There willl be spa personnel to make spa appointments in the Retreat Lounge on boarding day. Much quicker than going up to the spa. Also if you wish to book another cruise while on board, or just want to ask questions of the Future Cruise staff, the Retreat concierge will make an appointment for you to meet with them in the lounge. No waiting at the Future Cruise desk. We ask our butler to bring some sort of snack after dinner. Used to ask for fruit and cheese plate, now usually ask for shrimp cocktail. We have that with our last wine of the evening.