lovetocruiseinvirginia Posted December 4, 2019 #1 Share Posted December 4, 2019 Anyone know why I can’t get the deck plan view on available cabins on Celebrity website? Link to comment Share on other sites More sharing options...
Mark_T Posted December 4, 2019 #2 Share Posted December 4, 2019 It was working last time I used it. Which cruise and which cabin category? Link to comment Share on other sites More sharing options...
fred111 Posted December 4, 2019 #3 Share Posted December 4, 2019 I am having the same problem Link to comment Share on other sites More sharing options...
Mark_T Posted December 4, 2019 #4 Share Posted December 4, 2019 Just picked a cruise at random... This is from the UK, but on the .com website. Link to comment Share on other sites More sharing options...
mrichmo Posted December 4, 2019 #5 Share Posted December 4, 2019 It’s working for me Link to comment Share on other sites More sharing options...
davekathy Posted December 4, 2019 #6 Share Posted December 4, 2019 (edited) 1 hour ago, lovetocruiseinvirginia said: Anyone know why I can’t get the deck plan view on available cabins on Celebrity website? I was just checking out a 9 September 2021 cruise (Pacific Coastal) on the Millennium and experiencing the same issue. List view works but not deck view. No issues with other searches. Edited December 4, 2019 by davekathy Link to comment Share on other sites More sharing options...
Fouremco Posted December 4, 2019 #7 Share Posted December 4, 2019 Works for me, using both the US and Canadian sites. Link to comment Share on other sites More sharing options...
Mark_T Posted December 4, 2019 #8 Share Posted December 4, 2019 1 hour ago, davekathy said: I was just checking out a 9 September 2021 cruise (Pacific Coastal) on the Millennium and experiencing the same issue. List view works but not deck view. No issues with other searches. Yep, that one is broken for me as well. Looks like this issue is cruise specific for some reason. Link to comment Share on other sites More sharing options...
davekathy Posted December 4, 2019 #9 Share Posted December 4, 2019 1 minute ago, Mark_T said: Yep, that one is broken for me as well. Looks like this issue is cruise specific for some reason. Agree. Thanks for verifying. I'm not having issues with my existing cruises. Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted December 4, 2019 #10 Share Posted December 4, 2019 Recently happened to me and also to the phone rep assisting with my booking. He said that it was all over the map and some cruises/ships were fine and others not. He said, of course, that the techs were working on it. Link to comment Share on other sites More sharing options...
Spif Barwunkel Posted December 4, 2019 #11 Share Posted December 4, 2019 Just booked a cruise having the same problem. Deal was a good one and I knew where I wanted to be (deck and cabin area). Googled the ships deck plans to see the cabin numbers then looked at the "list view" and went from there. Did not want to wait around for the deck view to figure itself out and lose the savings. Link to comment Share on other sites More sharing options...
vermonter16 Posted December 4, 2019 #12 Share Posted December 4, 2019 It has been intermittent. It's been happening at least for the last several hours. Link to comment Share on other sites More sharing options...
cruznjan Posted December 4, 2019 #13 Share Posted December 4, 2019 The website strikes again! Link to comment Share on other sites More sharing options...
Lastdance Posted December 4, 2019 #14 Share Posted December 4, 2019 For me, the cabins and deck photos only show up for established cruises, and not for those that ha e been released recently. Link to comment Share on other sites More sharing options...
sdnich Posted December 4, 2019 #15 Share Posted December 4, 2019 I booked the September 9, 2021 cruise a couple weeks ago and it did the same thing then! I assumed it was happening on other cruises too! Link to comment Share on other sites More sharing options...
davekathy Posted December 4, 2019 #16 Share Posted December 4, 2019 2 minutes ago, sdnich said: I booked the September 9, 2021 cruise a couple weeks ago and it did the same thing then! I assumed it was happening on other cruises too! Not all cruises and not all for the 2021 cruises. Link to comment Share on other sites More sharing options...
If only Posted December 4, 2019 #17 Share Posted December 4, 2019 (edited) I was told by Celebrity it was for new cruises in 2021 & the deck views would be available Dec 6. Not sure how true this is but every cruise we booked in 2021 does not have deck view for either C2 or A1 or 2A. Not sure the others as we want a balcony. Edited December 4, 2019 by If only Link to comment Share on other sites More sharing options...
davekathy Posted December 5, 2019 #18 Share Posted December 5, 2019 6 hours ago, If only said: I was told by Celebrity it was for new cruises in 2021 & the deck views would be available Dec 6. Not sure how true this is but every cruise we booked in 2021 does not have deck view for either C2 or A1 or 2A. Not sure the others as we want a balcony. Once again wrong info being provided by the phone reps. I've checked out different 2021 and 2022 cruises and some do and some don't show the deck view. Link to comment Share on other sites More sharing options...
Rare NMTraveller Posted December 5, 2019 #19 Share Posted December 5, 2019 12 hours ago, fred111 said: I am having the same problem Same here during Black Friday. Link to comment Share on other sites More sharing options...
Shadow9612 Posted December 5, 2019 #20 Share Posted December 5, 2019 Ditto. Why does Celebrity regularly have IT problems? Link to comment Share on other sites More sharing options...
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