Z0nker Posted August 23, 2023 #476 Share Posted August 23, 2023 On 8/20/2023 at 9:11 AM, memoak said: I can understand when we were on the Discovery in June you could not get a seat for pizza without a one hour wait. Tons of families ordering multiple pizzas and leaving half uneaten Same thing happened to us on the Royal. Completely lost our enthusiasm for Alfredo’s. This needed to be done. 1 Link to comment Share on other sites More sharing options...
Rare ceilidh1 Posted August 23, 2023 #477 Share Posted August 23, 2023 21 minutes ago, c-boy said: there is an attendant at this table ....right ? Not when I took the picture! Boarding hadn’t started so no guests onboard yet. Link to comment Share on other sites More sharing options...
coo359a2 Posted August 23, 2023 #478 Share Posted August 23, 2023 2 hours ago, ceilidh1 said: Also on sapphire (not sure if it was this thread but there were questions about upgrading onboard and coffee in buffet) Looking at the coffee menu, there doesn’t seem to be any regular brewed coffee available Link to comment Share on other sites More sharing options...
SCX22 Posted August 23, 2023 #479 Share Posted August 23, 2023 (edited) Was checking on the status of the EZAir ticketing status of my parent's reservation through the Cruise Personalizer and browsed other details of their booking. It seems that the Princess package amenities descriptions have finally caught up with the recent changes under the Onboard Services tab. Edited August 23, 2023 by SCX22 1 Link to comment Share on other sites More sharing options...
Rare c-boy Posted August 23, 2023 #480 Share Posted August 23, 2023 25 minutes ago, ceilidh1 said: Not when I took the picture! Boarding hadn’t started so no guests onboard yet. well they better get john ny on the spot, I can see a couple of our illustrious cc'ers stuffin' a bottle down their shorts when no one is looking 😄 4 Link to comment Share on other sites More sharing options...
Rare ceilidh1 Posted August 23, 2023 #481 Share Posted August 23, 2023 20 minutes ago, coo359a2 said: Looking at the coffee menu, there doesn’t seem to be any regular brewed coffee available The blue Lavazza coffee is free, self serve in buffet! The menus are all charged (or included in packages). 1 Link to comment Share on other sites More sharing options...
Asquare Posted August 24, 2023 #482 Share Posted August 24, 2023 27 minutes ago, SCX22 said: Was checking on the status of the EZAir ticketing status of my parent's reservation through the Cruise Personalizer and browsed other details of their booking. It seems that the Princess package amenities descriptions have finally caught up with the recent changes under the Onboard Services tab. I had the Princess Plus as part of a package booked last fall. My page now has a section on the bottom in red that states, “all benefits might not be available with your package.” 1 Link to comment Share on other sites More sharing options...
suzyed Posted August 24, 2023 #483 Share Posted August 24, 2023 11 minutes ago, Asquare said: I had the Princess Plus as part of a package booked last fall. My page now has a section on the bottom in red that states, “all benefits might not be available with your package.” I guess they are saying if you booked it last fall you probably paid $40 or $50/pp/day so you would not get all the "perks". You could upgrade to Plus 60 to be sure to get them. Link to comment Share on other sites More sharing options...
suzyed Posted August 24, 2023 #484 Share Posted August 24, 2023 On 8/20/2023 at 8:28 PM, kywildcatfanone said: I think that is the point of many people. A lot of us don't see these changes as "small". Removal/reductions of loyalty benefits, pricing for previous free venues, and higher prices for packages and the changing of what's included for what the customer paid for at time of booking. I would love to see Princess do the right thing and grandfather in anyone who has paid final payment and give them what they booked and paid for. 4 Link to comment Share on other sites More sharing options...
suzyed Posted August 24, 2023 #485 Share Posted August 24, 2023 On 8/20/2023 at 8:28 PM, kywildcatfanone said: I think that is the point of many people. A lot of us don't see these changes as "small". Removal/reductions of loyalty benefits, pricing for previous free venues, and higher prices for packages and the changing of what's included for what the customer paid for at time of booking. Exactly! Those who have already paid should be grandfathered in. I sent that question as to whether Princess gave any thought to grandfathering us in to my contact in Corporate and the response was: "To answer your question, yes, but as of today no word on if they will do this or not. I know many guests have brought this to executive management attention so the feedback is in front of the right people." 2 Link to comment Share on other sites More sharing options...
CruzeQueen2 Posted August 24, 2023 #486 Share Posted August 24, 2023 19 hours ago, cr8tiv1 said: Let's do a twist to Princess' "reasoning". You are getting more for your package. How about having a check list. I don't want this, I don't want that. Please remove x $$$ from my package. Let's see: Caribbean Princess doesn't have an Alfredo's/Gigi's, Kai Sushi, Maybe Planks and Steamers/Salty Dog Bistro. I don't want the desserts. I don't go to the gym classes. Princess has me paying full price (credit) for Elite 50% off internet. I think 25% off for being elite is a fair price. AND OH....I'm in a suite so room service should be free. Logistical NIGHTMARE (aka Sheldon Cooper). Big Bang! 1 Link to comment Share on other sites More sharing options...
Thrak Posted August 24, 2023 #487 Share Posted August 24, 2023 I find the TA comments on the side of the webinar fascinating. (If you watch full screen you don't see the comments.) The TA comments are mostly negative about how unhappy their clients are and how clients are cancelling cruises with Princess and also about how they no longer feel they can recommend Princess. Lots of TA comments regarding how rotten it is for Princess to fail to grandfather these changes for people who have paid in full. Not a happy bunch of folks. Princess made their jobs much more difficult and they don't like being the ones who have to take the flak. 6 Link to comment Share on other sites More sharing options...
MacMadame Posted August 24, 2023 #488 Share Posted August 24, 2023 On 8/20/2023 at 1:14 PM, Mike07 said: So, Princess contracted Accenture to build the app and deploy the tech behind said app. Disney also contracts out the development of their app. Which is why it also sucks. 🙂 1 Link to comment Share on other sites More sharing options...
Guest ldtr Posted August 24, 2023 #489 Share Posted August 24, 2023 (edited) 55 minutes ago, Thrak said: I find the TA comments on the side of the webinar fascinating. (If you watch full screen you don't see the comments.) The TA comments are mostly negative about how unhappy their clients are and how clients are cancelling cruises with Princess and also about how they no longer feel they can recommend Princess. Lots of TA comments regarding how rotten it is for Princess to fail to grandfather these changes for people who have paid in full. Not a happy bunch of folks. Princess made their jobs much more difficult and they don't like being the ones who have to take the flak. Royal Caribbean appears to have raised prices substantial on their casual dining venues without any advance notice or grandfathering. Kind of funny after their pizza survey and now that they have gotten their dig in they have raised prices by as much as 40% https://www.cruisehive.com/prices-increase-dramatically-at-royal-caribbean-dining-venue/109133 Edited August 24, 2023 by ldtr Link to comment Share on other sites More sharing options...
caribill Posted August 24, 2023 #490 Share Posted August 24, 2023 10 hours ago, Nicole&Pete said: Is this true that they are now going to charge for Alfredos? True if you book a standard fare. If you book a Princess Plus fare, you can eat there twice and pay if you eat there more than two times. If you book a Princess fare, there will be no charge no matter how many times you eat there. Link to comment Share on other sites More sharing options...
suzyed Posted August 24, 2023 #491 Share Posted August 24, 2023 10 hours ago, startedwithamouse said: Just because they now charge $12 for a pizza? No, just because they changed the "rules" for those beyond final payment. Link to comment Share on other sites More sharing options...
caribill Posted August 24, 2023 #492 Share Posted August 24, 2023 7 hours ago, startedwithamouse said: The $8.50 you've seen is the new room service offerings for pizza. Right. Most people have not noticed that Room Service pizza price has been raised from $3 to $8.50, an increase of 176%. That is in addition to a charge for standard fare passengers to order it in the first place. 1 1 Link to comment Share on other sites More sharing options...
CalLuvsCrusingToo Posted August 24, 2023 #493 Share Posted August 24, 2023 3 hours ago, coo359a2 said: Looking at the coffee menu, there doesn’t seem to be any regular brewed coffee available Just order Americano. It beats the regular brew in the buffet.....which tastes watered down to me. I always get the americano at the IC. 1 Link to comment Share on other sites More sharing options...
Mike07 Posted August 24, 2023 #494 Share Posted August 24, 2023 37 minutes ago, MacMadame said: Disney also contracts out the development of their app. Which is why it also sucks. 🙂 The Walt Disney company has also contracted out IT development on projects.... Including to Accenture.... And has also sued Accenture for the product they got back. I don't know if it was specifically Disney Cruise lines, but Disney didn't like the spaghetti code sent back from the Philippines. 1 1 Link to comment Share on other sites More sharing options...
Mike07 Posted August 24, 2023 #495 Share Posted August 24, 2023 4 minutes ago, caribill said: Right. Most people have not noticed that Room Service pizza price has been raised from $3 to $8.50, an increase of 176%. That is in addition to a charge for standard fare passengers to order in in the first place. Holy smokes Link to comment Share on other sites More sharing options...
Mike07 Posted August 24, 2023 #496 Share Posted August 24, 2023 3 hours ago, SCX22 said: Was checking on the status of the EZAir ticketing status of my parent's reservation through the Cruise Personalizer and browsed other details of their booking. It seems that the Princess package amenities descriptions have finally caught up with the recent changes under the Onboard Services tab. Princess should throw in more free fitness courses and early and late access to the gyms to further fluff up the numbers of the value added to the packages. 1 Link to comment Share on other sites More sharing options...
SCX22 Posted August 24, 2023 #497 Share Posted August 24, 2023 8 minutes ago, Mike07 said: Princess should throw in more free fitness courses and early and late access to the gyms to further fluff up the numbers of the value added to the packages. No matter how cruise lines market their packages, there will be some cruisers, like me, who will always take the standard fare. If it's not included I can do without or can pay for it piecemeal. The only time I've purchased amenity packages from Princess is when they've been on sale, i.e. there was a 50% promo for Princess packages for cruises booked through Future Cruise, so for $30 pppd, it was a no brainer. As has been stated before by some, myself included, Princess cruise fare and package pricing is still lower than it's mass market competitors. Don't like the all inclusive pricing of more niche cruise lines because you don't get rebated back what you don't use. For example on Viking Ocean, passengers won't get a rebate on unused shore excursions which is why the vast majority of passengers take them. What would get me to react more would be if they were to charge for breakfast, lunch, and dinner at the MDR and buffet or for cabin steward service. Then the standard base fare isn't all that it's cracked up to be. EasyCruise, related to Europe's EasyJet airline, tried a concept where there was a base fare for transportation and accommodation and an upcharge for every thing else, but it didn't last for too long. 1 Link to comment Share on other sites More sharing options...
Rare startedwithamouse Posted August 24, 2023 #498 Share Posted August 24, 2023 1 hour ago, caribill said: Right. Most people have not noticed that Room Service pizza price has been raised from $3 to $8.50, an increase of 176%. That is in addition to a charge for standard fare passengers to order it in the first place. They were basic pizzas before, cheese, pepperoni, etc. They're now gourmet, similar to Alfredo's. 1 Link to comment Share on other sites More sharing options...
Rare startedwithamouse Posted August 24, 2023 #499 Share Posted August 24, 2023 1 hour ago, caribill said: True if you book a standard fare. If you book a Princess Plus fare, you can eat there twice and pay if you eat there more than two times. If you book a Princess fare, there will be no charge no matter how many times you eat there. Premier fare 1 Link to comment Share on other sites More sharing options...
Steelers36 Posted August 24, 2023 #500 Share Posted August 24, 2023 2 hours ago, caribill said: Right. Most people have not noticed that Room Service pizza price has been raised from $3 to $8.50, an increase of 176%. That is in addition to a charge for standard fare passengers to order it in the first place. What is the percentage increase for Alfredo's from $0 to $8.50? 3 Link to comment Share on other sites More sharing options...
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