frugaltravel Posted August 22, 2013 #126 Share Posted August 22, 2013 Not to be argumentative, but I looked up a Travelguard policy on insuremytrip & mechanical breakdown is NOT covered...just as they said it wouldn't be when I called them. The language you cited was similar to what CSA told me as far as coverage, but Travelguard specifically told me mechanical issues are not covered. I said, "So, if your flight doesn't take off because the plane isn't operational and as a result you miss the cruise...that's not covered?" Reply: "No." I guess it depends on which Travel Guard policy one has. I have had TG for years and they have been very good in paying several claims over the years. Once I had a mechanical issue with a plane and everything I paid for as a result was covered - hotel, food, etc. Another time I was stranded in NY after Christmas with a huge snowstorm. Yes, weather-related issues are also covered in my plan. TG paid 99% of my claim. Part was under "trip delay" and part was under "trip interruption" so they paid more than the daily limit if it was just one of those categories. They have been incredibly good to work with. Link to comment Share on other sites More sharing options...
frugaltravel Posted August 22, 2013 #127 Share Posted August 22, 2013 Where have you read the FCC changes based on whether on not a flight is initiated? I haven't read that anywhere. Those already in AK for the Aug 23 cruise were given 100% FCC. Those who hadn't departed for the cruise yet got less. That was said multiple times on these Millenium threads :) Link to comment Share on other sites More sharing options...
deise17311 Posted August 22, 2013 #128 Share Posted August 22, 2013 Where have you read the FCC changes based on whether on not a flight is initiated? I haven't read that anywhere. I got it directly in writing from Celebrity because my sister was in Alaska already and we were about to depart... Link to comment Share on other sites More sharing options...
wvufan Posted August 22, 2013 #129 Share Posted August 22, 2013 You know, there's another way to look at this. The crew have a free cabin (albeit shared), free food and a ship absent of guests. This means they will in all likelihood be able to relax by the pool on deck for a month with minimal work to do. If someone offered me this same deal, I don't know I'd be too upset. Try going to your job site for a month with no income and see if you get upset. I doubt if many of the crew have the resources to meet their obligations for a month of unexpected loss of income. Happy Sails to You OOOEEE :D:D Bob and Phyl Link to comment Share on other sites More sharing options...
gospelle Posted August 22, 2013 #130 Share Posted August 22, 2013 I got it directly in writing from Celebrity because my sister was in Alaska already and we were about to depart... Given this then, I wonder which would have been preferred by luv2fish. Is it worth taking a flight and being stuck in Alaska just to get an extra 50% Future Cruise Credit or are they in fact happier to have received the call prior to boarding their flight? I think I'd still prefer to have known prior to the flight. Link to comment Share on other sites More sharing options...
AlanAllyn Posted August 22, 2013 #131 Share Posted August 22, 2013 Jones Law. There must be a foreign port. They sail from FL to CA all the time. They just stop in Aruba or Cartagena, as both are South America and meet the definition of a "distant foreign port." Link to comment Share on other sites More sharing options...
Karynanne Posted August 22, 2013 #132 Share Posted August 22, 2013 You know, there's another way to look at this. The crew have a free cabin (albeit shared), free food and a ship absent of guests. This means they will in all likelihood be able to relax by the pool on deck for a month with minimal work to do. If someone offered me this same deal, I don't know I'd be too upset. I think the crew is looking at this situation from another perspective. I'm just speculating, but I think it's fair to assume that most of them aren't very happy with knowing that a months income is lost. So many of them send money home to family. It's very unfortunate for all those concerned. Link to comment Share on other sites More sharing options...
gospelle Posted August 22, 2013 #133 Share Posted August 22, 2013 Try going to your job site for a month with no income and see if you get upset. I doubt if many of the crew have the resources to meet their obligations for a month of unexpected loss of income. Happy Sails to You OOOEEE :D:D Bob and Phyl But they're not doing their job anymore are they? With 2000 guests missing, there are no cabins to clean, only the staff's meals to prepare, no tables to wait on or clean, no massages to give, minimal laundry to clean, no shows to perform, no drinks to prepare or serve, etc... and yet they're still housed and fed and very likely able to enjoy some of the ship facilities or at least hang on the beach in the Bahamas for a few weeks free of charge. Some would consider that a vacation. Link to comment Share on other sites More sharing options...
RealDeal Posted August 22, 2013 #134 Share Posted August 22, 2013 I guess it depends on which Travel Guard policy one has. I have had TG for years and they have been very good in paying several claims over the years. Once I had a mechanical issue with a plane and everything I paid for as a result was covered - hotel, food, etc. Another time I was stranded in NY after Christmas with a huge snowstorm. Yes, weather-related issues are also covered in my plan. TG paid 99% of my claim. Part was under "trip delay" and part was under "trip interruption" so they paid more than the daily limit if it was just one of those categories. They have been incredibly good to work with. Yes, it may very well depend on the coverage. I just looked a more expensive TravelGuard plan & mechanical issues are covered under that one. Link to comment Share on other sites More sharing options...
gospelle Posted August 22, 2013 #135 Share Posted August 22, 2013 They sail from FL to CA all the time. They just stop in Aruba or Cartagena, as both are South America and meet the definition of a "distant foreign port." Yes I know that. I was responding to Host Andy's "or no port" comment. There must be at least one. Link to comment Share on other sites More sharing options...
TomTN Posted August 22, 2013 #136 Share Posted August 22, 2013 I guess it depends on which Travel Guard policy one has. I have had TG for years and they have been very good in paying several claims over the years. Once I had a mechanical issue with a plane and everything I paid for as a result was covered - hotel, food, etc. Another time I was stranded in NY after Christmas with a huge snowstorm. Yes, weather-related issues are also covered in my plan. TG paid 99% of my claim. Part was under "trip delay" and part was under "trip interruption" so they paid more than the daily limit if it was just one of those categories. They have been incredibly good to work with. Yep, I've had good sevice from both Travel Guard and Travelex. Link to comment Share on other sites More sharing options...
gospelle Posted August 22, 2013 #137 Share Posted August 22, 2013 I think the crew is looking at this situation from another perspective. I'm just speculating, but I think it's fair to assume that most of them aren't very happy with knowing that a months income is lost. So many of them send money home to family. It's very unfortunate for all those concerned. For ALL concerned? I'm no so sure. True some would likely prefer to work every day to make the money, but certainly there will be some who will welcome the break in duties while not having to fly home and buy/prepare their own meals for a month. I'd venture to bet some of the spa, entertainment and front desk staff who come from wealthy countries who take contracts on ships are single and don't send money back home. For them, this may very well be viewed as a welcome break. Link to comment Share on other sites More sharing options...
AlanAllyn Posted August 22, 2013 #138 Share Posted August 22, 2013 From the Cruise Critic news article: Much of the crew will stay onboard the ship during the duration of the transit and dry dock, but others will depart in Ketchikan. For those staying, the line's dry dock policy protects tips for crew members who earn tips. Link to comment Share on other sites More sharing options...
cold in england Posted August 22, 2013 #139 Share Posted August 22, 2013 We are booked for Panama on 22nd September on Millenium. So looking forward to it, hopefully all will be sorted by then. So sorry for all the disappointed people Link to comment Share on other sites More sharing options...
Rare ghstudio Posted August 22, 2013 #140 Share Posted August 22, 2013 Yep, I've had good sevice from both Travel Guard and Travelex. Insurance companies will pay based on the contract. If your contract doesn't state that mechanical breakdown is covered as trip interruption, then they won't pay.....it's that simple. If your travel Guard or Travelex policy says they will cover, they will cover. mechanical breakdown of the airplane getting to the cruise is different than a mechanical breakdown of the cruise ship. The key is not to trust an insurance company because you had good service from them in the past....it's to read the contract you are buying. Generally, if it's not covered under the trip interruption section, it might be covered as trip delay with sigificantly lower payment limits...but something is better than nothing. Link to comment Share on other sites More sharing options...
phoenix_dream Posted August 22, 2013 #141 Share Posted August 22, 2013 For ALL concerned? I'm no so sure. True some would likely prefer to work every day to make the money, but certainly there will be some who will welcome the break in duties while not having to fly home and buy/prepare their own meals for a month. I'd venture to bet some of the spa, entertainment and front desk staff who come from wealthy countries who take contracts on ships are single and don't send money back home. For them, this may very well be viewed as a welcome break. I debated responding to your previous posts as I couldn't believe someone would actually say such things, but since you are continuing in this vein I have to put in my two cents. Sure, there are some crew at higher levels, plus perhaps some spa or retail staff for whom this may be able to be enjoyed as a mini-unexpected vacation. But for the vast majority of crew members, if they were not to get their usual tip money and salary for this amount of time it could devastate them financially. Do you think they would leave their wives and children home for months at a time to spend their days cleaning people's bathrooms or serving them food or waiting on them hand and foot if they had money to take a four week unpaid vacation?!?! OMG, this could be the closest I have ever come to wanting to post something that would likely get me kicked off these boards for a long time to come:eek:. But I'll limit it to this - next time you are onboard, try getting to know some of your crew members, in particular the room stewards, waiter assistants, and the like. I could only hope you could then see what a huge issue this would be, if Celebrity did not make good for them (which I definitely hope they do!) Link to comment Share on other sites More sharing options...
The_Big_M Posted August 22, 2013 #142 Share Posted August 22, 2013 I debated responding to your previous posts as I couldn't believe someone would actually say such things, but since you are continuing in this vein I have to put in my two cents. Sure, there are some crew at higher levels, plus perhaps some spa or retail staff for whom this may be able to be enjoyed as a mini-unexpected vacation. But for the vast majority of crew members, if they were not to get their usual tip money and salary for this amount of time it could devastate them financially. Do you think they would leave their wives and children home for months at a time to spend their days cleaning people's bathrooms or serving them food or waiting on them hand and foot if they had money to take a four week unpaid vacation?!?! OMG, this could be the closest I have ever come to wanting to post something that would likely get me kicked off these boards for a long time to come:eek:. But I'll limit it to this - next time you are onboard, try getting to know some of your crew members, in particular the room stewards, waiter assistants, and the like. I could only hope you could then see what a huge issue this would be, if Celebrity did not make good for them (which I definitely hope they do!) Great post, phoenix_dream. Link to comment Share on other sites More sharing options...
Rare ghstudio Posted August 22, 2013 #143 Share Posted August 22, 2013 Great post, phoenix_dream. +1 The crew will suffer financially...it is unlikely that celebrity will pay them any more than their contracted wages. Yes, their food and "hotel" will still be provided, but hard to send money home when you're not making tips...and tips are the major part of their salaries for many of the crew. I would love to read a post by celebrity that said they are providing financial support for crew members who are losing tips.....now that would be a very good, positive public relations statement. Link to comment Share on other sites More sharing options...
AlanAllyn Posted August 22, 2013 #144 Share Posted August 22, 2013 +1 The crew will suffer financially...it is unlikely that celebrity will pay them any more than their contracted wages. Yes, their food and "hotel" will still be provided, but hard to send money home when you're not making tips...and tips are the major part of their salaries for many of the crew. I would love to read a post by celebrity that said they are providing financial support for crew members who are losing tips.....now that would be a very good, positive public relations statement. I'm just assuming that the editors here at Cruise Critic know what they are talking about when they post a news story. Much of the crew will stay onboard the ship during the duration of the transit and dry dock, but others will depart in Ketchikan. For those staying, the line's dry dock policy protects tips for crew members who earn tips. Link to comment Share on other sites More sharing options...
LeftcoastBC Posted August 22, 2013 #145 Share Posted August 22, 2013 I'm just assuming that the editors here at Cruise Critic know what they are talking about when they post a news story. Much of the crew will stay onboard the ship during the duration of the transit and dry dock, but others will depart in Ketchikan. For those staying, the line's dry dock policy protects tips for crew members who earn tips. Over the years we have run into many staff and crew that made the Infinity's trip from Acapulco to the East Coast under the exact same circumstances. They all remember the "Staff cruise" quite well and advised that they were "Looked" after. Extremely well. Link to comment Share on other sites More sharing options...
K.T.B. Posted August 22, 2013 #146 Share Posted August 22, 2013 But they're not doing their job anymore are they? With 2000 guests missing, there are no cabins to clean, only the staff's meals to prepare, no tables to wait on or clean, no massages to give, minimal laundry to clean, no shows to perform, no drinks to prepare or serve, etc... and yet they're still housed and fed and very likely able to enjoy some of the ship facilities or at least hang on the beach in the Bahamas for a few weeks free of charge. Some would consider that a vacation. I guess you do not realize that there are crew members who serve the crew their meals. How do you think the waitstaff get its experience? By serving the crew. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted August 22, 2013 #147 Share Posted August 22, 2013 Much of the crew will stay onboard the ship during the duration of the transit and dry dock, but others will depart in Ketchikan. For those staying, the line's dry dock policy protects tips for crew members who earn tips. That has to be good news for the crew.:D Link to comment Share on other sites More sharing options...
Rare ghstudio Posted August 22, 2013 #148 Share Posted August 22, 2013 Agree....did not know there is a provision for this. I do hope that the staff who work on board aren't hurt by this Link to comment Share on other sites More sharing options...
deise17311 Posted August 23, 2013 #149 Share Posted August 23, 2013 great post, phoenix_dream. x2! Link to comment Share on other sites More sharing options...
Widebay Posted August 23, 2013 #150 Share Posted August 23, 2013 I feel sorry for all those passengers effected by this engine problem on the Millenium. Is the Millenium prone to these sort of problems often? - I say that, because my wife & I are booked to sail on the Millenium out of Honolulu 2nd November 2013, sailing via the Tahitian Islands, Fiji & Noumea, disembarking at Sydney, Australia. I previously sailed on Sun Princess around the Sth Pacific, and when I did a web search on similar problems, I see the Sun Princess has had problems on occasions. Link to comment Share on other sites More sharing options...
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