$400 Freeplay@cage??

[Daniel A]

I just booked a sailing in 2024 and this is showing up in my Cruise Personalizer: *** **** $400 Freeplay@cage  Does anybody know what this means?  Am I getting a $400 credit to use in the Casino?  ( I deleted the seven letters and digit that appears before the $400.  I don't know if that's a redemption code of some sort.)

 

Thanks in advance.

 

[negn]

I got that too and am unsure what it is.  Free play (at casino) is loaded onto your medallion and I have that too.  This is something separate

[tompeter]

It may say at the cage because you have to tell cashier whether you want for slots or chips  for the tables.

[CineGraphic]

Yep, go to the cashier. They'll ask you if you want to use it for slots or table games.

[Daniel A]

5 minutes ago, CineGraphic said:

Yep, go to the cashier. They'll ask you if you want to use it for slots or table games.

I knew you would know the answer!  Can you divide it up between slots and table games?  Also, this is on top of the OBC I'm getting?  

[azbirdmom]

That is very strange.  Mine usually show as they are in the screenshot below.  If you play slots, the free play should be on the machine when you log in.  If they aren't or if you want to play table games, go to the cashier.  Would recommend that you take along the documentation about the $400 on the off chance that the casino doesn't know about it.  Yup, it happens!

 

[Daniel A]

6 minutes ago, azbirdmom said:

That is very strange.  Mine usually show as they are in the screenshot below.  If you play slots, the free play should be on the machine when you log in.  If they aren't or if you want to play table games, go to the cashier.  Would recommend that you take along the documentation about the $400 on the off chance that the casino doesn't know about it.  Yup, it happens!

 

Thanks, that page is already printed and in the folder for this cruise!  

[CineGraphic]

30 minutes ago, Daniel A said:

I knew you would know the answer!  Can you divide it up between slots and table games?  Also, this is on top of the OBC I'm getting?  

 

Cannot be split.

For table games they give you special chips that can only be played, not cashed in.

You'll be paid off in normal chips.

 

This should be in addition to any OBC who already have.

I'm assuming that the OBC is showing up in your cruise summary as well.

 

Are you saying that they added this to an existing reservation?

If so, Mazel Tov!

[Cruise Raider]

In our experience, we just had to go to the casino cage to have the freeplay applied to our account.  It’s super quick and simple.  When you go to the machine to transfer the money to the machine, just choose the amount of freeplay you want to play.  I’m not exactly sure how it works at the tables, though but I’m sure it’s not too difficult.  
And yes, this is in addition to your other OBC.  Very nice .. congrats!  

[Daniel A]

1 hour ago, CineGraphic said:

Are you saying that they added this to an existing reservation?

If so, Mazel Tov!

No, I booked this cruise yesterday.  I didn't even know I was going to get this Freeplay at all.  I just happened to come across it as I was reviewing the new booking in the Cruise Personalizer.  Nice surprise!

 

I wonder if this was also available to me for my cruise last January and I missed it...

Edited August 24, 2022 by Daniel A

[CineGraphic]

10 minutes ago, Daniel A said:

No, I booked this cruise yesterday.  I didn't even know I was going to get this Freeplay at all.  I just happened to come across it as I was reviewing the new booking in the Cruise Personalizer.  Nice surprise!

 

For future bookings,  look at your account on Princess.com. and click on "Onboard Credits".

You should be able to see any casino free-play promotions attached to your account.

They usually show up there before they even email you an offer.

Edited August 24, 2022 by CineGraphic

[JF - retired RRT]

12 minutes ago, Daniel A said:

No, I booked this cruise yesterday.  I didn't even know I was going to get this Freeplay at all.  I just happened to come across it as I was reviewing the new booking in the Cruise Personalizer.  Nice surprise!

 

I wonder if this was also available to me for my cruise last January and I missed it...

Princess booking or a TA?

[Daniel A]

10 minutes ago, JF - retired RRT said:

Princess booking or a TA?

I booked through Princess and I am transferring to my TA.

 

12 minutes ago, CineGraphic said:

 

For future bookings,  look at your account on Princess.com. and click on "Onboard Credits".

You should be able to see any casino free-play promotions attached to your account.

They usually show up there before they even email you an offer.

The $100 Casino promotion credit and my FCD OBC show on that page.  I just discovered my Freeplay by accident when I was looking at the Onboard Activity Reservations Tab and the Freeplay showed up at the bottom of that page.

 

It was like reaching into the pocket of a coat I hadn't worn for a while and finding some cash I had left in there!  🤑

Edited August 24, 2022 by Daniel A

[cruisequeen4ever]

Thank you for the tip to check in My Princess. I don’t have any unfortunately, but at least I know where to check now. 

[ExploringTheGlobe]

I have that on one of my cruises as well.  It is only showing up on the "onboard services" tab but not on the "travel summary" nor in my "onboard credits" page. 

[jwattle]

1 hour ago, ExploringTheGlobe said:

I have that on one of my cruises as well.  It is only showing up on the "onboard services" tab but not on the "travel summary" nor in my "onboard credits" page. 

Mine too; when I called, the rep couldn't see it, neither could the casino department. They could only see the ones in the "future credits". My cruise is sailing later than those expire, so that's not it, but I printed the onboard services page, and am hoping that it's good enough; if not, no harm no foul; maybe something else will pop up before the cruise. 🙂

[Daniel A]

7 minutes ago, jwattle said:

Mine too; when I called, the rep couldn't see it, neither could the casino department. They could only see the ones in the "future credits". My cruise is sailing later than those expire, so that's not it, but I printed the onboard services page, and am hoping that it's good enough; if not, no harm no foul; maybe something else will pop up before the cruise. 🙂

Did you find Freeplay on the onboard services page?  I hope so.

[jwattle]

2 hours ago, Daniel A said:

Did you find Freeplay on the onboard services page?  I hope so.

I did! 🙂

[Shelly97060]

2 hours ago, jwattle said:

Edited August 24, 2022 by Shelly97060
Sorry posted in error 😄

[Perky1]

9 hours ago, Daniel A said:

I just booked a sailing in 2024 and this is showing up in my Cruise Personalizer: *** **** $400 Freeplay@cage  Does anybody know what this means?  Am I getting a $400 credit to use in the Casino?  ( I deleted the seven letters and digit that appears before the $400.  I don't know if that's a redemption code of some sort.)

 

Thanks in advance.

 

Did you book thru a travel agent or direct with Princess?

[Daniel A]

25 minutes ago, Perky1 said:

Did you book thru a travel agent or direct with Princess?

See my prior post at #13 in this thread...  I booked directly with Princess, and I am having the booking transferred over to my TA.  YMMV.

[Daniel A]

1 hour ago, jwattle said:

I did! 🙂

I hope I was able to help you find it.  Did you know you were getting it beforehand?

[jwattle]

I didn't, and nobody at Princess seems to see it, but I'm good with it; it's right there on my Onboard services 🥂

[azbirdmom]

1 hour ago, jwattle said:

I didn't, and nobody at Princess seems to see it, but I'm good with it; it's right there on my Onboard services 🥂

 

The amount applied to the cruise also shows up on the Travel Summary.

[Papa Yoda]

If I recall correctly, about freeplay table chips:  If you win they take the freeplay chip.  I.e. bet $10 freeplay chip, win, they pay $10 then take the freeplay chip away.  On slots, if you play $10 freeplay and win you still have the $10 freeplay.  I may be wrong but that's what I remember.