Arizona Wildcat

There are several other testing companies out there that are reputable. Another choice. Rapidtestandtrace.com is available 24/7. Accepts any government approved test - their report indicates the specific test. $20US. Easier and faster if you download Microsoft Teams (similar to Zoom) beforehand. Am sure there are lots more. Several Canadian companies as well. Locally testing with symptoms and a doctor request is covered by insurance. Never made sense to me that a test for tourist travel would be paid by the government.

How is Celebrity supposed to know what the requirements will be for Bermuda in in a couple months? They don't know if Bermuda will change its requirements for next week! If one is uncomfortable with the requirement for this fall change to a different cruise - many TAs do not stop in Bermuda - or cancel. As to the $40 charge from Bermuda, it applies to a travel authority and as such those traveling must complete and pay just like a visa. Wish it was not there but it is. $40 is insignificant compared to the total cost of a cruise. Agree with Denny the don't tell attitude is a bit unfortunate.

Azamara is no longer associated with Celebrity.

There is another issue in play. Take a look at the threads on Cruise Critic. Questions as simple as when do I need to be on board my ship could be answered on the website - yes I know it is not so good - instead of a phone call. Same for wanting the Covid card approval from Celebrity or Bermuda. Bermuda works on island time and Celebrity has no control. Celebrity is getting all the approvals before cruising. Yes, often only a few days ahead; but they are getting hundreds of calls a day about this. If cruisers would take a bit more time to search out answers before calling X the waiting time would be shorter. Last, I organize progressive antique car tours. I have tried to find people to arrange the motels and then update and confirm that everything is OK. Flexible hours, only need a phone and offering $20/hr. Gave up after trying 2 applicants as it takes 1YEAR and a couple hundred hours to train someone. Cruise reps have an even more difficult job.

Welcome as a new poster to Cruise Critic. As Bo said, you are asking at the wrong forum. There is an entire forum for travel insurance questions. I personally would call Steve at the Travel Insurance Store. That is all he does. There are hundreds of companies that write travel insurance and thousands of different policies.

Again- the slot machine credits you get cannot be cashed out. Play them on the cruise of lose them. They are played first. Anything you win is fine to turn into cash.

Why stress. You have time to test at home. Test with a proctor at JFK if it bothers you. A test takes about 10 minutes. Or at 4am at your home airport should also be easy. Lots of quiet corners in airports that early. It also is a bit more than 1 days as UTC time is used which is likely about 5 hours ahead of you. PS - welcome to Cruise Critic

Purplsmurf- I have answered multiple times. Very politely that ArriveCAN is an app. Celebrity is an app. They have nothing to do with each other. But both are required. That is why I kept explaining you and your DW need to complete it. Your adult son and niece each need to do it as well on their own. You each need to show it to CBP in Canada. Others as well sent you copies of the Government of Canada rules. What is important is you will not be allowed to board a cruise that ports in Canada unless you ALL complete the app. Nobody has ever done ArriveCAN before it is new. Hope you figure this out. Possibly your son or neice can help. Happy cruising.

Think you have a plan going forward. An email or two - don't waste your time calling on a weekend - to the top AND the credit card dispute are the actions. Give them the facts short and sweet. Copies as an attachment of your cruise and air booking and payment. Keep you note free from any emotional comments. Tell them exactly what you expect them to do. Make sure the paperwork shows both the original ABC confirmation and amount AND your payment at the airport. Things right now are chaotic at best. Do not try to find fault because it could just as likely be the airline made the error and misapplied the payment. Agree with the host - until things settle down book with the airline. If you really want an airline consolidator booking becsure to verify that you are ticketed with the airline.

If you want to just call - no video - Talkatone is an app that gives you a second phone number. You can call anyone in the US using WIFI free. The other person does not need to have Talkatone. Thus you can call businesses etc. Talkatone has been around for many years and has relatively cheap calls to other countries. Rates on their website. The only downside is you need to use it once every 30 days. I simply call weather in my home town.

As said Celebrity will reach out to you. About 80% of phone reps are new and thus pretty useless. They are also bombarded by thousands of silly calls that could be answered by wandering through the website just a little bit.

Again you can use ANY government approved test. Simply order or buy a few at a chemist. Presume the UK also has a program with free tests. In the US we can get 8 per month. A proctored test is far easier. Just do it on your phone - can probably print it at a hotel a printed copy not required. And check out the company website to make sure you have the required app to make it easier.

No benefit to buy a 3 year old product on board. Lots of ways to spend OBC and if some is from your TA and listed as OBCR it is refundable.

Call Captain's Club or email the executive office. Simply state the facts briefly and clearly. Ship, date of cruise, dates of confinement, booking number. Executive office has always has a rep call me back within a couple days. There're at least three other threads on exactly this same issue with contact details FYI

If you bring wine on board and it is found in your luggage you will need to go to the "naughty room" to get your luggage. They will KEEP the wine until the end of your cruise unless you are lucky. Always in your carryon.

Far easier to use your tests from home. There are a couple Canadian companies doing proctoring (doesn't matter US or Canada for anyone) and OnPoint and Rapidtestandtrace.com are two companies doing 24/7 proctoring with a US address. Both are under $20US

You absolutely need to do it on a phone because about 10 days ago the app was updated. If you submit with an old version it will be rejected. Again if flying to Canada submit a couple days before your flight. Then after you are in Canada open the app and check you are on a cruise ship. All the personal data is saved. You only need to click on marine travel and enter the ports. The newest version updated entry ports for cruises. Purplesmurf. ArriveCAN takes about 10 minutes on a phone if you have your Covid card and passport to set up. The setup includes NOTHING about your cruise. Your son will need it on his phone. Same for your niece. Just click on traveller at the bottom to enter the photos and info. Then enter cruise ship ports and dates just before you board. This is not rocket science.

Today you actually won't know until you are on board. Lots of supply issues so you would have a choice within a price range of what is available on your cruise. Absolutely agree with you. I would not purchase the package today. Just my opinion.

I'm happy for you. Doesn't change the fact they are on the banned item list for you to bring on board. That was the question - can I bring what in effect is a hot pot on board?

The date appeared a week or 2 before checkin began. You now know it is approximately 45 days before sail date. Do you still need more information? If so what?

Not available in any of the three stores I was in today in Tucson. Lots of Kahlua but only small bottles and 1.75l. Things are in short supply.

Prices for specialty went up a few weeks ago. You can call and ask or try on app but think leaving it probably best if a call doesn't work.

They will make anything you like. As said simply with well brands instead of call. The well liquor is not store garbage.

Great for browsing menus. With having WIFI I have been usually successful at sending text messages to friends on board. The issue is neither of us want to carry our phone around on board. On shore there is WiFi and a good 4G signal almost everywhere in Iceland and great phone service in St John's and Halifax will WiFi at the port terminals.

Do you think that will happen anytime soon. Lol. I always use a TA that ties into group space thus always refundable and extra OBC.