JandKsVistas Posted December 11, 2018 #1 Share Posted December 11, 2018 I have read on these Oceania forums that there is a special services email to request items not usually provided, but cannot seem to find it. I emailed Oceania coustomerservicea and got no reply Help. Link to comment Share on other sites More sharing options...
Rare GeezerCouple Posted December 11, 2018 #2 Share Posted December 11, 2018 1 minute ago, JandKsVistas said: I have read on these Oceania forums that there is a special services email to request items not usually provided, but cannot seem to find it. I emailed Oceania coustomerservicea and got no reply Help. Can you just wait until you are on board to request some DIet Coke? GC Link to comment Share on other sites More sharing options...
JandKsVistas Posted December 11, 2018 Author #3 Share Posted December 11, 2018 Tried that before and no decaf to be found. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted December 11, 2018 #4 Share Posted December 11, 2018 are you using a TA ? get them to request your preference or call Oceania Link to comment Share on other sites More sharing options...
Rare GeezerCouple Posted December 11, 2018 #5 Share Posted December 11, 2018 1 minute ago, LHT28 said: are you using a TA ? get them to request your preference or call Oceania If you know that they don't stock it, then yes, do this. We did this on our first Oceania cruise, for a couple of special requests, and everything was nicely waiting. But it might depend upon supplies available at the port you sail out of. GC Link to comment Share on other sites More sharing options...
Rob the Cruiser Posted December 11, 2018 #6 Share Posted December 11, 2018 (edited) That's odd. We had no problem getting decaf coke on Marina. Perhaps it was a language issue with your cabin attendant since the full name of the product is "Caffeine-Free Coca-Cola". Edited December 11, 2018 by Rob the Cruiser typo Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted December 12, 2018 #7 Share Posted December 12, 2018 2 hours ago, Rob the Cruiser said: That's odd. We had no problem getting decaf coke on Marina. Perhaps it was a language issue with your cabin attendant since the full name of the product is "Caffeine-Free Coca-Cola". This is true. A request for "Coke Zero" may sometimes get a perplexed look from a new staff member. Link to comment Share on other sites More sharing options...
GICNJC Posted December 12, 2018 #8 Share Posted December 12, 2018 I do not drink cola, and usually drink diet non cola such as 7up, sprite, gingerale. First cruise they found a few for our minifridge. I made the request before the second cruise and all were diet non cola's. ' Link to comment Share on other sites More sharing options...
Paulchili Posted December 12, 2018 #9 Share Posted December 12, 2018 3 minutes ago, GICNJC said: I do not drink cola, and usually drink diet non cola such as 7up, sprite, gingerale. First cruise they found a few for our minifridge. I made the request before the second cruise and all were diet non cola's. ' This is the case - if one desires something a little out of the ordinary, one should request it ahead of time. Case in point, DW drinks Diet Caffeine Free Coke - not a standard item. Hence we always request it ahead and therefore receive it during the cruise. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted December 12, 2018 #10 Share Posted December 12, 2018 23 minutes ago, GICNJC said: I do not drink cola, and usually drink diet non cola such as 7up, sprite, gingerale. First cruise they found a few for our minifridge. I made the request before the second cruise and all were diet non cola's. ' I usually drink ginger ale not the diet stuff & I have no problem getting it onboard There is usually sprite in the fridge as well Maybe in some areas it is harder to obtain some types of soda I remember a few years ago FDR sating they ship everything to the port from the USA whether that is still the case I am not sure we have had bottled water from Greece, Italy & USA Link to comment Share on other sites More sharing options...
sammiedawg Posted December 12, 2018 #11 Share Posted December 12, 2018 I email specialservices@oceania before every sailing to request caffeine free diet drinks. I list the names of sodas- caffeine free Diet Coke or Pepsi, Sprite Zero, diet Sierra Mist. Coke Zero is not caffeine free per the label but onboard staff may think it is. I have always been accommodated and the room stewards replenish as needed. On one occasion in Polo I asked for diet, caffeine free soda. Someone went to the storeroom to find it, which embarrassed me. Lately I’ve noted the GDR and specialties generally have Sprite Zero. Link to comment Share on other sites More sharing options...
Sea42 Posted December 12, 2018 #12 Share Posted December 12, 2018 Would diet tonic be something that is generally available onboard? Link to comment Share on other sites More sharing options...
azam71209 Posted December 12, 2018 #13 Share Posted December 12, 2018 One problem you may be running into is that the word "diet' is not used on sugar free beverages in other parts of the world. I have been told that signifies a medically prescribed regimen. They use "coke light" as the correct label for what we call diet coke. Same with other products. Mary Link to comment Share on other sites More sharing options...
Rare ORV Posted December 12, 2018 #14 Share Posted December 12, 2018 This is a job for your TA, just another reason to use a good one, although minor. Link to comment Share on other sites More sharing options...
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