Astro Flyer

And if the title of a recent article about bookings is accurate even more troubles are ahead. Is demand eroding as FCCs are all used? “Cruise stocks may face trouble as demand 'seems to be eroding': BofA”. https://stocks.apple.com/AJ0q2m16XS06U56gfrFGABw Other recent articles about the amount of CCL debt are also troubling. Princess has been my first choice for cruising for nearly 35 years & hope they’ll eventually return to a wonderful cruise experience & profitability. Unfortunately their lack of treating customers fairly has resulted in reconsidering our loyalty. All cruise lines are struggling but for next year we’ve booked our first Oceania cruise. It costs more but prefer fewer quality days than more days dealing with Princess issues. A good friend sailed Oceania again (and has also cruised on Princess) in April post resuming cruising & we cruised on Princess in the same month…their cruise was like pre-pandemic but ours was not. 😟

You’re welcome…I’ve likely spent more time on their website than that rep. 😉 Although I neglected to add the last step…”Get A Quote” in the green box. ☺️

Because we wanted to be guaranteed of having the same servers & table for two we had during the first week of our B2B cruises at 1800. On the 2nd cruise it was changed to 1700 despite the staff at the entrance stating nothing would change. Our options were to have the same staff & table for two at 1700 or another dining room at 1840 or later at a shared table. It was our attempt to as closely as possible recreate the missing traditional dining experience which with DMW is quite challenging. Our reservations were made 9 months in advance & were there until boarding when both weeks were changed due to the unreliable DMW system…does that address your confusion.

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I’ve been a Princess loyalist since 1988 however based on more recent experiences I’m losing trust in their ability to fairly treat passengers (now referred to as guests) and I’m very disappointed in them. So sorry that you are having to deal with these issues & hopefully there’ll be a relatively easy solution to the Princess failure to treat you properly. I’ve taken screenshots of things yet too often that doesn’t result in correcting issues. Despite the claims by their SVP of Sales that first line staff are being given the authority to correct problems I have not read about that being implemented.

What a wonderful travelogue of your amazing experiences! Your enjoyment was obvious which made for a fun time reading about your adventures & seeing your great photos. Your writing style put a smile on my face while recalling the joys of cruising…thank you very much! 😊

After 8 weeks received our refund check which was still 25% under the correct amount. Once again emailed their Director of Customer Relations but like the first letter documenting their mistake it’s unlikely to be corrected. Just another step towards losing trust in Princess to properly treat their guests & providing customer service.

Based on my experiences with the USPS that’s not surprising. My prescriptions are shipped from 40 miles away yet travel 220 miles & take several days to be delivered. Medallions for our late March cruise were shipped by FedEx from Singapore via Honolulu in 2 days to our house. It was so fast that our Princess shipping email with tracking information arrived 2 days after delivery about 10 days before boarding.

On Discovery in March (MR) & April (CA Coastal) it was over 560 days. The more we cruise the further away we get from another MTP invitation & were short by 100 days of the cutoff.

I am not a TA but those sale’s webinars provides some useful information for me. I don’t have a Facebook account but can view recordings of these webinars on this FB site which is easier for me than watching it live. As a recording it’s possible for me to pause, fast forward or rewind the webinar. https://m.facebook.com/PrincessVPSales/videos/3132477860324049/?refsrc=deprecated&_rdr

No…when airlines make schedule changes it affects all passengers regardless of how flights are booked.

On our B2B cruises on Discovery in Mar/Apr canapés were automatically delivered…no option to select which ones nor at what time. We got stuck with 1700 dining when the DMW mishandled our reservations & when returning to our cabin the canapés were in our cabin…not good.

On Discovery in March our pre-reserved table for 2 was changed to a different dining room & time…DMW was an unreliable mess for us.

For Discovery in March received our Medallions 10 days prior to boarding. The app still showed not shipped & 2 days after they arrived received a shipping email with tracking info. 🙄

I read a post about Robotussin DM capsules which would be easier to carry.

On Discovery in Mar/Apr along the Mexican & CA coasts it averaged 3.5-up; 2.5-down. Their website provides explanations about satellite coverage & reasons why closer to the poles it’s diminished.

Thanks…this reaffirms my concern about the amount of debt CCL has accumulated.

However there are a limited number of security personnel & the crew most likely to encounter passengers are servers & cabin attendants. Such crew members are unlikely to enforce policies due to the possibility of generating a complaint that could affect their jobs.

Or on Royal-class ships when turning on the closet light it also turns on the light over the bed...crazy! We bring light green LED nightlights to plug into sockets on the desk & in the bathroom which works for us. https://www.amazon.com/dp/B00K8B2MPM?ref_=cm_sw_r_cp_ud_dp_9X8RFGGY68FSNHCRATSA

Hopefully much better than Discovery's old movies & they never added the newer MUTS movies to the cabin's TV system despite stating they'd be added...disappointing.

ROWSE…I’m late to discover your excellent review which is a great way to reminisce about our BI cruise in 2012 when weather prevented tendering into Guernsey. We enjoyed the Orkney Islands (Kirkwall) more than Glasgow so for us that would be a win. There’s so much history there such as Skara Brae (3100 BC) and Ring of Brodgar (2500 BC) and more recently the Norse connection…their pronunciation of cow as coo still sticks in my mind. Wonder if Norway will ever pay the dowry to get the islands back? 😉

Tracie-Lynn…so sorry to learn that Jon tested positive but thankfully both of you had fun before the end of the cruise & hopefully you’ll stay healthy. 🤞 Thankfully it’s been a much better start to quarantine which has not been the same experience for some passengers.

It’s likely the same revenue section who processes all types of refunds & they are extreme slow now…read a recent post that an $800 refund from December was finally issued.

Previously our refundable credit checks were received within a month but now it’s been 2 months without receiving it. I’ve read posts about it taking even longer now which might be the same for casino refunds…long delays.

I found the link to the web based MedallionClass app in the CruisePersonalizer to get OceanReady but I’ve only used the app version. Don't have a compatible device? Try our web version https://oceanready-personalinfo-ui.prod.ocean.com/