Therese S. Posted June 22, 2022 #1 Share Posted June 22, 2022 So Princess is running special California resident fares that includes $150 OBC. We have FCC we must use by 12/31/2022 from a cancelled February cruise using the Cruise with Confidence program, so these fares really caught my eye. When I check the fares for the October 8 Hawaii cruise on the Ruby it shows cheapest inside cabin is $998 with $150 OBC, but when I log onto my princess account the cheapest inside cabin drops to $959 with only $50 OBC! I always thought you got better rates once you logged onto your account. I would much prefer to pay an additional $39 dollars to get the $150 OBC. Just guessing here, but is it possible the princess website is taking into account that it knows I have FCC that I must use and cant combine a credit with the low fares and higher OBC? Link to comment Share on other sites More sharing options...
2 cruises a year Posted June 23, 2022 #2 Share Posted June 23, 2022 7 hours ago, Therese S. said: So Princess is running special California resident fares that includes $150 OBC. We have FCC we must use by 12/31/2022 from a cancelled February cruise using the Cruise with Confidence program, so these fares really caught my eye. When I check the fares for the October 8 Hawaii cruise on the Ruby it shows cheapest inside cabin is $998 with $150 OBC, but when I log onto my princess account the cheapest inside cabin drops to $959 with only $50 OBC! I always thought you got better rates once you logged onto your account. I would much prefer to pay an additional $39 dollars to get the $150 OBC. Just guessing here, but is it possible the princess website is taking into account that it knows I have FCC that I must use and cant combine a credit with the low fares and higher OBC? They must have heard you. I just tried it, both not signed in, and signed in. I received a couple of different errors, mostly "current pricing not available". Link to comment Share on other sites More sharing options...
thehowlingroad Posted June 23, 2022 #3 Share Posted June 23, 2022 1 hour ago, 2 cruises a year said: They must have heard you. I just tried it, both not signed in, and signed in. I received a couple of different errors, mostly "current pricing not available". A lot of the CA resident fare bookings seem to be down... I'm holding a room on the Discovery right now, but when I go to try and make a new booking, all the fares are unavailable. Maybe it'll be fixed tomorrow...? Link to comment Share on other sites More sharing options...
Thrak Posted June 23, 2022 #4 Share Posted June 23, 2022 (edited) 2 hours ago, 2 cruises a year said: They must have heard you. I just tried it, both not signed in, and signed in. I received a couple of different errors, mostly "current pricing not available". That's what I see when I click the link from the email. There's a thread about people suddenly seeing amazing price drops - $3,000 in one case. Now cruises I've been following suddenly are unavailable. I'm guessing someone screwed up big time and Princess is rechecking their advertised fares. Edited June 23, 2022 by Thrak 2 Link to comment Share on other sites More sharing options...
Therese S. Posted June 23, 2022 Author #5 Share Posted June 23, 2022 I saw that too…and it’s not just California cruises not available right now. Alaska out of Seattle, Caribbean out of Florida, and more. Link to comment Share on other sites More sharing options...
2 cruises a year Posted June 23, 2022 #6 Share Posted June 23, 2022 7 minutes ago, Therese S. said: I saw that too…and it’s not just California cruises not available right now. Alaska out of Seattle, Caribbean out of Florida, and more. And the downward slide continues. 1 Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted June 23, 2022 #7 Share Posted June 23, 2022 Princess needs a new IT department. Hire @Thrak and have him hire his dream team. 3 Link to comment Share on other sites More sharing options...
cruzsnooze Posted June 23, 2022 #8 Share Posted June 23, 2022 I got an email this morning about a new promotion about California residents, so they might be updating the Calif sailings Link to comment Share on other sites More sharing options...
milolii Posted June 23, 2022 #9 Share Posted June 23, 2022 I saw this too, wanted to book the Royal out of San Francisco. The prices were very good. Website still showing “not available”. for many cruises, no new email this am yet. Link to comment Share on other sites More sharing options...
voljeep Posted June 23, 2022 #10 Share Posted June 23, 2022 7 hours ago, cr8tiv1 said: Princess needs a new IT department. Hire @Thrak and have him hire his dream team. lots of so-called IT "experts" on CC - so he should have his pick - and I'll give the crew a week to straighten every single thing out before I start 'b&%$ing about how nothing has changed and anytime dining is turrible... 1 Link to comment Share on other sites More sharing options...
thehowlingroad Posted June 23, 2022 #11 Share Posted June 23, 2022 1 hour ago, cruzsnooze said: I got an email this morning about a new promotion about California residents, so they might be updating the Calif sailings I received it yesterday and then the booking tools went down shortly after and haven’t come back yet. I suspect there’s going to be a redeployment or schedule changes, if it’s been this long. Link to comment Share on other sites More sharing options...
Astro Flyer Posted June 23, 2022 #12 Share Posted June 23, 2022 Same unavailable message for Drop & Go fares…wonder if that’ll be asked about at today’s webinar with their VP of Sales. Link to comment Share on other sites More sharing options...
kiwimum Posted June 23, 2022 #13 Share Posted June 23, 2022 Just booked a September cruise which shows as not available on the consumer website. CVP booked with no issues. Check in on the App completed in about 5 minutes with zero issues. Link to comment Share on other sites More sharing options...
Rare ceilidh1 Posted June 23, 2022 #14 Share Posted June 23, 2022 9 minutes ago, kiwimum said: Just booked a September cruise which shows as not available on the consumer website. CVP booked with no issues. Check in on the App completed in about 5 minutes with zero issues. Yup - Polar is working just fine. It's an issue with the consumer site... 2 Link to comment Share on other sites More sharing options...
milolii Posted June 23, 2022 #15 Share Posted June 23, 2022 Ty @ceilidh1 Link to comment Share on other sites More sharing options...
Therese S. Posted June 23, 2022 Author #16 Share Posted June 23, 2022 12 minutes ago, ceilidh1 said: Yup - Polar is working just fine. It's an issue with the consumer site... What is Polar? Is this some sort of Princess website that travel agents use to book cruises? Link to comment Share on other sites More sharing options...
Rare ceilidh1 Posted June 23, 2022 #17 Share Posted June 23, 2022 14 minutes ago, Therese S. said: What is Polar? Is this some sort of Princess website that travel agents use to book cruises? Polar is the back-end Princess booking site - used by TAs, Princess reps, etc. Link to comment Share on other sites More sharing options...
Therese S. Posted June 23, 2022 Author #18 Share Posted June 23, 2022 5 minutes ago, ceilidh1 said: Polar is the back-end Princess booking site - used by TAs, Princess reps, etc. Oh so that means my TA can book the cruise Im interested in today even though I can’t see pricing? Yippee I was disappointed everything went down when I was so close, had just picked out cabin and ready to call and book. Link to comment Share on other sites More sharing options...
dog Posted June 23, 2022 #19 Share Posted June 23, 2022 Is it $150 OBC for an inside cabin or $50? Link to comment Share on other sites More sharing options...
Rare ceilidh1 Posted June 23, 2022 #20 Share Posted June 23, 2022 21 hours ago, Therese S. said: So Princess is running special California resident fares that includes $150 OBC. We have FCC we must use by 12/31/2022 from a cancelled February cruise using the Cruise with Confidence program, so these fares really caught my eye. When I check the fares for the October 8 Hawaii cruise on the Ruby it shows cheapest inside cabin is $998 with $150 OBC, but when I log onto my princess account the cheapest inside cabin drops to $959 with only $50 OBC! I always thought you got better rates once you logged onto your account. I would much prefer to pay an additional $39 dollars to get the $150 OBC. Just guessing here, but is it possible the princess website is taking into account that it knows I have FCC that I must use and cant combine a credit with the low fares and higher OBC? It looks as if there are two resident promo codes - as you pointed out, the one is a slightly lower price but with less OBC. The promo you want applied (your TA can do this in Polar) is RLD as this one applies the higher OBC. The FCC should not affect offers, etc... Link to comment Share on other sites More sharing options...
Therese S. Posted June 23, 2022 Author #21 Share Posted June 23, 2022 (edited) 21 minutes ago, ceilidh1 said: It looks as if there are two resident promo codes - as you pointed out, the one is a slightly lower price but with less OBC. The promo you want applied (your TA can do this in Polar) is RLD as this one applies the higher OBC. The FCC should not affect offers, etc... Thank you so much, this is why I love cruise critic and all the shared information. Edited June 23, 2022 by Therese S. Link to comment Share on other sites More sharing options...
milolii Posted June 23, 2022 #22 Share Posted June 23, 2022 My cruise consultant is researching. She knows about the promotion, but can’t see the fares. She states several of her peers are asking the same questions. Link to comment Share on other sites More sharing options...
Rare ceilidh1 Posted June 23, 2022 #23 Share Posted June 23, 2022 1 minute ago, milolii said: My cruise consultant is researching. She knows about the promotion, but can’t see the fares. She states several of her peers are asking the same questions. Is this a Princess rep or independent TA? In Polar (booking system) the resident fares are only showing if you type in a Calfornia airport (eg LAX) or if the patron's captain circle number is entered prior to searching...If I look it up using YVR there are no resident fares showing. Same cruise using LAX populates resident fares. Link to comment Share on other sites More sharing options...
milolii Posted June 23, 2022 #24 Share Posted June 23, 2022 (edited) She is a Princess rep and yes both her and her supervisor typed in my Captain Circle number. I should say she is a vacation planner. I have been working with her for a few years . Edited June 23, 2022 by milolii Link to comment Share on other sites More sharing options...
Rare ceilidh1 Posted June 23, 2022 #25 Share Posted June 23, 2022 11 minutes ago, milolii said: She is a Princess rep and yes both her and her supervisor typed in my Captain Circle number. I should say she is a vacation planner. I have been working with her for a few years . Weird - I'm seeing the resident rates without an issue in Polar (unless this is for a sailing they aren't applicable for...I've come across one or two of those). Good luck! Link to comment Share on other sites More sharing options...
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