sbsco Posted July 2, 2019 #301 Share Posted July 2, 2019 Just now, sbsco said: This is probably a mistake too. 2 1 Link to comment Share on other sites More sharing options...
suesnake2002 Posted July 2, 2019 #302 Share Posted July 2, 2019 I remember one airline had a "glitch" something like ny to fla fir $24. When airfares were running $100. It was reported on the NEWS that those that booked would have price honored. If our drink packages are not honored, take to the news. How come a drink package can't be marked down to 1/4 the price, while prices of cabanas are raised 4 times original posting price. 6 1 Link to comment Share on other sites More sharing options...
cgags47 Posted July 2, 2019 #303 Share Posted July 2, 2019 2 minutes ago, sbsco said: This is probably a mistake too. Hahaha, yea really. They'll honor the $1300 cabana glitch no problem. 2 Link to comment Share on other sites More sharing options...
Clarea Posted July 2, 2019 #304 Share Posted July 2, 2019 Just now, suesnake2002 said: .... How come a drink package can't be marked down to 1/4 the price, while prices of cabanas are raised 4 times original posting price. Totally agree, Royal has dynamic pricing, there is no "regular" price. Any price should be valid. Otherwise what stops them from cancelling packages that were purchased for $38 at some point, and just say it was a glitch? 10 Link to comment Share on other sites More sharing options...
SaltyButSweet Posted July 2, 2019 #305 Share Posted July 2, 2019 Anyone else think it was someone’s last day of work and they just screwed around with prices to stick it to the man? 😬😂 1 3 Link to comment Share on other sites More sharing options...
Clarea Posted July 2, 2019 #306 Share Posted July 2, 2019 1 minute ago, SaltyButSweet said: Anyone else think it was someone’s last day of work and they just screwed around with prices to stick it to the man? 😬😂 If so, it was a good one! 2 1 Link to comment Share on other sites More sharing options...
cgags47 Posted July 2, 2019 #307 Share Posted July 2, 2019 3 minutes ago, SaltyButSweet said: Anyone else think it was someone’s last day of work and they just screwed around with prices to stick it to the man? 😬😂 If not, it should be someone's last day at work. 1 Link to comment Share on other sites More sharing options...
Casino Comp Chick Posted July 2, 2019 #308 Share Posted July 2, 2019 12 minutes ago, Host Clarea said: Totally agree, Royal has dynamic pricing, there is no "regular" price. Any price should be valid. Otherwise what stops them from cancelling packages that were purchased for $38 at some point, and just say it was a glitch? Has Cruise critic addressed this with Royal? This would be a perfect opportunity for Cruise critic to go to bat for the clients. 1 1 Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted July 2, 2019 #309 Share Posted July 2, 2019 5 minutes ago, cgags47 said: If not, it should be someone's last day at work. Really...... People make mistakes. 2 Link to comment Share on other sites More sharing options...
cgags47 Posted July 2, 2019 #310 Share Posted July 2, 2019 Just now, Milwaukee Eight said: Really...... People make mistakes. People are angry and upset. Let us vent. 3 Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted July 2, 2019 #311 Share Posted July 2, 2019 2 minutes ago, cgags47 said: People are angry and upset. Let us vent. Anger Management 2 1 Link to comment Share on other sites More sharing options...
KelJ Posted July 2, 2019 #312 Share Posted July 2, 2019 3 hours ago, TMO3CCO1 said: I bought it st this price and it is already showing cancel in little red letters next to it. 🙁 The red word “cancel” is what you would click to cancel your purchase. It doesn’t mean it’s been canceled. If you click the blue “view order details,” you will see what was purchased and the price paid. 1 Link to comment Share on other sites More sharing options...
PMGS247 Posted July 2, 2019 #313 Share Posted July 2, 2019 43 minutes ago, Milwaukee Eight said: Did you read your contract when you booked your cruise? I agree their IT has a history of issues and all the more reason to know this was likely a error “glitch”. Literally no one is questioning whether they are entitled to correct for glitches. 1 Link to comment Share on other sites More sharing options...
cgags47 Posted July 2, 2019 #314 Share Posted July 2, 2019 5 minutes ago, Milwaukee Eight said: Anger Management lmao, is that your go to response in this thread? Anger is an emotion, that we are allowed to feel, especially when we feel we have been wronged. Nobody needs you being the Emotion Police, quoting cruise contracts and suggesting anger management to people. 3 Link to comment Share on other sites More sharing options...
Judyrem Posted July 2, 2019 #315 Share Posted July 2, 2019 33 minutes ago, SaltyButSweet said: Anyone else think it was someone’s last day of work and they just screwed around with prices to stick it to the man? 😬😂 Love it, from School of Rock? Link to comment Share on other sites More sharing options...
Rare BillOh Posted July 2, 2019 #316 Share Posted July 2, 2019 12 hours ago, WVHillbilly said: Saw this on FB , yelled for the DW to grab my wallet and snatched it up for our Feb 2020 HOS and Sep 2020 GOS. We were doing the exact same thing at the same time. Link to comment Share on other sites More sharing options...
PMGS247 Posted July 2, 2019 #317 Share Posted July 2, 2019 7 hours ago, LilBlackDress said: I think it was supposed to be for the Refreshment Package... Not sure if it is a kid, an intern, or a lil ole lady with bad eyesight 🙂 I think it was someone who was intending to type 18 into the gratuity % field but the cursor was in daily rate. I mentioned “kid” as well...basically a figure of speech. Everyone is capable. What’s crazy is how long it took to resolve. They’re on social media calling it an error hours before it’s taken off the site. Not difficult to imagine a new kid in the office, but it could have been anyone. Link to comment Share on other sites More sharing options...
Rare BillOh Posted July 2, 2019 #318 Share Posted July 2, 2019 I read the beginning and the end of this thread. My May 2020 cruise is now back to $50 per day. Off to check my email. Link to comment Share on other sites More sharing options...
Ourusualbeach Posted July 2, 2019 #319 Share Posted July 2, 2019 3 minutes ago, PMGS247 said: I think it was someone who was intending to type 18 into the gratuity % field but the cursor was in daily rate. I mentioned “kid” as well...basically a figure of speech. Everyone is capable. What’s crazy is how long it took to resolve. They’re on social media calling it an error hours before it’s taken off the site. Not difficult to imagine a new kid in the office, but it could have been anyone. I’m thinking that the gratuity is something that applies to more than just this item and would be controlled at a higher level so that one change to that would affect everything that had a gratuity attached to it. The $18 is the correct “sale” price for the refreshment package so I also believe that’s where the mistake initiated. 2 Link to comment Share on other sites More sharing options...
GalwayGirl03 Posted July 2, 2019 #320 Share Posted July 2, 2019 1 minute ago, Ourusualbeach said: I’m thinking that the gratuity is something that applies to more than just this item and would be controlled at a higher level so that one change to that would affect everything that had a gratuity attached to it. The $18 is the correct “sale” price for the refreshment package so I also believe that’s where the mistake initiated. I get that it can be a "glitch" but the fact that my receipt/email confirmation says Special Offer makes me believe this was like a one time flash sale that too many people took advantage of and Royal's profit margin isn't liking the fact that so many people got this special offer. So I think now Royal is back pedaling on their special offer and falling back upon their catch all cruise contract. Just really made PR for the company. My cruise planner still says my package is valid but I am not getting my hopes up. 2 Link to comment Share on other sites More sharing options...
Clarea Posted July 2, 2019 #321 Share Posted July 2, 2019 3 minutes ago, Ourusualbeach said: ... The $18 is the correct “sale” price for the refreshment package so I also believe that’s where the mistake initiated. Sounds about right. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted July 2, 2019 #322 Share Posted July 2, 2019 56 minutes ago, suesnake2002 said: I remember one airline had a "glitch" something like ny to fla fir $24. When airfares were running $100. It was reported on the NEWS that those that booked would have price honored. If our drink packages are not honored, take to the news. How come a drink package can't be marked down to 1/4 the price, while prices of cabanas are raised 4 times original posting price. $95 for water park in September, it was $39 two weeks ago 1 Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted July 2, 2019 #323 Share Posted July 2, 2019 1 minute ago, John&LaLa said: $95 for water park in September, it was $39 two weeks ago They need to make up for the cheap booze!😁 1 Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted July 2, 2019 #324 Share Posted July 2, 2019 15 minutes ago, BillOh said: We were doing the exact same thing at the same time. My browser saves my Credit Card. I saved 30 seconds. 1 Link to comment Share on other sites More sharing options...
Judyrem Posted July 2, 2019 #325 Share Posted July 2, 2019 I think all of you social media users need to vent BIG time. I am so sick and tired of company's "rotten customer "circus". I have been bamboozled by the best of them, Apple, Airbnb etc and I have to say I am quite over them and ready to take my business elsewhere. I have four cruises on Royal this year and there are other cruise lines available. "I'm mad as hell and not going to take it anymore,' from Network. Link to comment Share on other sites More sharing options...
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