Holland America's you are on hold music

[albingirl]

Don't you think that they should change it?  It's so annoying to listen to for a long time while you are waiting for them to answer your call.  It think it's time they put something else together that isn't so jarring.

[taxmantoo]

Are you saying they should put on old tapes of the Hal Cats ??? 😁

[ski ww]

I just got off the phone with HAL, waited less then 1 min. Music wasn't that bad. 

[CruiserBruce]

First world problem...

[kazu]

How about….

 

[robotpony]

I wish more companies would just use callback queues, and do away with long hold times (short hold times I'm fine with). It should be cheaper for companies to do callbacks when they're busy too, as they don't need as many available 800 lines sitting idle with people on hold.

[Colorado Klutch]

It's not the world famous bad techno music?

[RuthC]

Even better, how about no hold music at all! That way I can listen to what I want to listen to on my radio as I wait. 
I can take the customary 'we appreciate your patience' interruption (although you are definitely trying patience), but I don't need to hear it every few seconds. 

[SJSULIBRARIAN]

I have found when you call when they open, 6 AM Pacific time, there is little if any wait.

[3rdGenCunarder]

3 hours ago, taxmantoo said:

Are you saying they should put on old tapes of the Hal Cats ??? 😁

😱

[ontheweb]

1 hour ago, RuthC said:

Even better, how about no hold music at all! That way I can listen to what I want to listen to on my radio as I wait. 
I can take the customary 'we appreciate your patience' interruption (although you are definitely trying patience), but I don't need to hear it every few seconds. 

You left out "your call is important to us".

[Destiny0315]

5 hours ago, albingirl said:

Don't you think that they should change it?

Well there is one thing that people can't say changed post-covid. Maybe they are dealing with music supply chain shortages.🙂

[albingirl]

And, I forgot to put my travels on this site.  Sorry.  Off to NS Statendam for 2 weeks collector cruise on Sat. Feb. 4.  I will report back to you wonderful people when I return.  I am very psyched about this;  NS is one of my faves!  We are in Florida but think of all of you with this deep freeze coming.  Stay safe and well, and warm and inside. x

[Copper10-8]

They should be playing this as we wait

 

 

 

Followed by this one

 

 

And this one

 

 

Edited February 3, 2023 by Copper10-8

[HALcruiser2001]

16 hours ago, albingirl said:

Don't you think that they should change it?  It's so annoying to listen to for a long time while you are waiting for them to answer your call.  It think it's time they put something else together that isn't so jarring.

I think last time I called there may have been an option to turn it off.  Maybe another hold I was on though.  

[Nowcruise5]

Just for FYI, if you are on hold and do not hear music, the person you are holding for can hear anything you say. So be careful!

[Dismomx5]

I love when I call Disney and am put on hold. I get to sing my way to a customer service rep.

[Destiny0315]

20 minutes ago, Nowcruise5 said:

Just for FYI, if you are on hold and do not hear music, the person you are holding for can hear anything you say. So be careful!

That's good to know. So maybe if I play some music selections on my end from the Best of Yoko Ono it might push them to respond back quicker. Just a thought...😀

[Nowcruise5]

Let me know if that works! Haha!