I have been rendered SPEECHLESS.....and that's not easy! ;-)

[Merion_Mom]

I decided to check-in online just now. I was notified that e-docs were ready a long time ago.

 

I am leaving in six days - next Sunday - on the Freedom of the Seas.

 

ALL OF MY INFORMATION WAS SAVED in the process. So many of us have complained about this. Well, they fixed it. My passport number, its expiration date, etc................all still there. I didn't have to re-enter it, as I have always had to do in the past.

 

Even more amazing?

 

On Friday I was upgraded. I received a new invoice from RC, recording the upgraded cabin. I called and asked for a different one. ;) They changed me.

 

So, here I am, doing the online check-in, and I get to "Print your SetSail Pass".

 

Miracle of miracles, it has my CORRECT cabin number on the documents and the luggage tag!

 

[dancinman66]

How cool

Enjoy your cruise and upgrade

 

 

Sent from my iPhone using Forums

[A&L_Ont]

Not the normal IT protocol. ;)

 

Enjoy it today, as who knows how hard it will be next time.:D

[hollon]

Happy you got an upgrade - what did you get - enjoy your trip :)

[KirkNC]

Glad to hear it is working, Bon voyage!

[InsideCruiser]

That may be the longest "speechless" post I have ever read. :p

[wolfcathorse]

thank you for the chuckle today!

[FLACRUISER99]

I decided to check-in online just now. I was notified that e-docs were ready a long time ago.

 

I am leaving in six days - next Sunday - on the Freedom of the Seas.

 

ALL OF MY INFORMATION WAS SAVED in the process. So many of us have complained about this. Well, they fixed it. My passport number, its expiration date, etc................all still there. I didn't have to re-enter it, as I have always had to do in the past.

 

Even more amazing?

 

On Friday I was upgraded. I received a new invoice from RC, recording the upgraded cabin. I called and asked for a different one. ;) They changed me.

 

So, here I am, doing the online check-in, and I get to "Print your SetSail Pass".

 

Miracle of miracles, it has my CORRECT cabin number on the documents and the luggage tag!

 

Do you really expect me to believe your post!:rolleyes:

[Philly Steve]

That may be the longest "speechless" post I have ever read. :p

 

LOL, Good for you MM. You deserve it! ;)

[Oppalopa]

You should rush out and buy a lottery ticket. lol

[steamboats]

Merion Mom, I can´t imagine you being speechless :D!!

 

O.k., paid our final for two cruises today... First one went well (SetSailPass ready to print). Second one showed an additional amount so they only charged the difference... then the new invoice came and of course showed an open balance...:rolleyes: Took us some time to figure out that this open balace is exactly the same amount we paid for the specialty restaurants :D. Called again... and they still insisted that we paid that amount upfront... Hey, but our invoice shows an open balance... They obviously can´t see in their system that there are specialty restaurants booked and paid for... which has nothing to do with the cruise fare... Now my second cruise is not accessible as it´s still being modified...:eek:

 

Seems like Guatemala is working much better than Almere / Netherlands!

 

And the chances of an upgrade with a triple occupation seem to be close to impossible... But I´m a mere Emerald becoming Diamond inbetween those two upcoming cruises.

 

steamboats

[molly361]

Congrats on your upgrade :)

[impatientlywaiting]

Woohoo, your lucky day! :D

 

However, in all the cruises I've taken (and only the first 2 were booked through a TA), I've never had any of the problems with IT, computer glitches, calling, etc., that everyone complains about! :) Maybe I'm lucky too!

[Gopher1934]

YEA !! GLAD YOU GOT AN UPGRADE !!

[cruiselife4me]

How exciting MM! That's fantastic!

[petel]

I decided to check-in online just now. I was notified that e-docs were ready a long time ago.

 

I am leaving in six days - next Sunday - on the Freedom of the Seas.

 

ALL OF MY INFORMATION WAS SAVED in the process. So many of us have complained about this. Well, they fixed it. My passport number, its expiration date, etc................all still there. I didn't have to re-enter it, as I have always had to do in the past.

 

Even more amazing?

 

On Friday I was upgraded. I received a new invoice from RC, recording the upgraded cabin. I called and asked for a different one. ;) They changed me.

 

So, here I am, doing the online check-in, and I get to "Print your SetSail Pass".

 

Miracle of miracles, it has my CORRECT cabin number on the documents and the luggage tag!

 

 

Great! :D

Very Happy for you! :D



Hope it works so well for everyone! :rolleyes:



Enjoy :)

[jules815]

Congrats on the upgrade!

 

I hope you'll report back here and tell us about your week on FOS.

[3CatsInMA]

Congrats on your upgrade!:D

 

I'm sure the website glitches you just endured will be corrected soon enough...;):)

[scotlady]

Printed mine for the Navigator this morning. No glitches!

We leave Sunday also.

 

No upgrade for us though, oh well. :p

[CruiseSlacker]

Carol,

 

RC is not going to mess with your reservations.

 

I bet you have had a least 15 cruises since your retirement.

 

I met you and your daughter on the Oasis in August 2013.

 

Bon Voyage!

 

Tom

[Arizona Cruz Chic]

Congrats, couldn't happen to a nicer person. :)

 

***

[torpeedo]

We haven't had the opportunity to meet you yet MM, BUT! we will be waving to you on Sunday from Rusty's!! We leave on the Enchantment on Monday:D!!

Congrats on the visit from the upgrade fairy!!

Helen

[hairymelon]

Fantastic news on your upgrade and I am so glad everything went smoothly :D

 

Have a great cruise and I am looking forward to hearing about FOS as we will be sailing on her next year :)

[kccrzr]

That truly is a miracle. I changed cabins 2 weeks ago. My cruises shows correct cabin number. Checked in online today and luggage tags still have old cabin number on them.

[Clarea]

That truly is a miracle. I changed cabins 2 weeks ago. My cruises shows correct cabin number. Checked in online today and luggage tags still have old cabin number on them.

I believe you have to call Royal (or travel agent if you used one) and request the cruise docs be re-issued in order to get updated luggage tags.