Grandma Cruising Posted February 22, 2020 #26 Share Posted February 22, 2020 3 minutes ago, laurieb said: It's an email that was sent to travel agents; probably not intended to be shared yet Thanks for confirming that, Laurieb. Link to comment Share on other sites More sharing options...
excitedofharpenden Posted February 22, 2020 #27 Share Posted February 22, 2020 So is CAOceanfront a travel agent? I'm confused 🤔 Phil Link to comment Share on other sites More sharing options...
hkr1216 Posted February 22, 2020 #28 Share Posted February 22, 2020 Laurie is correct. The email begins, “Dear Travel Partner”, which is missing from the OP photo. Link to comment Share on other sites More sharing options...
hiccups Posted February 23, 2020 #29 Share Posted February 23, 2020 Even though I'm (finally) opted in (for once, my settings haven't "deselected" Azamara), I haven't received any emails, either. Hopefully someone will share whatever the update is when it's available. Link to comment Share on other sites More sharing options...
aussie travel bird Posted February 23, 2020 #30 Share Posted February 23, 2020 13 hours ago, Gail & Dan said: I read that as there Sharing the news on Feb 25th? I would not expect an email before that date Why am I feeling that this isn't going to bring good news to loyal customers"? No email here either. Link to comment Share on other sites More sharing options...
excitedofharpenden Posted February 23, 2020 #31 Share Posted February 23, 2020 8 hours ago, hkr1216 said: Laurie is correct. The email begins, “Dear Travel Partner”, which is missing from the OP photo. I wish CAOceanfront had disclosed that at the start. It might have saved some angst here, if they should have shared it at all. Sounds like it was embargoed? Phil 2 Link to comment Share on other sites More sharing options...
combine Posted February 23, 2020 #32 Share Posted February 23, 2020 48 minutes ago, excitedofharpenden said: I wish CAOceanfront had disclosed that at the start. It might have saved some angst here, if they should have shared it at all. Sounds like it was embargoed? Phil Yep, we whiled away a few hours discussing the finer points of an email that we had no possibility of receiving! When I clicked through the screen shot from the OP ,it proved it was no ordinary email. But the good news Phil is that you found out you had fallen off the list again and are now hopefully back on it again! 🤣👍 Every cloud......! 4 1 Link to comment Share on other sites More sharing options...
Gail & Dan Posted February 23, 2020 #33 Share Posted February 23, 2020 10 hours ago, aussie travel bird said: Why am I feeling that this isn't going to bring good news to loyal customers"? No email here either. You have no Email Because its not the 25th there very clear on that 1 Link to comment Share on other sites More sharing options...
doubled Posted February 23, 2020 #34 Share Posted February 23, 2020 Will be interesting to see what the changes are. Hopefully wi-fi and laundry will be part of it. Link to comment Share on other sites More sharing options...
tgg Posted February 23, 2020 #35 Share Posted February 23, 2020 1 minute ago, doubled said: Will be interesting to see what the changes are. Hopefully wi-fi and laundry will be part of it. Perhaps WiFi and laundry benefits could go back to their previous levels. These "loyalty" benefits are now higher on Celebrity than they are on Azamara. This wasn't always the case. One bag of laundry to be shared by two people, both of whom are Discoverer +, on a 13 day cruise cruise is a bad joke. 2 Link to comment Share on other sites More sharing options...
Anchor Light Posted February 23, 2020 #36 Share Posted February 23, 2020 5 minutes ago, tgg said: Perhaps WiFi and laundry benefits could go back to their previous levels. These "loyalty" benefits are now higher on Celebrity than they are on Azamara. This wasn't always the case. One bag of laundry to be shared by two people, both of whom are Discoverer +, on a 13 day cruise cruise is a bad joke. Totally agree and I have experienced both. Ironically your Azamara example is one that I will encounter in a few weeks time! Link to comment Share on other sites More sharing options...
Redtravel Posted February 25, 2020 #37 Share Posted February 25, 2020 On 2/23/2020 at 9:49 AM, tgg said: Perhaps WiFi and laundry benefits could go back to their previous levels. These "loyalty" benefits are now higher on Celebrity than they are on Azamara. This wasn't always the case. One bag of laundry to be shared by two people, both of whom are Discoverer +, on a 13 day cruise cruise is a bad joke. It was odd that Azamara decreased the laundry loyalty benefit. On Celebrity, as elite plus, I get 2 bags of laundry per cruise. My spouse also gets 2 bags per cruise. That gives us 4 bags on every cruise. On Azamara, we got one bag to share. This makes Azamara a more upscale brand? Azamara has self service laundry rooms that you can use. Doing my own laundry on vacation as opposed to sending it out is a true step in the wrong direction. I certainly hope that Azamara will match or exceed Celebrity benefits. 1 Link to comment Share on other sites More sharing options...
excitedofharpenden Posted February 25, 2020 #38 Share Posted February 25, 2020 (edited) In spite of Azamara’s previous record of listening to its guests they are notably silent on loyalty benefits. Updates to their detriment (like the new bidding for upgrade scheme) seem more common. I think the limitations of the laundry rooms on the ship and crew manning them is an issue for the laundry perk. I also believe that Azamara place too much value on free nights that aren't so free and booking onboard loyalty discounts that no longer represent such a good deal when one can wait for the various promotions that they run and save more money. I used to make onboard bookings regularly. I haven't done one for some time. That tells me a story. I await being nicely surprised with new benefits, but confidence is low. Phil Edited February 25, 2020 by excitedofharpenden 4 Link to comment Share on other sites More sharing options...
Rare uktog Posted February 25, 2020 #39 Share Posted February 25, 2020 I have to agree. I have however noticed a significant increase in the days that the paid for laundry promotion is offered onboard so the laundry does have capacity for revenue generation. I too am in a position where none of the benefits except the WiFi are of any value. This has made it easier to choose to spend vacations elsewhere and to engage with other lines. I will be interested to see if my view on future plans changes this weekend. Link to comment Share on other sites More sharing options...
excitedofharpenden Posted February 25, 2020 #40 Share Posted February 25, 2020 You said it Ann. Revenue generation. I still love that Azamara don't do dry fold like they do on Celebrity, but rather it all comes back on hangers. Phil 2 Link to comment Share on other sites More sharing options...
Bloodaxe Posted February 25, 2020 #41 Share Posted February 25, 2020 I hope that I am proved to be wrong but any changes are unlikely be of benefit to loyal customers going by recent history. 1 Link to comment Share on other sites More sharing options...
marinaro44 Posted February 25, 2020 #42 Share Posted February 25, 2020 The only significant LCV benefit was getting priority for upgrades under the former program. Getting an upgrade from a veranda to a club continent suite gave value measured in four digits. The value of more laundry is measured in two or at most three digits. Same with internet. Took me 41 Azamara cruises to get to Platinum and the 10% onboard booking discount. Took one Windstar cruise to get the same 10%. Unless they restore the upgrade priority to something very significant, whatever they do will be just eyewash. 1 Link to comment Share on other sites More sharing options...
hiccups Posted February 25, 2020 #43 Share Posted February 25, 2020 I come from a different perspective because we're only at the Explorer level, but I really appreciate that we get a bag of laundry on Azamara, because we don't on Celebrity. The current internet benefit on Azamara is better than X, too, for Explorer. Were I at a higher level and had better benefits on X than Azamara, though, I'd certainly be scratching my head as to why the "better" brand wasn't at least matching benefits. 1 Link to comment Share on other sites More sharing options...
Phxazzcruisers Posted February 25, 2020 #44 Share Posted February 25, 2020 Well it is Tuesday the 25th. Waiting for the big update !! ! Link to comment Share on other sites More sharing options...
excitedofharpenden Posted February 25, 2020 #45 Share Posted February 25, 2020 1 hour ago, hiccups said: I come from a different perspective because we're only at the Explorer level, but I really appreciate that we get a bag of laundry on Azamara, because we don't on Celebrity. The current internet benefit on Azamara is better than X, too, for Explorer. Were I at a higher level and had better benefits on X than Azamara, though, I'd certainly be scratching my head as to why the "better" brand wasn't at least matching benefits. A loyalty program that comparably rewards its lower tiers more than the higher ones shows how messed up it is! Phil 1 Link to comment Share on other sites More sharing options...
BBMacLaird Posted February 25, 2020 #46 Share Posted February 25, 2020 12 minutes ago, Phxazzcruisers said: Well it is Tuesday the 25th. Waiting for the big update !! ! Good morning Phoenix. Watch your inbox tomorrow, the 26th. Link to comment Share on other sites More sharing options...
Phxazzcruisers Posted February 25, 2020 #47 Share Posted February 25, 2020 1 hour ago, BBMacLaird said: Good morning Phoenix. Watch your inbox tomorrow, the 26th. will do ! Thanks 1 Link to comment Share on other sites More sharing options...
laurieb Posted February 25, 2020 #48 Share Posted February 25, 2020 I was able to get some news and can share now, or you can wait for the official announcement tomorrow; what would you like? Link to comment Share on other sites More sharing options...
Dylandude Posted February 25, 2020 #49 Share Posted February 25, 2020 7 minutes ago, laurieb said: I was able to get some news and can share now, or you can wait for the official announcement tomorrow; what would you like? Go for it. Put us out of our misery. I can’t bare the excitement 🤔 Link to comment Share on other sites More sharing options...
muenchner Posted February 25, 2020 #50 Share Posted February 25, 2020 8 minutes ago, laurieb said: I was able to get some news and can share now, or you can wait for the official announcement tomorrow; what would you like? Share 🙂 Link to comment Share on other sites More sharing options...
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