Can I use my Diamond member free drinks on Coco Cay?

[cruiseaholic777]

Can I use my free drinks at this beach?

[GTO-Girl]

6 hours ago, cruiseaholic777 said:

Can I use my free drinks at this beach?

Yes you can,,..

[PhillyFan33579]

Yes, I just did it this past Wednesday at Coco Cay. 

[leaveitallbehind]

Drink packages and loyalty tier coupons all apply on CocoCay.

[The Fun Researcher]

Same with Labadee I assume?

[OCSC Mike]

3 minutes ago, The Fun Researcher said:

Same with Labadee I assume?

 

Yes.

[nelblu]

On 10/22/2023 at 2:05 PM, cruiseaholic777 said:

Can I use my free drinks at this beach?

Absolutely!

[DrProfessor]

On 10/22/2023 at 2:05 PM, cruiseaholic777 said:

Can I use my free drinks at this beach?

 

Yes, but be aware that there can be a lag using the diamond vouchers.  The bar tender on Coco Cay explained it to me just last Friday when we were there.  If you have the drink package (we never do), then they can run that easily.  If you want to use a diamond voucher, then they have to write up the order on an a pad and it can take until into the evening to show up as "used" on your account.  He said that they couldn't charge to a diamond voucher right from the terminal on Coco Cay, they had to write it up and "settle" with the ship later in the day.

 

It's not a big deal, but if you use your first 2 vouchers for the day, it can look like you have 4 left when you get back on the ship, but you really only have 2 (for Diamond).  Later in the day or even into the evening, the ones used on Coco Cay will show up as used.  Just something to be aware of.

[OCSC Mike]

7 minutes ago, RCFirstTimer said:

Yes, but be aware that there can be a lag using the diamond vouchers.

 

More often than not, we wind up not getting dinged for as many vouchers as we actually use on CocoCay. I knew they showed up later, of course, but your explanation makes sense as to why it's so unreliable there.

 

It doesn't really matter since we don't use many there and I don't go over our total just because it may be that night and I think I have an extra one but I've definitely noticed from being ocd and checking our account in the app a few times a day.

[NanciRDH]

This thread popped up when I did a search to see if diamond vouchers can be used on coco cay, because I am here with Icon, and the wandering server told me it’s no longer an option to use them on the island.  I figured if he insisted I’d just sort it in the Crown Lounge later tonight.  Instead he said he’d make one exception for me.  I understand the lag time, and had he  just said the count may be off temporarily, no worries.  But don’t make me feel like a jerk for asking.  

[RFerrington]

2 minutes ago, NanciRDH said:

This thread popped up when I did a search to see if diamond vouchers can be used on coco cay, because I am here with Icon, and the wandering server told me it’s no longer an option to use them on the island.  I figured if he insisted I’d just sort it in the Crown Lounge later tonight.  Instead he said he’d make one exception for me.  I understand the lag time, and had he  just said the count may be off temporarily, no worries.  But don’t make me feel like a jerk for asking.  

Really ??  That’s the first I’ve heard of this !  Let us know what you find out.

[PhillyFan33579]

37 minutes ago, NanciRDH said:

This thread popped up when I did a search to see if diamond vouchers can be used on coco cay, because I am here with Icon, and the wandering server told me it’s no longer an option to use them on the island.  I figured if he insisted I’d just sort it in the Crown Lounge later tonight.  Instead he said he’d make one exception for me.  I understand the lag time, and had he  just said the count may be off temporarily, no worries.  But don’t make me feel like a jerk for asking.  

I was at Coco Cay the last week of June and twice in May. I never had any issue using D+ vouchers on the island. It’s been over three weeks since I was there (will be there again in a few weeks), but I would be surprised if RCI made this change without saying anything about it. 

[NanciRDH]

10 minutes ago, PhillyFan33579 said:

I was at Coco Cay the last week of June and twice in May. I never had any issue using D+ vouchers on the island. It’s been over three weeks since I was there (will be there again in a few weeks), but I would be surprised if RCI made this change without saying anything about it. 

Found a more willing server lol. 

[gerif]

56 minutes ago, NanciRDH said:

This thread popped up when I did a search to see if diamond vouchers can be used on coco cay, because I am here with Icon, and the wandering server told me it’s no longer an option to use them on the island.  I figured if he insisted I’d just sort it in the Crown Lounge later tonight.  Instead he said he’d make one exception for me.  I understand the lag time, and had he  just said the count may be off temporarily, no worries.  But don’t make me feel like a jerk for asking.  

I’m thinking that the server was looking for a hefty tip. 

[Tree_skier]

20 minutes ago, PhillyFan33579 said:

I was at Coco Cay the last week of June and twice in May. I never had any issue using D+ vouchers on the island. It’s been over three weeks since I was there (will be there again in a few weeks), but I would be surprised if RCI made this change without saying anything about it. 

 

9 minutes ago, NanciRDH said:

Found a more willing server lol. 

I had a similar issue last year at Cococay.  It came down to poor training of the staff.  It was eventually rectified by a more senior member of staff but not until a little bit of aggravation.