How long for refund if cancel before final payment?

[screenname2004]

We cancelled our Nov 2020 cruise thru out travel agent and wonder how long do we have to wait for the return of our deposit. Hope it will not be like the cruises canceled by RC.

 

[rockmom]

3 minutes ago, screenname2004 said:

We cancelled our Nov 2020 cruise thru out travel agent and wonder how long do we have to wait for the return of our deposit. Hope it will not be like the cruises canceled by RC.

 

I canceled some cruise planner items 33 days ago (not part of a canceled cruise) and I'm still waiting for my refund. I don't think it matters, refunds are taking a really long time although some people seem to be luckier than others with regard to the speed of their refund.  

[firefly333]

They say priority according to your cruise date, but still seems random

[jsf]

I cancelled a cruise for 8/15/20 on 4/14/20 and I'm still waiting for my deposit refund.I 'm getting the run around from both RCCL and my big box agency each blaming the other. I think it's time to call the credit card company.

[Ourusualbeach]

My refund for a cruise that I cancelled before final payment date was about 10 days which is what it should be.  Things can still go wrong and you may wait longer but 10 days is the norm for cruises cancelled before final payment. 

[cruiselvr04]

Royal cancelled my 2021 Allure cruise out of Galveston.  I was told 90 days to return my deposit. We shall see....

[stevea36]

I cancelled a September 2, 2020 sailing last month and it took about 3 weeks from the time I cancelled until my CC company posted the credit.  Be aware that some CC companies take longer to post credits than others (i.e., Chase takes almost a week longer than Amex)...

 

[Vacation...Yes]

I canceled $1100 in cruise planner items 45 days ago and still waiting...

[Retired LEO]

4 hours ago, firefly333 said:

They say priority according to your cruise date, but still seems random

I'm still waiting for refunds from April, May, and June. But I got my full refund for July. Go figure. 

[Tljcruiser]

Waiting on a deposit refund for a July cruise that I cancelled March 11.  Have received all credits/refunds for March cruise that I cancelled March 11.  Still waiting on refunds for 2 May cruises that Royal cancelled. I received an email today with FCC's that do not match up to anything that I am waiting on 🤔 

[molly361]

I'm one whee things went wrong.  My TA cancelled my cruise which had nothing to do with rule cancellations and was refundable and I am still waiting for the refund

[screenname2004]

I am the OP of this thread and like to give a update. Our travel agent was able to reach RC and cancelled our booking on 6/16. RC processed our refund on 7/1 and the refund shows up on our credit card account this morning (7/7).