus.