choochella Posted September 10, 2022 #1 Share Posted September 10, 2022 So, just curious. It used to be you could ask for an upgrade, or for a nominal fee, once onboard. With the new move up program, I wonder if that is still feasible? Has anyone tried lately? Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted September 10, 2022 #2 Share Posted September 10, 2022 Usually upgrades are awarded via the moveup program and occasionally on a gratis basis. Most of the Gratis Upgrades have gone away with near to capacity bookings. Not sure about nominal fee. They do often offer upgrades to those who have been put on a waiting list. Usually they are not awarded until the second day. I recently asked about an empty RS that I had not won a fairly strong move up bid on. I was told that I could upgrade for $2,800 pp which put it higher than if I had purchased it on the open market. I declined and the ship sailed with the room empty. The call us up to the Revenue Manager and this one was being greedy. Link to comment Share on other sites More sharing options...
Rare crusinthrough Posted September 11, 2022 #3 Share Posted September 11, 2022 This was possible after restart when ships were not sailing near or at capacity. As capacity has increased, I have not heard of any onboard upgrades. Link to comment Share on other sites More sharing options...
MR_T Posted September 11, 2022 #4 Share Posted September 11, 2022 We did this last September and although the ship was only at around 20% capacity we got the last sky suite available for what they said was a fixed price upgrade of $800pp for the cruise. Standard varanda - S1 suite on Apex! Link to comment Share on other sites More sharing options...
Chanbre Posted September 11, 2022 #5 Share Posted September 11, 2022 In September 2021 we got an upgrade from Sunset Veranda to Aqua soon after boarding the Silhouette in Southhampton. The ship was nowhere near full. We boarded and dropped our bags in our booked cabin. Then we had a conversation with Guest Services and arranged the upgrade. There was a charge for the upgrage, I forget how much but we thought it reasonable. I think they had more than one Aqua cabin available so were happy to let us choose another, but we liked the first one they offered. Link to comment Share on other sites More sharing options...
wineoclock Posted September 11, 2022 #6 Share Posted September 11, 2022 I would imagine it would depend how fill the ship was & the price of upgrade! Link to comment Share on other sites More sharing options...
drakes2 Posted September 11, 2022 #7 Share Posted September 11, 2022 1 minute ago, wineoclock said: I would imagine it would depend how fill the ship was & the price of upgrade! I was recently on an 11 night cruise on the Eclipse to Hawaii a and booked an inside cabin. Shortly after I got to my cabin my attendant came in to say I was being moved but did not know why. Apparently guest relations moved me to a balcony great unobstructed view on deck 10 at no additional charge. First time its happened to me. 8 Link to comment Share on other sites More sharing options...
Rare Caroldoll Posted September 11, 2022 #8 Share Posted September 11, 2022 I am praying for an upgrade and personally do not care how much it costs. I will be hurrying down to Guest Services when I board if that is how it is done. I have used the Move Up program and have called and my agent has called. They are telling me the Revenue Manager will look at it two days before the ship sails. However, there may be a no-show. Hoping! Link to comment Share on other sites More sharing options...
phoenix_dream Posted September 11, 2022 #9 Share Posted September 11, 2022 1 hour ago, drakes2 said: I was recently on an 11 night cruise on the Eclipse to Hawaii a and booked an inside cabin. Shortly after I got to my cabin my attendant came in to say I was being moved but did not know why. Apparently guest relations moved me to a balcony great unobstructed view on deck 10 at no additional charge. First time its happened to me. It is likely that they moved you to use your original room as a quarantine cabin. Link to comment Share on other sites More sharing options...
phoenix_dream Posted September 11, 2022 #10 Share Posted September 11, 2022 To the OP's original question - it is not likely you can secure an upgrade onboard, and the higher the cabin category the lower the odds. Many ships are sailing full or close to it recently. This makes the move up onboard possibility much, much different than it was maybe 6-9 months ago. First choice will go to people who made MoveUp offers. Until a week or so ago, testing pre-cruise probably caused a certain number of last minute cancels which may have freed up cabins. Since for most cruises testing has ended that number will fall. There may still be some last minute cancels for people who got sick at the last minute but certainly a lesser number. So is it likely? Probably not, especially the higher level the cabin. But does it hurt to ask? Depends on how disappointed you will be if you get turned down. 1 Link to comment Share on other sites More sharing options...
drakes2 Posted September 11, 2022 #11 Share Posted September 11, 2022 26 minutes ago, phoenix_dream said: It is likely that they moved you to use your original room as a quarantine cabin. 26 minutes ago, phoenix_dream said: It is likely that they moved you to use your original room as a quarantine cabin. I always thought quarantine cabins were not inside cabins and close to the medical centre. My original inside was deck 10. Whatever the reason for the upgrade it was very unexpected. Link to comment Share on other sites More sharing options...
capecodmercury Posted September 12, 2022 #12 Share Posted September 12, 2022 1 hour ago, phoenix_dream said: To the OP's original question - it is not likely you can secure an upgrade onboard, and the higher the cabin category the lower the odds. Many ships are sailing full or close to it recently. This makes the move up onboard possibility much, much different than it was maybe 6-9 months ago. First choice will go to people who made MoveUp offers. Until a week or so ago, testing pre-cruise probably caused a certain number of last minute cancels which may have freed up cabins. Since for most cruises testing has ended that number will fall. There may still be some last minute cancels for people who got sick at the last minute but certainly a lesser number. So is it likely? Probably not, especially the higher level the cabin. But does it hurt to ask? Depends on how disappointed you will be if you get turned down. On a related issue, does Celebrity accept Move Up offers until the embarkation date? According to the program description, the Move Up program ends two days before sailing. But I am not sure how that worked with people canceling due to positive tests. I am on a cruise on Summit in October that will be stopping in Bermuda, so it is a cruise that still requires a monitored pre cruise test. All balcony, CC, Aqua, and Suites are sold out and have been sold out for months. I'm in CC, but have bids in on Aqua and various suites. I bid assuming that the only way to win a Move Up would be if there was a last minute cancelation. But not sure how Celebrity handles cancelations due to positive tests opening up cabins. Link to comment Share on other sites More sharing options...
Guindalf Posted September 12, 2022 #13 Share Posted September 12, 2022 Be aware that due to limitations of the software, changing rooms on an E class ship will result in the app no longer controlling the room tv, temp, curtains, etc. We moved rooms on Apex in January and found this out. Link to comment Share on other sites More sharing options...
Rare NutsAboutGolf Posted September 12, 2022 #14 Share Posted September 12, 2022 (edited) 25 minutes ago, Guindalf said: Be aware that due to limitations of the software, changing rooms on an E class ship will result in the app no longer controlling the room tv, temp, curtains, etc. We moved rooms on Apex in January and found this out. Did you talk to guest relations and ask if it could be fixed? Many have reported that using the app as a key randomly stops working until they go to guest relations to get it fixed. Edited September 12, 2022 by NutsAboutGolf Link to comment Share on other sites More sharing options...
GonzoWCS Posted September 12, 2022 #15 Share Posted September 12, 2022 Thanks for the information here. Cheers Link to comment Share on other sites More sharing options...
phoenix_dream Posted September 12, 2022 #16 Share Posted September 12, 2022 2 hours ago, drakes2 said: I always thought quarantine cabins were not inside cabins and close to the medical centre. My original inside was deck 10. Whatever the reason for the upgrade it was very unexpected. On some ships they were using inside cabins unfortunately. But you're right I doubt a deck 10 cabin would be changed for that reason. Maybe you just got lucky! Maybe there was an issue with that cabin. Maybe someone wanted to book a balcony cabin with an inside cabin across the hall for their kids. Link to comment Share on other sites More sharing options...
drakes2 Posted September 12, 2022 #17 Share Posted September 12, 2022 23 minutes ago, phoenix_dream said: On some ships they were using inside cabins unfortunately. But you're right I doubt a deck 10 cabin would be changed for that reason. Maybe you just got lucky! Maybe there was an issue with that cabin. Maybe someone wanted to book a balcony cabin with an inside cabin across the hall for their kids. Who knows I didn't ask a lot of questions just happy to have the balcony especially on an 11 night Hawaii cruise. 3 Link to comment Share on other sites More sharing options...
drakes2 Posted September 12, 2022 #18 Share Posted September 12, 2022 1 hour ago, NutsAboutGolf said: Did you talk to guest relations and ask if it could be fixed? Many have reported that using the app as a key randomly stops working until they go to guest relations to get it fixed. I had issues opening cabin door with my phone so gave up and used my key. Not worth wasting time at guest relations. 2 Link to comment Share on other sites More sharing options...
Rare NutsAboutGolf Posted September 12, 2022 #19 Share Posted September 12, 2022 4 minutes ago, drakes2 said: I had issues opening cabin door with my phone so gave up and used my key. Not worth wasting time at guest relations. Was told the CC concierge can fix it but I've never tried. There are plenty of times in the sailing when you can go to guest relations when there's no line Link to comment Share on other sites More sharing options...
drakes2 Posted September 12, 2022 #20 Share Posted September 12, 2022 49 minutes ago, NutsAboutGolf said: Was told the CC concierge can fix it but I've never tried. There are plenty of times in the sailing when you can go to guest relations when there's no line Don't mind using my key card to open cabin door. I think I only had the need for guest relations once in the cruise. Link to comment Share on other sites More sharing options...
gold1953 Posted September 12, 2022 #21 Share Posted September 12, 2022 8 hours ago, phoenix_dream said: On some ships they were using inside cabins unfortunately. But you're right I doubt a deck 10 cabin would be changed for that reason. Maybe you just got lucky! Maybe there was an issue with that cabin. Maybe someone wanted to book a balcony cabin with an inside cabin across the hall for their kids. She was on deck 3 so no balconies across from insides. On some ships deck 3 cabins are being used for new crew to isolate and for crew with covid Link to comment Share on other sites More sharing options...
RichYak Posted September 12, 2022 #22 Share Posted September 12, 2022 1 hour ago, gold1953 said: new crew to isolate Is this still a thing? I highly doubt it. 1 Link to comment Share on other sites More sharing options...
canderson Posted September 12, 2022 #23 Share Posted September 12, 2022 21 minutes ago, RichYak said: Is this still a thing? I highly doubt it. Crew quarters are tight and not solo. If a crewmember were to test positive, they'd still need to be isolated. Link to comment Share on other sites More sharing options...
manmachine Posted September 12, 2022 #24 Share Posted September 12, 2022 Can you imagine what would happen if this was a viable strategy? Link to comment Share on other sites More sharing options...
Denny01 Posted September 12, 2022 #25 Share Posted September 12, 2022 15 hours ago, Caroldoll said: I am praying for an upgrade and personally do not care how much it costs. I will be hurrying down to Guest Services when I board if that is how it is done. I have used the Move Up program and have called and my agent has called. They are telling me the Revenue Manager will look at it two days before the ship sails. However, there may be a no-show. Hoping! If you dont care how much it costs to upgrade, why not just do it now? den 2 1 Link to comment Share on other sites More sharing options...
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