Thank you Jan Swartz!

[Working 2 Cruise]

I was astonished to have received an email in response to mine - yes, I did email her to commend the crew of the Caribbean Princess, among other things. Within an hour, she responded! Amazing!

[Cruiserkenn]

Fantastic!  

[paul929207]

Very nice.

[satxdiver]

Nice touch. 

[AF-1]

4 hours ago, Working 2 Cruise said:

I was astonished to have received an email in response to mine - yes, I did email her to commend the crew of the Caribbean Princess, among other things. Within an hour, she responded! Amazing!

So what was her response to your email

[Coral]

I doubt it would have been that quick if it was a negative email.

[Micahs Grandad]

Probably not her but one of her assistants

[c-boy]

wonderful !  no doubt, they like getting good news 

[AVCruzers]

7 hours ago, Working 2 Cruise said:

I was astonished to have received an email in response to mine - yes, I did email her to commend the crew of the Caribbean Princess, among other things. Within an hour, she responded! Amazing!

What exact email address did you use for her?  I have a concern that others have not be able to answer.  Thanks in advance.  

[TracieABD]

Very nice!

[Working 2 Cruise]

it was a lovely email. I cannot get into the details. As far as Jan Swartz' email is concerned, I don't feel comfortable sharing it. Sorry! No doubt you can get it from someone on the boards or you can email customerrelations@princesscruises.com to resolve your issue. I've always loved sailing with Princess and am definitely looking forward to my cruise in 10 days on the Ruby!

[cruisingpeople]

Nice to hear Nina, and again, Welcome Back.

[Stonewolf Cruiser]

Impressive to receive such a prompt reply.

[Working 2 Cruise]

13 hours ago, Stonewolf Cruiser said:

Impressive to receive such a prompt reply.

Yes, it was! Truly surprising, but great!

[jagsfan]

On 1/23/2019 at 10:22 AM, Micah's Grandad said:

Probably not her but one of her assistants

Nothing like spoiling someone’s happy day!

[Ep010835]

1 hour ago, jagsfan said:

Nothing like spoiling someone’s happy day!

 

Always one in every crowd. 😡

[bvm49]

The only reply I got from my email to her was a phone call from the Australian office. When I expressed my surprise I was informed that she doesn't reply to Aussies as they consider the Australian office is a separate organisation.

Brian