It was an OK cruise.....but not for us

[AllisonJames]

Florisdekort’s comments were almost exactly what I was going to say. I’ve only been on two Azamara cruises (both with the PerryGolf package) and it’s a great fit for us but I did see other demographics (the “upgraders” and the “down-graders”) on our August cruise who couldn’t avoid being disappointed because the upgraders have very high expectations due to the cost, and the downgraders figure out that AZ doesn’t compare to the luxury lines for them. I’ve been on both SB and SS and AZ is a tough sell at their current prices if those lines are comparable (and I recently have seen plenty of comparable prices) and I would venture to say that if the luxury lines price out around $100-$200 more per couple a day that many would choose them for the larger cabins, higher end beverages, etc. And Oceania in Summer 2018 seems to be significantly less per day and that includes airfare and a beverage package. So lots of new guests on AZ and we will see if they stay and with capacity increasing by 50 percent, I remain hopeful that AZ prices might stabilize a bit and be a better value in the future.

[norn iron]

Really puzzles me how someone can read a posting that says "For us it was a great cruise as was the one before!" and conclude that "Azamara are losing their way."

 

 

I have read Ann's very detailed review twice, and for the life of me I cannot find where she writes "Azamara are losing their way"

[Riocca]

As a soon to be first time Azamara cruiser and having cruised to a high level with Celebrity, are you saying that Celebrity cruisers are any more trying than Azamara guests? Also, you state that sitting at the top tier brunch/breakfast Azamara regulars are outnumbered. Do you personally ask each and everyone to find out how exactly they achieved their invite to the event and if they are a Celebrity convert, do you treat them in a different way? We all have to start our cruising life somewhere!

 

 

 

Part of the answer is that Azamara being smaller ships with less passengers are more social than the larger ships which some passengers find difficult. Therefore during a cruise your almost bound to have a conversation with a larger percentage of passengers and it’s not uncommon to start a conversation with the question “are you enjoying the cruise”. Which may then give an insight as their take on the Azamara experience and maybe their cruising history.

We have been often asked by Celebrity cruisers if they will enjoy Azamara, our usual reply is don’t think it’s Celebrity, Azamara is different enjoy it as such.

 

 

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[Bobal]

As a soon to be first time Azamara cruiser and having cruised to a high level with Celebrity, are you saying that Celebrity cruisers are any more trying than Azamara guests? Also, you state that sitting at the top tier brunch/breakfast Azamara regulars are outnumbered. Do you personally ask each and everyone to find out how exactly they achieved their invite to the event and if they are a Celebrity convert, do you treat them in a different way? We all have to start our cruising life somewhere!

 

Glad to see someone else somewhat puzzled by those comments. I have to say that as someone who has cruised on Azamara 6 times - and loves the brand - if I was a first-timer coming here and reading some comments on this thread (and others on the Azamara board) I would feel put off by some of the attitudes on display

[uktog]

As a soon to be first time Azamara cruiser and having cruised to a high level with Celebrity, are you saying that Celebrity cruisers are any more trying than Azamara guests? Also, you state that sitting at the top tier brunch/breakfast Azamara regulars are outnumbered. Do you personally ask each and everyone to find out how exactly they achieved their invite to the event and if they are a Celebrity convert, do you treat them in a different way? We all have to start our cruising life somewhere!

 

Hi

That comment surprised me as well, I have never found any guest trying at the special event for Discoverers and/or Discoverer Plus other than a few who think themselves to be entitled but that is nothing to do with their cruising history!. It depends on the numbers onboard what kind of event they offer and what levels are asked but I have always found them very enjoyable and its been lovely to meet first time Azamara cruisers and get their perspectives on the line. However many times I do not know whether it is a new Azamara guest or not - To be honest I always assume everyone at the event has cruised with Azamara, your post has reminded me this is not always the case!

[marinaro44]

I have read Ann's very detailed review twice, and for the life of me I cannot find where she writes "Azamara are losing their way"

She didn't. alfredo1 did--after reading Ann's "very detailed review."

Edited October 5, 2017 by marinaro44

[marinaro44]

Hi

That comment surprised me as well, I have never found any guest trying at the special event for Discoverers and/or Discoverer Plus other than a few who think themselves to be entitled but that is nothing to do with their cruising history!. It depends on the numbers onboard what kind of event they offer and what levels are asked but I have always found them very enjoyable and its been lovely to meet first time Azamara cruisers and get their perspectives on the line. However many times I do not know whether it is a new Azamara guest or not - To be honest I always assume everyone at the event has cruised with Azamara, your post has reminded me this is not always the case!

Maybe you haven't, Ann, but I have. I listened to one Celebrity couple whine and whine about everything--and continue to whine every time they saw me throughout the cruise. At most of my recent top tier events I have been seated with first-timers from Celebrity. I would like to see an event for those who have achieved top tier status primarily with Azamara.

[bob278]

Maybe you haven't, Ann, but I have. I listened to one Celebrity couple whine and whine about everything--and continue to whine every time they saw me throughout the cruise. At most of my recent top tier events I have been seated with first-timers from Celebrity. I would like to see an event for those who have achieved top tier status primarily with Azamara.

I'm sorry but I find that to be a bit "classist" (is that a word?) . Azamara recognizes repeat cruisers at the top tier events based on cruises with AZ, not total points. I think that is fine and shows that the company focuses on AZ customers, not "joiners".

 

 

About 65% of our points are with Celebrity and we are at the top tier level. While it is fairly obvious that we have more points than someone with 10-11 cruises on AZ, I think it is entirely appropriate for them to keep their focus on "their"customers and recognize them. For the last 2-3 years ( and what we have booked for the next 2) we have done most of our cruising on AZ and would be offended if there was an event for those who sailed AZ exclusively or earned more than half their points on AZ. The free nights already does that. And realistically, do you think the IT department is capable of creating accurate lists?

[Riocca]

Personally we are more than happy for guests new to Azamara who have reciprocal loyalty level through Celebrity and Royal Caribbean to be included in LCV events. Azamara have always treated these first timers extremely well and tried to make them welcome, long may that continue.

This contrasts with the feeling we’ve had on Royal Caribbean where sometimes we feel uncomfortable in the Diamond Lounge only having reciprocal status.

 

 

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[tazza_0712]

This ongoing conversation has been quite interesting for me.

 

I am a new to Azamara cruiser, my first sailing is coming up in January. I’ve been on 17 cruises so far, and I have enjoyed each and every one of them for different reasons.

 

The crowd on any one cruise can certainly impact the overall ambience, but I’m there for me and not for anyone else. Ultimately, my enjoyment or otherwise of a cruise (or any holiday) is dependant on me and my attitude.

 

In choosing Azamara, my partner and I were looking for a cruise line that was smaller, more personal, more luxurious and more destination oriented. At no point did we consider the crowd that may be sharing our cruise with us.

 

We are certainly younger than the average age demographic, but we enjoy chatting to all and sundry and some of my most enjoyable cruise conversations have been with those older than myself.

 

I’m not worried about what cruising background someone has, or how they earned their loyalty.

 

I don’t discount the experience of others, but I for one am just as excited to board Azamara for the first time in a couple of months from now, as I was when our booking was made early this year.

 

As a point of reference, both my partner and I are Diamond members with RCI, and we have not sailed with Celebrity. Obviously we will have reciprocal benefits applied based on our RCI status, though at the conclusion of our first Azamara cruise, I believe 18 nights in a suite will count for something on its own merits.

 

Either way, I am truly excited to meet all those onboard, but it won’t affect my holiday if we do or don’t get along with the entire vibe.

 

Just my $0.02, which is worth as much I’m sure (I stole that from a poster above but I liked it so much, I had to!)

 

And thanks to OP for sharing their experience of their cruise, also.

 

 

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[uktog]

. I would like to see an event for those who have achieved top tier status primarily with Azamara.

 

Sorry but I do not agree on that at all. If Azamara does not proactively welcome guests from other lines within their extended family they will make it even harder to grow the brand beyond their now three ships. I think Azamara has its recognition process just right in who they involve. What is wrong with sharing??? Why expect the hard worked crew to put on multiple events -- and on some cruises there will be so few top tier (I am assumming you mean Platinum) it will be a non event and even if you include Discoverer Plus it could be held in a broom cupboard. Lets not be elitist, be welcoming - after all they were welcoming to you (and I) the first time we cruised with them

[LuAnn]

Sorry but I do not agree on that at all. If Azamara does not proactively welcome guests from other lines within their extended family they will make it even harder to grow the brand beyond their now three ships. I think Azamara has its recognition process just right in who they involve. What is wrong with sharing??? Why expect the hard worked crew to put on multiple events -- and on some cruises there will be so few top tier (I am assumming you mean Platinum) it will be a non event and even if you include Discoverer Plus it could be held in a broom cupboard. Lets not be elitist, be welcoming - after all they were welcoming to you (and I) the first time we cruised with them

 

Well...my dear Ann...how many ++++ can I give you??? This "rating" system can just be too much...don't you think??? LuAnn

[ChucktownSteve]

Maybe you haven't, Ann, but I have. I listened to one Celebrity couple whine and whine about everything--and continue to whine every time they saw me throughout the cruise. At most of my recent top tier events I have been seated with first-timers from Celebrity. I would like to see an event for those who have achieved top tier status primarily with Azamara.

 

For the life of me I can't understand why anyone would come from Celebrity and whine. It was a relief for me to find such a great, welcoming crew and other passengers. The "welcome home" as we came back to the ship really set the tone for us. Was the cruise we took on AZ perfect? No. But there were far more in the positive column and only a couple in the wish it were better column.

 

 

That being said, I disagree with segregating top tier Azamara and top tier Celebrity cruisers. That doesn't make for a welcoming experience. Would you also prefer that suite guests be segregated in their own top tier venue as well? There are jerks everywhere. If I don't like someone's vibes, I tend to avoid them and gravitate to more pleasant people.

 

 

If I were on your cruise, I'd thank you for attracting those negative Nellie types to free us from them. ;p

[AJCM]

Our July / Aug B2B were great - itineraries were excellent (Britain and Baltic); both Azamazings were 2 of the 3 best we've had; good Azamara shore excursions a couple of times in Scotland; excellent private 3 day tour in St Petersburg with a good bunch of fellow cruisers (thanks for organising via CC Steve); Lech Walesa in Gdansk, after a lot of effort by senior on board staff to make it happen; consistently good service on board from many friendly and amenable staff; met some very nice other cruisers; two great white nights (except someone pinched my wife's shawl when we forgot it during clean-up - now that was certainly different!); great docking positions and/or shuttle service. The only aspect that altered the "feel" of the Britain cruise was maybe the absence of Brits and the large number >120 of golfers; resulting in at least 90% guests from USA. I'm not saying the experience was lessened in any way, so don't interpret as such, but the cruise was different to us in some intangible way. The Baltic cruise had a nationality mix consistent with most of our cruises and was extremely enjoyable but really no better "feel" than the first.

 

We wouldn't hesitate booking Azamara again and we fully intended to while on board but, as I've said elsewhere, along with others, the pricing has gone crazy for their less than luxury offering.

 

Tony

[Spursgirl]

As a soon to be first time Azamara cruiser and having cruised to a high level with Celebrity, are you saying that Celebrity cruisers are any more trying than Azamara guests? Also, you state that sitting at the top tier brunch/breakfast Azamara regulars are outnumbered. Do you personally ask each and everyone to find out how exactly they achieved their invite to the event and if they are a Celebrity convert, do you treat them in a different way? We all have to start our cruising life somewhere!

 

I would hate that you and any other Azamara newbies feel unwelcome here. Have enjoyed many cruises on Celebrity and similarly I love the Azamara experience. Possibly some Celebrity loyalists expect Azamara to be Celebrity light and are therefore surprised when it isn't.

 

However I know you have done your research and are looking forward to a different vibe.

 

While I appreciate that Azamara isn't for everyone I am sure you will enjoy both your forthcoming cruises on Eclipse and Quest for different reasons. I look forward to meeting you at our Meet and Mingle on June 23.

[excitedofharpenden]

As a soon to be first time Azamara cruiser and having cruised to a high level with Celebrity, are you saying that Celebrity cruisers are any more trying than Azamara guests? Also, you state that sitting at the top tier brunch/breakfast Azamara regulars are outnumbered. Do you personally ask each and everyone to find out how exactly they achieved their invite to the event and if they are a Celebrity convert, do you treat them in a different way? We all have to start our cruising life somewhere!

Please, you and anyone else reading this thread, don't be put off by marinaro's comments here. It's not atypical of those that cruise on Azamara. There is a very friendly attitude onboard, not just from the crew, but the passengers too. Not to say there are some who aren't so nice and you might even get the occasional whiner (that if I recognise as such I will avoid like the plague. I think everyone is capable of doing that or giving the "hint" to them). I'm always impressed if I go to the meet and greets on the ship that any first time Azamara cruisers are welcomed, not just by the host, but also the other guests in the room.

 

As for the "top tier events" that marinaro talks of, I'm not sure if he particularly means the breakfast they have in Prime C. On a cruise they may have two if the LCV numbers are high (perish the thought that Celebrity reciprocal cruisers are there too!:rolleyes:) and I have always found them to be a very civilised event and worth attending. A nice way to meet people in a friendly environment and hopefully no discussion on status, whatever that may mean. I've never had a trying time. Just very pleasant. Don't fret.

 

Phil

[uktog]

Please, you and anyone else reading this thread, don't be put off by marinaro's comments here. It's not atypical of those that cruise on Azamara. There is a very friendly attitude onboard, not just from the crew, but the passengers too. Not to say there are some who aren't so nice and you might even get the occasional whiner (that if I recognise as such I will avoid like the plague. I think everyone is capable of doing that or giving the "hint" to them). I'm always impressed if I go to the meet and greets on the ship that any first time Azamara cruisers are welcomed, not just by the host, but also the other guests in the room.

 

 

 

As for the "top tier events" that marinaro talks of, I'm not sure if he particularly means the breakfast they have in Prime C. On a cruise they may have two if the LCV numbers are high (perish the thought that Celebrity reciprocal cruisers are there too!:rolleyes:) and I have always found them to be a very civilised event and worth attending. A nice way to meet people in a friendly environment and hopefully no discussion on status, whatever that may mean. I've never had a trying time. Just very pleasant. Don't fret.

 

 

 

Phil

 

 

 

Good post.

I think another point, the regular cruisers always spot each other and sort out their own meets for drinks, dinner etc with those they want to socialise with - no need to ask Azamara to do that.

And sometimes we meet up with new folks who have - heaven forbid - come from Celebrity or Royal and include them in our table.

 

 

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[J.E.C]

I also have not experienced Azamara but I am not worried except about one thing. I do not go on a cruise for the ship (although I do like the smaller ships been on the R class twice on Princess). I go on a cruise for the itinerary because I want to see things & relax a few days. I also believe the cruise experience is relative. You make your own fun. If you join in to things that is your choice and you meet people. I do not pretty much because I want to do what I want to do when I want to do it. I have gotten the jest from what you say with newbies you are feeling a little different experience about the line. However everyone was a newbie at one time. Yes i am sure it can affect the experience if you have some PITA"S on the cruise but ultimately it is their cruise as much as everyone else's and unless doing something not permitted by the line they have that right.

 

Please don;t attack or berate me with what I am going to say is the one thing I am worried about. I am 69 and do not look or act like it. I also have two very bad legs but I do not let it slow me down in any way shape or form (kinda worried about Petra but will handle it extra pain pills..lol). I deal with it. The thing I am worried about is a lot of elderly people with scooters and moving like turtles although I am far from being the hare............lol What is the passenger demographics??

 

Kathy

 

I am sure you will love Petra. We did Jordan as a land tour holiday a few years ago and loved it. If you get the chance to do the night tour there I would highly recommend it. From all the places I have been (and I have been very lucky) this is still up there in the top 5 :D. the night time experience of walking down in candlelight was just amazing.

 

We are back on Azamara in just under 2 weeks and we are really looking forward to it. First time since the make over :). As always with a cruise its the ports that attracted us. But we know the downside (the showers - who cares) and the up sides - the size of the ship, the friendliness, Cafe Mosaic, longer stays in port and smaller ports etc etc. Yes we have met the odd cruise snob/moaner on every cruise we have done (I can hear it now - I am whatever status.... I know the captain etc etc.... its not as good as ???) once heard then avoided :). But you are on holiday so whats not to enjoy

Edited October 6, 2017 by J.E.C
Missed a bit off!

[Lottie A]

Couldn't agree more with Ann and Phil. I have never experienced such moaners onboard as Marinaro describes. Certainly Azamara welcomes everyone and I would have no idea and would not care either which cruise line they gained their loyalty status on.

 

I'm sure you will have a great cruise lotus girl.

[hiccups]

Glad to see someone else somewhat puzzled by those comments. I have to say that as someone who has cruised on Azamara 6 times - and loves the brand - if I was a first-timer coming here and reading some comments on this thread (and others on the Azamara board) I would feel put off by some of the attitudes on display

 

Ditto. We had our first Azamara cruise in July, and have LCV status due to reciprocity. I'm glad we didn't experience any of that sort of attitude from fellow passengers. However, we seem to find nice, friendly passengers on every cruise line--I don't think one cruise line can lay claim to that exclusively.

 

We were disappointed by a few aspects of Azamara, in particular because we did not experience the outstanding service everyone here raves about, nor did we find the food above average. We expected more for the price we paid. We have another cruise booked on Azamara because it was a very good price, and my husband enjoys the Perry Golf packages. I hope we get to see what draws so many back to Azamara on our next cruise, but if not, I won't be disappointed because what we experienced last time would be worth what we paid for the upcoming trip. As long as Azamara has a competitive price, we'll continue to consider them, and hope others that are "only Azamara" won't look down their noses at us.

[woodards]

Part of the answer is that Azamara being smaller ships with less passengers are more social than the larger ships which some passengers find difficult. Therefore during a cruise your almost bound to have a conversation with a larger percentage of passengers and it’s not uncommon to start a conversation with the question “are you enjoying the cruise”. Which may then give an insight as their take on the Azamara experience and maybe their cruising history.

We have been often asked by Celebrity cruisers if they will enjoy Azamara, our usual reply is don’t think it’s Celebrity, Azamara is different enjoy it as such.

 

 

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Disagree, we have completed one Azamara with another booked in December.

 

We found the experience to be much more intimate and lending itself to not interact with other guests if we didn't want to. That's not to say we didn't but we felt we had a choice. Whereas with X, RCL, NCL etc. the lay out of the ships (and volume of passengers) make it almost impossible to not interact on a very frequent basis, even if you don't want to.

[marinaro44]

Couldn't agree more with Ann and Phil. I have never experienced such moaners onboard as Marinaro describes. Certainly Azamara welcomes everyone and I would have no idea and would not care either which cruise line they gained their loyalty status on.

Lottie, I am happy for you--and Ann--that you haven't experienced "such moaners." I wish I hadn't. The top tier events should be upbeat, celebratory, and fun. Senior officers greet and serve you. There are more food choices than one can imagine. But being seated at a table with someone on his or her first Azamara cruise who complains constantly about that first cruise, telling you how awful your favorite cruise line is, simply ruins that event--at least for me. And to be seated with someone like that is, in fact, a "trying" experience for me. I don't know why people can't seem to understand that.

 

 

I have to say I am aghast at what some of you have read into what I wrote. Nowhere did I say first-timers shouldn't be "welcomed." In fact, when I encounter newcomers I do my best to introduce them to key officers and give them tips on how best to take advantage of what Azamara offers--much like someone did for Chucktown Steve as he described in his blog during his first Azamara cruise a month or two ago.

 

But I do think there should be some kind of gathering for the top Azamara cruisers so they can get to know each other, socialize, and easily recognize each other on future cruises. This group are the ones who have 10, 20, 40, 50+, even 80+ cruises under their belts and have shown themselves to be true Azamara loyalists.

 

 

I don't think this would be any more exclusionary than the top tier brunch or the LCV cocktail party, which no one seems to object to having. And it doesn't have to create more work for the "hard-working crew." It could be a get-together in a corner of the Living Room--much like a Perry Golf affair--where there are already bar staff for drinks and the tapas bar for nibbles. Could be hosted by the LCV host or hostess. Or the four top cruiser couples/singles could share a dinner table with the LCV host(ess) after the LCV cocktail party. Special wines or menus are not necessary. No extra effort required for the crew. We're all going to eat somewhere anyway. I've suggested this to one LCV host(ess) who was very receptive to the idea.

 

 

I just think there should be an event, simple though it might be, that acknowledges there is a difference between those who have double-digit Azamara cruises (some approaching triple digits even) and those on their first.

[uktog]

I think we are going to have to disagree on this one, there are more than enough events (LCV party, additional social event and if you are at the top end VIP invites) on a cruise without adding another one. It was bad enough on a 7 and 9 night trip getting everything fitted in. I know at least one of the hotel directors is also trying to minimise the use of the Living Room for invite only events - something I agree with as it needs to be open to all as much as possible. This is why the right hand side opposite the Patio, Deck 15 forward and the Sunset Bar (before opening to all guests) are now being used. I'm also not keen on another invite for dinner and prefer any invites to be with the wider range of guests that the hosted tables currently are.

 

If you get difficult people, just need to practice your subject changing conversation skills, something we have to do for topic avoidance all the time at work functions so I suppose DH and I are both well practiced in this. I started the thread with the heading of conversations that started with "meh" responses. None of these went downhill to whines and moans, we found subjects to share a pleasant conversation about.

 

Lets leave it at that but please no more functions.....we have more than enough.

[ellbon]

 

But I do think there should be some kind of gathering for the top Azamara cruisers so they can get to know each other, socialize, and easily recognize each other on future cruises. This group are the ones who have 10, 20, 40, 50+, even 80+ cruises under their belts and have shown themselves to be true Azamara loyalists.

 

to me this is another cocktail party minus about half the people. plus if this was to be a party it should be for guests who have done 20 plus cruises. else to many people on some cruises. maybe not enough on others.

 

 

Could be hosted by the LCV host or hostess. Or the four top cruiser couples/singles could share a dinner table with the LCV host(ess) after the LCV cocktail party. Special wines or menus are not necessary. No extra effort required for the crew. We're all going to eat somewhere anyway. I've suggested this to one LCV host(ess) who was very receptive to the idea.

 

Amanada did that on a cruise. i was bored to tears. think the other guests were too. i would never do it again. i have enjoyed my dinner much more with the LVC hotress. i enjoyed meals with HD 's and others but that was boring.

 

 

I just think there should be an event, simple though it might be, that acknowledges there is a difference between those who have double-digit Azamara cruises (some approaching triple digits even) and those on their first.

 

no- this shows a class difference that some ships have for booking dinners or tours. not a thing i like.

[excitedofharpenden]

Lottie, I am happy for you--and Ann--that you haven't experienced "such moaners." I wish I hadn't. The top tier events should be upbeat, celebratory, and fun. Senior officers greet and serve you. There are more food choices than one can imagine. But being seated at a table with someone on his or her first Azamara cruise who complains constantly about that first cruise, telling you how awful your favorite cruise line is, simply ruins that event--at least for me. And to be seated with someone like that is, in fact, a "trying" experience for me. I don't know why people can't seem to understand that.

 

 

I have to say I am aghast at what some of you have read into what I wrote. Nowhere did I say first-timers shouldn't be "welcomed." In fact, when I encounter newcomers I do my best to introduce them to key officers and give them tips on how best to take advantage of what Azamara offers--much like someone did for Chucktown Steve as he described in his blog during his first Azamara cruise a month or two ago.

 

But I do think there should be some kind of gathering for the top Azamara cruisers so they can get to know each other, socialize, and easily recognize each other on future cruises. This group are the ones who have 10, 20, 40, 50+, even 80+ cruises under their belts and have shown themselves to be true Azamara loyalists.

 

 

I don't think this would be any more exclusionary than the top tier brunch or the LCV cocktail party, which no one seems to object to having. And it doesn't have to create more work for the "hard-working crew." It could be a get-together in a corner of the Living Room--much like a Perry Golf affair--where there are already bar staff for drinks and the tapas bar for nibbles. Could be hosted by the LCV host or hostess. Or the four top cruiser couples/singles could share a dinner table with the LCV host(ess) after the LCV cocktail party. Special wines or menus are not necessary. No extra effort required for the crew. We're all going to eat somewhere anyway. I've suggested this to one LCV host(ess) who was very receptive to the idea.

 

 

I just think there should be an event, simple though it might be, that acknowledges there is a difference between those who have double-digit Azamara cruises (some approaching triple digits even) and those on their first.

From a personal perspective I say no way thank you very much. There’s something going on for EVERYBODY and we don’t need more to fit into the diary. Sorry, regardless of what you say this just seems elitist to me and knowing your posting history under various guises on these boards I’m surprised you feel the way you do. Perhaps it’s because you’ve climbed up the frequent cruiser ladder with Azamara? I don’t endorse your thoughts. Sorry.

 

Phil