Rare uktog Posted August 14, 2023 #1 Share Posted August 14, 2023 Just about every day I get a marketing email from Azamara (yes I know some people would love to get even one!) which is now feeling like “desperation” Todays takes the biscuit it’s inviting me to book my shore excursions and carnival tickets for my upcoming South America cruise. The good news, I do indeed have a cruise booked to South America, the bad news it’s an Antarctic cruise not over the period of carnival which does not call at Rio. Other than that…… How much more garbage output from this IT system do guests have to tolerate? 2 1 Link to comment Share on other sites More sharing options...
tiggertom Posted August 14, 2023 #2 Share Posted August 14, 2023 30 minutes ago, uktog said: Just about every day I get a marketing email from Azamara (yes I know some people would love to get even one!) which is now feeling like “desperation” Todays takes the biscuit it’s inviting me to book my shore excursions and carnival tickets for my upcoming South America cruise. The good news, I do indeed have a cruise booked to South America, the bad news it’s an Antarctic cruise not over the period of carnival which does not call at Rio. Other than that…… How much more garbage output from this IT system do guests have to tolerate? I got the same email and I have no cruises booked for South America 🤷♀️ 1 2 Link to comment Share on other sites More sharing options...
excitedofharpenden Posted August 14, 2023 #3 Share Posted August 14, 2023 1 hour ago, uktog said: Just about every day I get a marketing email from Azamara (yes I know some people would love to get even one!) which is now feeling like “desperation” Todays takes the biscuit it’s inviting me to book my shore excursions and carnival tickets for my upcoming South America cruise. The good news, I do indeed have a cruise booked to South America, the bad news it’s an Antarctic cruise not over the period of carnival which does not call at Rio. Other than that…… How much more garbage output from this IT system do guests have to tolerate? I got one too. I did do a South America cruise a few years ago though, but not during Carnival and I have no other booked to there. Perhaps the Carnival is touring to Japan 😄. Really though it's so unprofessional. Phil 1 1 Link to comment Share on other sites More sharing options...
G2G Posted August 14, 2023 #4 Share Posted August 14, 2023 I got one too. I was hopeful that I had paid in full, but unfortunately its not showing as an upcoming cruise 🫤 5 Link to comment Share on other sites More sharing options...
Westaussie Posted August 14, 2023 #5 Share Posted August 14, 2023 12 minutes ago, excitedofharpenden said: I got one too. I did do a South America cruise a few years ago though, but not during Carnival and I have no other booked to there. Perhaps the Carnival is touring to Japan 😄. Really though it's so unprofessional. Phil And the Carnival goes to Hong Kong after Japan! Received the same email but we're booked on an Asian cruise!! 2 Link to comment Share on other sites More sharing options...
Cruiser6270 Posted August 14, 2023 #6 Share Posted August 14, 2023 2 hours ago, uktog said: Just about every day I get a marketing email from Azamara (yes I know some people would love to get even one!) which is now feeling like “desperation” Todays takes the biscuit it’s inviting me to book my shore excursions and carnival tickets for my upcoming South America cruise. The good news, I do indeed have a cruise booked to South America, the bad news it’s an Antarctic cruise not over the period of carnival which does not call at Rio. Other than that…… How much more garbage output from this IT system do guests have to tolerate? I got the email too and have emailed Az to cancel our non-existent booking, just to see if we get a refund. If you don't ask. 1 9 Link to comment Share on other sites More sharing options...
Anchor Light Posted August 14, 2023 #7 Share Posted August 14, 2023 I got the email about Rio too and I have no current cruises booked. I think it was just confusing wording of a mass market mailing to encourage booking. Link to comment Share on other sites More sharing options...
Rare uktog Posted August 14, 2023 Author #8 Share Posted August 14, 2023 15 minutes ago, Anchor Light said: I got the email about Rio too and I have no current cruises booked. I think it was just confusing wording of a mass market mailing to encourage booking. You are being too kind because when you click the book now tab it does not take you through to a page to book a cruise, it goes to a page that offers to help you find an existing booking and service it 2 Link to comment Share on other sites More sharing options...
Anchor Light Posted August 14, 2023 #9 Share Posted August 14, 2023 2 minutes ago, uktog said: You are being too kind because when you click the book now tab it does not take you through to a page to book a cruise, it goes to a page that offers to help you find an existing booking and service it Oh my goodness, that is unbelievable. I completed a cruise on Azamara to Rio/Brazil intensive about nine years ago! 1 Link to comment Share on other sites More sharing options...
Rare uktog Posted August 14, 2023 Author #10 Share Posted August 14, 2023 7 minutes ago, Anchor Light said: Oh my goodness, that is unbelievable. I completed a cruise on Azamara to Rio/Brazil intensive about nine years ago! Bit slow in booking your excursions aren’t you 😂 6 Link to comment Share on other sites More sharing options...
Grandma Cruising Posted August 14, 2023 #11 Share Posted August 14, 2023 I got it too, although my 2 booked cruises are Dubai to Singapore & Cape Town to Canaries. Its very clearly aimed at those on the Rio Carnival cruise next February, to encourage them to book their Carnival tickets through Azamara. Link to comment Share on other sites More sharing options...
takemewithyou Posted August 14, 2023 #12 Share Posted August 14, 2023 I got it, too! Thought it was just another email trying to drum up business, but you are right….it is telling me to book my carnival tickets for a cruise I am not on! what next?! Link to comment Share on other sites More sharing options...
tgg Posted August 14, 2023 #13 Share Posted August 14, 2023 I got it too. This is getting worserer and worserer.😟😟 3 Link to comment Share on other sites More sharing options...
silkismom Posted August 14, 2023 #14 Share Posted August 14, 2023 I have 2 strikes against me, blond and old, I can be forgetful, but I KNOW our Sept cruise is in Europe.😺 1 5 Link to comment Share on other sites More sharing options...
Cruiser6270 Posted August 14, 2023 #15 Share Posted August 14, 2023 2 hours ago, Grandma Cruising said: I got it too, although my 2 booked cruises are Dubai to Singapore & Cape Town to Canaries. Its very clearly aimed at those on the Rio Carnival cruise next February, to encourage them to book their Carnival tickets through Azamara. And missed the target by at least 3700 miles 😂 2 Link to comment Share on other sites More sharing options...
Toronto Guy Posted August 14, 2023 #16 Share Posted August 14, 2023 Did anybody else get an email today trying to sell them shore excursions for their upcoming Rio Carnival cruise? I'm doing the Med next week, but for some reason Azamara thinks I'm booked to go to Brazil........ 1 Link to comment Share on other sites More sharing options...
Anchor Light Posted August 14, 2023 #17 Share Posted August 14, 2023 Yes, many people got it, many with bookings elsewhere and some with no bookings at all. Refer the other thread about the current website problems for a discussion there. Most people are confused as it doesn't apply to them either so you are not alone. Strange. Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted August 14, 2023 #18 Share Posted August 14, 2023 comments separated from website thread etc. and consolidated here 1 Link to comment Share on other sites More sharing options...
norn iron Posted August 14, 2023 #19 Share Posted August 14, 2023 12 hours ago, tiggertom said: I got the same email and I have no cruises booked for South America 🤷♀️ Same here Link to comment Share on other sites More sharing options...
JaneStarr Posted August 14, 2023 #20 Share Posted August 14, 2023 Silver lining: This subject made me review my communication preferences AGAIN. It turns out that the Seaware site defaulted back to no communications for at least the 10th time. Dealing with their IT is exhausting and frustrating! Link to comment Share on other sites More sharing options...
diana11 Posted August 15, 2023 #21 Share Posted August 15, 2023 As well as that email I received another one this morning from Azamara asking me to complete a guest survey for my recent cruise. My cruise was way back in April! 1 1 Link to comment Share on other sites More sharing options...
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