Unfortunately, Moecker still has the same two errors re my claims that I reported to them several times months ago (Alaska cruise refund applied by them to a Miami cruise etc). Any contact suggestions of an actual person who can focus on this?
Step 1 is what you have already done.
Step 2 is to email obgs@crystalcruises.com and ask to have the reservations combined. Otherwise you will each be dining solo; they would never automatically seat you at the same table.
My allergy to bell peppers and paprika was successfully accommodated by ordering by 10am each day. They send one the menus the night before and you mark and hand them in at the restaurant desk the following morning.
Wow. Thanks for the heads up. I just checked the hotel I had planned to stay at. All the rates are 100% pay in advance, nonrefundable, including if booked with points which I’ve never encountered before. Post cruise looks more normal.
I recall making dinner reservations by calling the sales number.
Doesn’t your TA already have your credit card details from when they process the various deposits and final payments for your bookings?
I was on Symphony first 3 in September. Waterside was open for lunch on sea days and partial sea days, closed on port days. There was table service lunch daily at Tastes.
You are all so lucky that Crystal is doing the Indonesia visa for you. I and several friends have had nothing but trouble getting the Indonesia system to work to get the visa for the Symphony November cruise.
If you're not receiving periodic emails from Crystal, I suggest you call and make sure you are on the email list. I just got back on having been inexplicitly dropped in May.